When will there be an app for iPhone?
Hello, Anton!
Thank you for your feedback. The iOS app will be released very soon. The app is currently being finalized and our tech colleagues are debugging its operation. It is important that the app is convenient and fully functional.
As soon as the iOS app is available for download, we will definitely share this good news. And to not miss anything - follow our news :)
Have a great mood!
Sincerely,
LetyShops team
I bought a phone on GB. I activated cashback, but GB refused to pay it. I wrote to support here and forgot. And today I received compensation in my personal account. Thanks to LetyShop for the support. I was VERY surprised! I tried to use other services where the cashback is a little higher, but in terms of convenience, speed of money transfer and customer support, there is no better cashback service than this one! Do not buy anything on GerBest because the price on the website and the actual price when paying are higher. I could not get any clear explanations. Use LetyShop!
Good day! I used this service for some time and everything was fine. But.... after I decided to make purchases (Booking) through LetyShops (I have a small family business), I connected 2 family members as a referral..... and then it started.... Account blocking.... I contacted customer service - provided documents, screenshots, etc. They unblocked.... then when withdrawing funds, they blocked again, allegedly a complaint from Booking. Since we have been cooperating with them for quite some time, I wrote to them about the problem, that a complaint had been received from them! The answer surprised me: there are no complaints against me!))). The answer did not convince, I sent a letter from the hotel about my stay... I was also not convinced, they asked for a receipt..... I sent it and it was a fiasco, I was not convinced.... They also called me a fraudster............!!!!!!!!!!!!! and blocked all accounts by my IP))))). Sorry for the expression, the service is bad.... for small purchases.... after the cash exceeds 15-20 thousand rubles. You are all a swindler!!!!!!!! I have been using a similar discount service for six months now and have had no problems at all, I am happy with everything! P/S/ I registered only to comment.
Hello, Nikolay!
Thank you for your comment. It is unfortunate that you have encountered such a problem. To resolve this issue, we contacted you via email: help@letyshops.com. Please reply to the email so that we can help you as soon as possible.
Sincerely,
LetyShops team
They write nothing but negativity here, so it’s time for me to unsubscribe.
1. I am happy with the service, but I combine it with a number of others for one simple reason - somewhere the cashback size is bigger, somewhere it is more profitable to work directly, without cashback services (but through adm***d). Reason: more % than here.
2. Technical support is friendly, I rarely contacted them before problems with the delivery club, and when I started ordering through Letyshop, 2 out of 3 cashbacks are rejected, but the support goes to meet and credits manually, supposedly a bonus)) only free cheese in a mousetrap. For other projects, such as Ali, Gearbest, Lamoda, Basfor - there were no problems.
As a result, I have been using it since 10/19/2017, I have already gained the Lety-Gold status. I definitely recommend the service, and if you don’t like it, there are plenty of services of this kind now, but if your hands are clumsy, the result will be the same. In the end, order small change on Ali, check if the cash goes through. If it goes through, then order a larger/more expensive one. If the cash doesn’t go through, and you really need it, well, cancel the order and place it again. Yes, this is an extra headache, but it’s either one or the other. Such services won’t give you money from their own pockets for your whining in the comments, but they definitely don’t need someone else’s money either, the advertisers’ interest rate is clearly much higher than what LetyShop and others pay users.
Some projects pay 50% cash, and here and in other places we are given 3-5%. Therefore, they definitely do not need your 3-5% and if there are problems with enrollment, look for it first of all in yourself.
Good afternoon, Sergey!
Thank you for your kind words about the customer service and the work of the service in general.
We are sorry that cashback is lost on some orders from the Delivery Club store. Having analyzed your requests, we noticed that you use the store's promo codes when making purchases. Unfortunately, according to the terms of cooperation with Delivery Club, cashback is not accrued on such orders.
We congratulate you on achieving LetyGold status, we are very pleased that you have trusted us.
