A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Why does the phone have a link to the Temu app, but the tablet doesn't? Buy very carefully! Temu can easily deceive and slip you nonsense or a spare part instead of a product.
Good day!
Please note that we only receive rewards from the Temu website. Cashback is not yet available for in-app purchases.
Happy shopping!
SCAM, you make a purchase of a product worth 200 euros with CashBack as a new user and they mark the order as lost or rejected. When you contact Customer Service, they make up that there is a limit of 30€ of CashBack that is not stated ANYWHERE. Also, when the store rejects it, they only give you 10 euros, when based on their conditions I should have received TEN TIMES THAT AMOUNT. I am thinking of filing a fraud complaint with the Consumer Agency.
Hello, Hector!
We are very sorry about this, but we have not received any compensation from the store. Therefore, we have applied the maximum possible bonus from our own funds to support you. We hope that the advice given by our agent will help you in future purchases.
SCAM! ACCORDING TO THEM THEY DO NOT HAVE DIRECT MESSAGES WITH THE TEMU COMPANY SO THEY CAN NOT DO ANYTHING, STRANGE BECAUSE THEY ARE PROMOTING IT FOR A REASON, IT IS NOT WHAT THEY PROMISE. THEY DID NOT GIVE ME THE 100% CASHBACK THAT LETYSHOPS PROMISED. DO NOT BE FOOLED.
Hello!
We have written to the email linked to your personal account. Please reply to us so we can help you with this matter.
We remain attentive.
FRAUD!!.... 49.7% Cashback ONLY for new customers!... BE VERY CAREFUL... otherwise they will give you even less than Ali or other Apps
Hello!
We are sorry to hear that you have received a negative feedback. You can check the current cashback percentages on the store page before making a purchase.
I will complain as many times as possible. MISLEADING ADVERTISING. Do not be scammed, I have made several purchases and they do not give me cashback, I have made many requests and attached evidence of screenshots making the purchase and payment and they DO NOT RETURN, they mark your order as LOST or any other excuse. Terrible, 0 stars if that option were there.
Hello!
It is true that mistakes can happen and cashback may not be registered, but our customer service does its best to fix such situations and reward at least part of the cashback ❤
Please follow our rules and conditions posted on Temu's website. We hope they will be helpful in your purchases.