A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Het zijn erg goede producten en de kleding is van zeer goede kwaliteit. Ik raad alles wat ik bestel aan. Het enige probleem is dat de levering bijna een maand duurt.
excellent
It is normal because they often reject cashback
Hello!
If you disagree with the reason for rejection, you can open a dispute about your cashback. Our agents are always ready to help you ❤
At the moment I am waiting for my Cashback as a first user and first purchase, depending on whether I get the cashback or not, I will not change my comment.
Hello, Juan!
Your cashback is pending confirmation. If you have any questions, please feel free to contact our customer service via the “Help” section ❤