Regarding the size of the reward, we give the maximum we can. Considering that for our clients we develop the service and expand the catalog of stores, add new services and options, often organize promotions and invest in the development of the Loyalty Program.
If you have any questions or suggestions about our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
Unfortunately, this is another scam. Cashback confirmation came for 10% and the accrual is three times less. Order number: RU180223-474961. Or confirmation does not come at all.
Good afternoon
Thank you for your feedback. We are very sorry that you have such an opinion about the work of our service. We work honestly and transparently in relation to all our users.
In order to respond to your feedback, we reviewed your account and requests.
Cashback is credited automatically based on the data that the store sends us. The store initially sent us incorrect information about the reward amount, and the cashback was displayed with the status "Pending" as for a new customer of the store. During the order processing, the information was rechecked, and changes were made to the cashback amount. At the same time, for some reason, the cashback was credited incorrectly.
We appreciate you contacting our customer service and we were able to credit the difference for the order. At the moment, the cashback is credited at the correct rate.
We apologize for any inconvenience caused.
If you need help or have questions about the service, you can always rely on us. We work for the benefit of our users.
Have a nice day and a great mood!
Sincerely,
LetyShops team
Cashback not displayed. Very bad.
Andrey, good afternoon!
Thank you for your feedback. According to our data, you have already created a request to the care service. Do not worry, please, we will definitely help you resolve the issue.
If you have any questions or difficulties, please contact us.
Have a nice spring mood! :)
Sincerely,
LetyShops team
A day has passed and the cashback has not been displayed, I have been using the service since 2016, I have never had such problems before, I fully comply with the instructions, the transition to Ali is recorded, the extension is active. I am completely sure that there are no problems on my part (I work as a system administrator and have a lot of experience shopping with the service), judging by the reviews, other users have similar problems - I do not pay attention to small orders, but I do not want to lose cashback from large amounts, I will have to use another service during the Ali sale.
Good afternoon, Roman!
Thank you for your feedback. At the moment, there is a delay in transferring orders from the Aliexpress store to our system. Believe me, we are very sympathetic and also upset by this situation. The issue is under control and will be resolved as soon as possible.
We appreciate you creating a request to the care service. Your manager will contact you within the next 3 days and resolve the issue.
We hope for your understanding. Be sure to write if you need help. Have a nice day!
Sincerely,
LetyShops team
Total crap, and the parasites are feeding at our expense, I ordered a smartphone, but the payment didn’t go through.
Good afternoon, Anton!
Thank you for your feedback. We understand, but don't worry. Your cashback may appear soon.
Unfortunately, we, like you, have not received any information about the order.
We noticed that you have already created a request to the customer service and are resolving the issue with the manager.
Anton, we promise that we will do everything possible to resolve the issue in your favor.
Thank you for using our service.
If you have any questions, please contact us. Have a nice day!
Sincerely,
LetyShops team
I have a similar problem. Out of 4 orders, only cash was credited from one. Although I placed them one after another. I have been using LetyShops for almost 2 years and have never had such problems. And one more thing! I closed several orders (received) on Ali, but the cash was never credited. I contacted the support service, but they still did not help me. It is a pity... I will try another cashback service, although I really do not want to leave...
Tatyana, good afternoon!
Thank you for your feedback. According to your account data, cashback for orders has already been credited to your balance.
At the moment, we are seeing delays in cashback fixing for Aliexpress orders. Partners report that all unfixed orders should be displayed soon.
There is no need to worry about confirmed orders; cashback for purchases on Aliexpress is credited within 60 days.
Please wait until the maximum period ends. You can find out the maximum crediting date for each order in your personal account by hovering the mouse cursor over the question mark next to the cashback status "Pending": http://joxi.ru/vAWWqnnikZvJxA.
If the maximum terms have passed, but the cashback is still not credited, please let us know. In the meantime, we are waiting with you and hope that the cashback will be credited soon.
If you need help, write, we are always ready to help. Have a nice day!
Sincerely,
LetyShops team