Reviews about Letyshops in Norway
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Reviews by registered users 35001
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Excellent application. There were problems with cashback accrual, I wrote to technical support. They answered and helped right away. I recommend it to everyone.
I agree with the opinion below, they do not comply with their obligations and shift the blame to others. They deceive, and at any opportunity the percentage is always lower, i.e. what is written in 95% is not true.
If you give evidence, they don't believe it. They are too lazy to check it by simply contacting the partner, they don't want it and they don't need it. The payment was more than 2 months, and even then it was cut. In short, maybe the service works (they pay something, I won't hide it), but all the description, data, etc. are marketing moves and nothing more. Negative opinions about the service.
I will post as much as possible about the service's deception
Hello!
Thank you for sharing your opinion about our service. We do not refuse our obligations. If for some reason the cashback is not credited, we try to understand the reason for its loss ourselves, if possible. If we fail, we ask our partners for help. However, to send a request, we need any documents that confirm the fact of making and paying for orders. Having analyzed your request, we noticed that the reward for the order for which the invoice was provided has already been credited to your balance.
We cooperate with all partners on different terms of cashback accrual. In some, the return percentage is fixed, and in others it depends on the product categories or whether the user is a new/regular customer of the store. If the store has specific terms of cashback accrual, we publish this information on the store page.
You are absolutely right, cashback is one of the forms of advertising and we do not hide it. Cashback service is essentially an advertising platform. We also receive a reward for orders placed by clicking through our service, just like you. Therefore, we are interested in the successful display and crediting of cashback for all orders.
If you need help, write to us, we are open to communication.
Sincerely,
LetyShops team
Cashback is not calculated on the amount you paid, but taking into account double conversion. That is, you will not receive the specified percentage!
Good afternoon
Thank you for your feedback.
After analyzing your account, we can assume that this is about cashback from the Aliexpress store.
Indeed, when calculating funds, minor fluctuations in the cost of orders and, accordingly, the cashback amounts are possible. This is due to the recalculation and conversion of currencies in which the Aliexpress store conducts monetary transactions. Cashback is calculated from the amount in dollars converted into rubles at the current exchange rate of the Central Bank of the Russian Federation.
If stores/services have any special conditions, we always publish them on our partners’ pages.
If you have any questions or suggestions regarding our service, please contact us.
Sincerely,
LetyShops team
They do not fulfill their obligations and shift responsibility to their partners. Keep in mind that if the cash is activated upon purchase, do not expect to receive it. You may be refused citing that at the time of accrual of cash, their partner suddenly broke off relations (it feels like agreements are made on their knees, without terms and conditions of the contracts). Along the way, you will also be accused of fraud and in general they will try to make you the scapegoat (I remind you that only the court has the right to recognize the fact of fraud). So here, as in roulette, if you like this game and you are gambling, you are here. There are other similar resources where even if the partner broke the contract, and the transaction was made at the time of the agreement, then the client still fulfills obligations and accrues cashback in full.
And also keep in mind that if a question arises and it is resolved at the manager's level, then be prepared for the fact that neither the manager nor his deputy will be there all day. And he will be able to contact only tomorrow. I am honestly shocked by such management and abandonment of the department and clients. I encountered such a situation on 04.04.2018, as a result, employees cannot make a decision, and the one who could, is not there.
Good afternoon, Denis Alexandrovich!
Thank you for your feedback. Sometimes we stop working with some partner stores on a temporary or permanent basis. However, we always answer all questions and analyze situations of loss, rejection of cashback on orders made during the cooperation period. And we do everything to help resolve the issue as quickly as possible.
Regarding the rejected cashback for your loans in Kredito24, a request was sent to the service representatives. Unfortunately, we received a negative response. The service recorded that the loans were issued, paid and repaid within a few minutes. This nature of the loan is a violation of the terms of purchases with cashback in Kredito24 (you can read more about them in the customer agreement ) and indicates that you did not actually use the loan service.
Our managers are competent and solve most issues as quickly and efficiently as possible. If necessary, the head of the department is always ready to connect and help solve any issue. Due to the workload, the head cannot always give an answer on the same day, but will definitely answer your question as soon as possible. As in your case, the answer was given the next day. The answer on loans and the reasons for rejecting cashback are also described in the letter and appeal sent to you.
We will be glad to cooperate with you and successfully credit cashback on all orders made at any of our partner stores without violating the basic rules.
If you have any questions or difficulties, you can always contact us.
Sincerely,
LetyShops team
I'm not using it for the first time, but I didn't get cashback for my last order from Bonprix....it's a shame
Hello, Inga!
Thank you for your feedback. There are a number of reasons why cashback may not be credited. We describe all the reasons in detail here: https://letyshops.com/pravila.
In addition, each store has additional conditions for accrual of cashback. We always warn users about such conditions on the page of each store. The conditions for purchases from bonprix ru are described here: https://letyshops.com/shops/bonprix-ru.
In order to quickly understand the reason for the non-accrual, we have created a request to the care service on your behalf. Please respond to the request and provide more details about the situation.
Sincerely,
LetyShops team
Good day, I placed an order on the iHerb website, and received the order on March 26, 2018. I followed all the instructions on your website. Cashback has not been credited. Please help me solve this problem. Go to the iHerb website 03/15/2018 03:07 PM
Good afternoon, Alina!
Thank you for reporting the issue. To help us understand the reasons for your situation as quickly as possible, we have created a support ticket on your behalf. Please provide the manager with more details about the situation so that we can help you faster.
Sincerely,
LetyShops team
I asked for help, made a request to number #1290883 because the cashback did not appear. The stated terms have already passed (namely, as it was written 3-4 weeks), nothing was solved, unfortunately, if you have problems, a long wait is guaranteed.
Good afternoon, Ilona!
Thank you for your feedback. Situations where cashback is lost are unacceptable for us. We are working on solving this issue so that such problems do not happen again.
Ilona, please wait for a response from the manager who is handling request #1290883 - 04/03.
Sincerely,
LetyShops team