The service has gone downhill. I had a couple of large orders - the cashback was not credited. The support service kept pestering me with various questions, I answered patiently. In the end, they allegedly credited me with about 700 rubles from their own funds and that's it. And my cashback there should have been about 1,500 rubles. I will never set foot there again. Fortunately, there are other, more customer-oriented services.
Hello, Alexander!
Thank you for your comment. We are very sorry that this situation happened and the cashback did not appear automatically.
In March, there was a delay in transferring orders to us in the system. We admit the idea that your orders were lost and decided to compensate the entire amount of cashback.
Alexander, unfortunately, we also did not receive any reward. We receive cashback from partners only if the cashback is recorded automatically. The problem is that we cannot contact Aliexpress to find out the reasons for the loss of cashback. And we can only give recommendations to protect against losing cashback in the future.
There are many dishonest programs on the Internet now, we work every day and test different ways of placing orders with different programs, extensions, viruses and still many of them rewrite and replace our affiliate link. All 100% verified points that affect the accrual of cashback are described in the rules for making purchases with cashback. It is very difficult for us to test all devices with their software, since they are updated very quickly.
Here are some tips to help minimize the risk of losing your cashback:
Tip #1: Try to fully place your order within 1 hour after switching from our service/activating cashback in the extension, without going to third-party pages and tabs. This will protect you from rewriting affiliate links by other extensions and programs.
Tip #2: Try using a separate browser for shopping with cashback. Install only the LetyShops extension on it and do not use this browser to access other sites except LetyShops and partner stores where you make a purchase.
Tip #3: Before buying, close all browser tabs and clear cookies. To do this, you can use the key combination Ctrl+Shift+Delete. The period for which you need to clear the history is "all time".
We sincerely hope that your opinion about the work of our service will change and in the future each of your orders will be recorded automatically.
Alexander, we are always ready to help if help is needed. You can count on us.
Sincerely,
LetyShops team
I like this service. Problematic issues are resolved positively and promptly. I am especially grateful to specialist Yulia Boburchak for the services provided. Thank you very much! Last year I switched to ERN-Cashback. This year I returned to Leti-shop again and will not part with it anymore. Everything is simple and transparent here, the percentages are immediately visible. Money is withdrawn quickly. I invite everyone to Leti-shop!
I like this cashback service! The team works well. I have already withdrawn the accumulated 500 rubles, they came to the card without red tape. It is impossible to avoid negatives with such a mass of buyers and stores, as well as large-scale promotions. By the way, do you know when the drawing of 100 prizes for the sale from March 28-30 is? Further success to you!
Good afternoon
Thank you for sharing your impressions.
The prize draw will take place on May 15 at 15:00 Moscow time. Here is the link to the promotion page: https://letyshops.com/aliexpress-birthday.
Good luck! :)
Very small cash compared to other cash services, 500 rubles. minimum withdrawal amount, i.e. to withdraw at least something you need to spend at least 16,667 rubles. (and this is without taking into account delivery, cash for delivery is not accrued)
Hello!
Thank you for sharing your opinion about our service.
Our users receive the maximum possible cashback. Considering that for our clients, we develop the service, add new services, stores and negotiate with them about promotions, also invest in the loyalty program and raffle off prizes.
The minimum withdrawal amount of 500 rubles allows us to take on the commission for the transfer of funds. And thanks to this, our users receive cashback in full. In addition, this amount will allow you to feel the usefulness of purchases with cashback.
At the moment, we cooperate with more than 1000 stores/services and each of our partners provides a different amount of remuneration. We hope that among this list , you will still be able to choose the most favorable conditions for refunding money for online orders.
If you have any questions, please write.
Sincerely,
LetyShops team
The service has not been working for a long time, I do not recommend using this site, I have not received anything for the last 10 purchases, I wasted my time, it was 204 rubles at the beginning, and it remains the same, now I have to leave requests for every 2-5 rubles, figure out where the funds went, sorry. I'm leaving.
Hello!
Thank you for reporting the problem. This kind of situation is unacceptable for us, so our managers are doing everything necessary to resolve your issue.
According to our data, you have opened a request to the care service. Manager Elena is monitoring your situation and will return with an answer by the end of the day.
Sincerely,
LetyShops team
Everything used to be much better. I don't know what it's connected with, but small purchases are OK, but larger ones are not. I ordered a phone during the November Aliexpress sale - the cashback was not credited. At the end of March, I specifically logged into Ali through the app, everything was fine - I paid, the cashback did not come again, I specifically waited a week - nothing. Order number 91026478429486.
Good afternoon, Andrey!
Thank you for your feedback. The order amount does not affect the process of fixing orders in any way. To accrue cashback, it is very important to follow the rules for making purchases with cashback, as well as the conditions that are published on the pages of our partners.
During sales, orders arrive in our system with some delay. Almost all orders that were placed during the promotion dedicated to the 8th anniversary of Aliexpress are already in our database, except for orders from the Tmall category.
To resolve the issue, a request has been created from your account to the care service. Please inform the manager about the situation in more detail so that we can help you as soon as possible.
Sincerely,
LetyShops team
Excellent application, helps to make purchases in online stores with significant savings! The funds have already been withdrawn - they were credited in literally half an hour. Definitely, I recommend.
Since the new year, every other time, then twice, and now the cashback is not displayed at all. The online support service asks a lot and the order number, date, time, amount, from which application the order was made, from which device, what firmware, what update, then says that the question was transferred to specialists. There it is even cooler, they ask the same thing, and in addition screenshots, photos, almost give them the network voltage. Although the order number and the time of the transition are already displayed. And why such a cashback, where for 30-100 rubles (Ali 3.6%) you correspond with this gopkompaniya all day. I contacted several times, I thought it was a bug. But no, either they stupidly pocket, or do not take care of the client. Do not get involved. I withdrew the last 521 rubles. I am leaving for others. They do not take care of clients. And I do not order beads once every six months. Run. There are better cashback services.
Good afternoon, Stanislav!
Thank you for sharing your opinion. We are very sorry that you have such an impression of our service.
There are many factors that can influence the loss of cashback. And to understand the situation, our customer service managers ask questions that will help us better analyze the problem and help you. We noticed that you created request #1323638. Our manager is waiting for your response and will definitely help with this issue. You can read the request on the "Help" - "My requests" tab.
We hope for further cooperation. If you have any questions or wishes, please write.
Sincerely,
LetyShops team
Everything works great - the cashback was credited to the card literally the next morning!