Reviews about Letyshops in Norway
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Reviews by registered users 35001
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I agree with the last comments. I have been using the service for several years, everything was always great, but in the last couple of months it has gone downhill - cashback is not credited, contacting the support service does not help, they recommend re-ordering the product. At this rate, you will lose all your customers! So far I only order small things through LS, large purchases through others, I would like for the problems to be solved already!
Hello, Anton!
Thank you for your feedback. Due to the specifics of working with stores under the cashback program, there are a number of reasons why cashback may not be credited, even if there is a transition from our service. All these reasons are described in the rules for purchases with cashback. Additional conditions (if the store has them) can be found on the page of each store on our website.
We really want to understand the reasons and do everything possible to eliminate them so that you no longer worry about your cashback.
After reviewing your personal account, we noticed that you closed the previous request. We have created another request to the customer care service. As soon as you have a few minutes of free time, please respond to the request.
We are looking forward to your reply. Have a good mood!
Sincerely,
LetyShops team
Thank you very much! I cooperate with you precisely because you are loyal and responsible, you care, and this is important, I will definitely recommend you to all my friends and subscribers, since we are a major player in the beauty industry. Although these are small things, it is very nice to see such a service, and I also want to note the "sincere service" of the operators and managers, it is top notch! Unfortunately, such service is rare in Russia. You are great!
I registered in the application, installed the extension. From your server I went to Aliexpress (where I am also registered) - I ordered 2 smartphones. Cashback did not go through for any of the orders. (Very disappointed. I will look for another site with cashback for Aliexpress - more reliable and simple.
Good afternoon
Thank you for your feedback. Please don't be upset. We will definitely find out what caused the loss of cashback on your orders and resolve the issue.
A ticket has been created from your account to the customer care service. Please go to the "Help" section and respond to the ticket.
Thanks in advance for your assistance. Have a nice day!
Sincerely,
LetyShops team
This is just trash! They didn't credit the cashback, after sorting things out they credited it, allegedly from their own pocket. Why the hell do I need to know where you credited it from, should I feel sorry for you? I suspect that cashback is not credited on purpose above a certain amount, and if the client writes that it was not credited, they ask to make screenshots, and only then they credit it, and the one who forgot will be left without money. A scam? I suppose so. Now about the withdrawal! The minimum withdrawal amount is 500 rubles. That is, I still have to use this garbage dump, have these problems, to collect these 500 rubles.
Good afternoon
Thank you for your feedback. We are very sorry that you have such an impression. Our service works transparently, we have never hidden the cashback accrual system and the conditions for its successful fixation.
Unfortunately, cashback losses happen and for us such situations are no less unpleasant. After all, we also do not receive a reward for orders that are not displayed in your personal account.
We value our customers and work hard to ensure that the opinion about our service is justifiably good. If a user has difficulties with cashback accrual, we try to understand the reasons and, if possible, compensate for the loss of cashback from the company's own funds.
We strive to ensure that our users' issues are resolved promptly, efficiently and in a positive way, so we allocate part of our budget to maintaining customer service.
The minimum withdrawal amount of 500 rubles allows us to take on the commission for the transfer of funds. And thanks to this, our users receive cashback in full. In addition, this amount will allow you to feel the usefulness of purchases with cashback.
If you have any questions, please write.
Sincerely,
LetyShops team
I don't understand if you buy a phone then cashback is not accrued, then why bother people
Hello, Alexander!
Thank you for your feedback. Judging from your personal account, we can assume that the order was placed in the AliExpress store. Cashback on orders from this store is accrued for all products, there are no restrictions.
We have created a request to the customer care service on your behalf. Please respond to the request via the "Help" section. We promise to do everything possible to resolve this issue and with our recommendations we will try to protect you from losing cashback in the future.
Have a nice day!
Sincerely,
LetyShops team
There were problems with cashback accrual, review below. The problem was resolved, cashback was credited. Let's see if it will be possible to withdraw it after accumulating 500 rubles.
Since February, cashback is credited every other time (mobile app). Thanks to the support service, you write and voila, it is credited, but I do not think it is convenient to write letters after each order. Yesterday I wrote again, I am waiting... Everything worked well, what suddenly went wrong? And there were not so many complaints in the reviews before... Good luck with fixing the errors!
Good afternoon, Zhanna!
Thank you for your feedback. The mechanics of cashback accrual have not changed. As before, the reward for orders is fixed subject to compliance with the rules for making purchases with cashback, as well as the conditions published on the pages of our partners. We are grateful to you for contacting the customer service.
We sincerely hope that in the future there will be no more difficulties with cashback accrual.
Sincerely,
LetyShops team
This is the shittiest office! I suggest a withdrawal and they reject it themselves. And so on in a circle. Circus.
Good afternoon, Sergey!
Thank you for your feedback. Unfortunately, our payment system is unable to transfer funds to your phone number. Please try to specify the number of another mobile operator in your country or submit a withdrawal request in another way.
Sergey, we promise that we will do everything possible to ensure that you receive the accumulated cashback, but we need your help.
We are really looking forward to your new application.
If you have any questions, please write to us, we are always happy to receive feedback.
Sincerely,
LetyShops team
The service has hit rock bottom. I bought goods on AliExpress for 42 thousand - the cashback was not credited. I wrote to the support service - silence. In the end, it turns out to be a complete scam.
Good afternoon
Thank you for your opinion. Alexander, usually cashback for orders is recorded within 24 hours from the moment of registration.
Please do not be upset, the customer service manager is monitoring your request and if the cashback does not appear within 24 hours, he will contact you and try to help.
Have a nice day!
Sincerely,
LetyShops team