The main function of the service is not reliable. When planning a purchase, I can no longer count on a refund. The problem is in the order placement process itself, which is how most companies work. The weak link in it is the manager of the seller company or the cashier. Through his efforts, the order can be changed after registration and LetyShop, and you will not know about it until you are denied CACHE. Plus, technical problems of the seller companies will also lead to your miscalculation and you will not be able to get CACHE. The service also imposes a limitation on variable orders - for example, where you need to get the size, it is advisable to order several sizes of one product (or the manager will order everything for you). Communication with technical support is pleasant, but considering the amounts that are returned, my time is worth more. The service attracts with its ease of use. Thank you for this.
I will continue to use the service, but only in cases where the seller's price will be lower without taking into account the CASH back. So far, my experience is limited to a small number of orders.
Good afternoon, Maxim!
Thank you for your feedback. Indeed, cashback for an order may be rejected if any changes were made to the cost of the product, for example, if a discount or coupon was used, a partial redemption of the order was made, the delivery method of the product was changed, etc. In order for the cashback to be successfully credited, please follow the basic rules for purchases with cashback: https://letyshops.com/pravila
If you have any questions, please contact me. All the best!
Sincerely,
LetyShops team
The site is CRAP!!!! To get Cashback, the User needs to bend like a letter, ZY!!!
Good afternoon
Thank you for your feedback. We are sorry that you have such an impression of our service. After all, to receive cashback, you only need to go from our site before placing an order and pay attention to the features in the description of stores. Usually this process takes a little time. Also, for convenience, you can install our extension, it will remind you about the possibility of receiving cashback without direct access to the service.
If you have any additional questions, please write to us, we are always open to dialogue. Have a nice day!
Sincerely,
LetyShops team
I was wondering how this thing works? After all, each client has a manager assigned to them who gets a salary, and probably not a small one, but from where? And now it’s clear, from us, the careless clients who order the minimum, but can’t get their profit, because you can withdraw no less than 500 rubles, so our money stays with the managers. Good job.
Fraud. The cashback is tiny, I wanted to withdraw to my phone, the amount is ridiculous, 39 rubles. No such luck. The minimum withdrawal amount is 500 rubles. I wonder how many years it will take me to get it? So I'm giving you my 39 rubles, and I'll order through the mobile app and immediately get a discount.
Good afternoon
Thank you for your feedback. Please do not worry, the funds you have accumulated do not have an expiration date, so if you are unable to make purchases now, you can make purchases later and, having accumulated a minimum balance of 500 rubles, apply for withdrawal of funds in a way convenient for you.
The minimum amount is 500 rubles due to the fact that the commission for withdrawal is paid by our service and users receive the accumulated cashback in full. And so that our clients can conveniently accumulate the minimum amount for withdrawal, we often increase cashback rates, give Lety codes, and also hold promotions related to the withdrawal of funds:)
You can also make purchases with cashback in the AliExpress store using their mobile application, and the cashback will be credited.
If you have any questions or suggestions about the service, please write. Have a nice day!
Sincerely,
LetyShops team
The refund came very quickly. I have been working with the service for over a year. And each time it gets better. Thank you.
Bad service! They "torture" with questions and requests to send screenshots - confirmation of the order, but do nothing for the sake of their reputation and customer service! I am looking for other ways to credit cashback (sites). Many unnecessary requests from different managers and no participation in solving the problem specifically! It is necessary to correspond to the declared level. It is not for nothing that people write negatively in reviews! Everything is correct! Free cheese is in a mousetrap! And we, fools, buy into promises .... It is necessary to contact somewhere about the deceptive promise of this office!
Good afternoon, Lyudmila!
Thank you for your opinion. Please excuse any inconvenience. Your screenshots and answers to questions are the only tool that helps us find out what caused the loss of cashback. With our recommendations, we help our clients minimize the risk of losing cashback in the future.
Lyudmila, we ask you not to worry, no request remains unresolved. In the near future, the care service manager will answer you and resolve the issue.
If you have any questions, please write. We will be happy to answer.
Have a nice day!
Sincerely,
LetyShops team
this office is a complete pain in the ass! I've been withdrawing 620 rubles for a week now, support said that all requests are processed in the order of the queue, if they had spent less time on the fact that your request for withdrawal of funds No. 843303 was rejected. and when submitting a new one, the priority was to speed up the process of processing a new one from the same person, it would have been better, but it's a BICYCLE! Good luck to everyone, maybe someone will be luckier)))
Hello, Vladimir!
Thank you for your feedback. We are truly sorry that you have encountered some difficulties while using our service. We hope that a detailed explanation of the situation will change your mind, you will continue to use our service, feel all the benefits and advantages, and in the future you will not encounter any difficulties.
Indeed, your withdrawal request was rejected. Unfortunately, we cannot withdraw cashback to the card number you provided. The payment is being returned for an unknown reason.
We appreciate you submitting another withdrawal request. Today, a request to confirm the details was sent to your email address. Please reply to the letter and we will transfer the accumulated cashback to you.
We look forward to your reply.
Sincerely,
LetyShops team
In short, I recommend not to use this service!!! Yesterday I paid for orders on Aliexpress, there is a transition in the personal account, everything is visible. But there is no Cashback and the support service is silent!!
Good afternoon, Alexander!
Thank you for your feedback. Please excuse us if the customer service manager did not respond promptly enough to your request. Managers always try to approach each request individually and try to help depending on the situation. Please do not worry, we will do everything possible to understand the reason for the non-accrual of the reward and resolve the issue.
If you have any additional questions, please write to us, we are always happy to discuss the matter. Have a nice day!
Sincerely,
LetyShops team