Reviews about Letyshops in Norway
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Reviews by registered users 35000
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I am writing to express my gratitude for solving my problem. The customer service lives up to its name :) Very polite treatment, desire to understand the issue. I was credited with a rejected (for some unknown reason) cashback in the amount of 707 rubles from the company's funds. Before leaving a review about lost cashback, contact the customer service, and most likely you will not have to do this.
Every day I like this service less and less, cashback is a great thing, but there are so many problems with automation (they don't transfer cashback or you have to check regularly and write and beg support to check everything, and this is part of the "normal" practice).
Tatiana, hello!
Thank you for sharing your opinion.
Such situations are unacceptable for our service. Our team works daily to reduce the number of cases of lost cashback. We, like you, are interested in automatic display of cashback.
You have been with us for a long time and have seen more than once that the customer service always tries to resolve the issue with the maximum benefit for you. We value cooperation with you very much. If you have any questions or suggestions, write to us, we are always happy to receive feedback from our users, because it helps us become better.
Sincerely,
LetyShops team
During the March sale on Aliexpress, we made 4 orders for fairly large amounts. But the cashback from LetyShops only went to one. We contacted the Customer Service, attached screenshots from the sellers' pages, waited a couple of days and the solution was simply wonderful! Our cashback amount (without waiting for the receipt of purchases!) was manually credited to the balance from the company's funds! Huge thanks to LetyShops for their care and sensitive attitude towards their customers! Special thanks to the company's managers for their competent work and cooperation in controversial issues!
Cashback is not always credited, I was specifically waiting for the anniversary of AliExpress, made an order on that day, but the cashback was lost! Order number №505686990257723
Good afternoon, Victor!
Thanks for your response.
After checking the data, we noticed that a request was created for the care service on this issue and the issue was resolved in your favor. The ticket for participation in the drawing was also attached.
If you have any questions, please contact me. Good luck and success to you!
Sincerely,
LetyShops team
I ordered tickets in LetyShops in the City.travel store, the cashback was credited instantly, in my case within 1 hour, and the second one after 2 days. Thank you.
Very good cashback service. Money comes quickly. It's a pity that not all sites allow the use of browser permissions. There is only one question: When will the application be available for download in the App Store?
Good afternoon
Thank you for your feedback.
The mobile application for IOS is currently under development. We hope to please our users soon :)
If you have any additional questions, please write. Have a sunny day!
Sincerely,
LetyShops team
Reliable and convenient.
If I could give you ten stars, I would!!! THANK YOU SO MUCH FOR EXISTING!!! YOU ARE JUST GREAT!!!
The service has gone downhill. I had a couple of large orders - the cashback was not credited. The support service kept pestering me with various questions, I answered patiently. In the end, they allegedly credited me with about 700 rubles from their own funds and that's it. And my cashback there should have been about 1,500 rubles. I will never set foot there again. Fortunately, there are other, more customer-oriented services.
Hello, Alexander!
Thank you for your comment. We are very sorry that this situation happened and the cashback did not appear automatically.
In March, there was a delay in transferring orders to us in the system. We admit the idea that your orders were lost and decided to compensate the entire amount of cashback.
Alexander, unfortunately, we also did not receive any reward. We receive cashback from partners only if the cashback is recorded automatically. The problem is that we cannot contact Aliexpress to find out the reasons for the loss of cashback. And we can only give recommendations to protect against losing cashback in the future.
There are many dishonest programs on the Internet now, we work every day and test different ways of placing orders with different programs, extensions, viruses and still many of them rewrite and replace our affiliate link. All 100% verified points that affect the accrual of cashback are described in the rules for making purchases with cashback. It is very difficult for us to test all devices with their software, since they are updated very quickly.
Here are some tips to help minimize the risk of losing your cashback:
Tip #1: Try to fully place your order within 1 hour after switching from our service/activating cashback in the extension, without going to third-party pages and tabs. This will protect you from rewriting affiliate links by other extensions and programs.
Tip #2: Try using a separate browser for shopping with cashback. Install only the LetyShops extension on it and do not use this browser to access other sites except LetyShops and partner stores where you make a purchase.
Tip #3: Before buying, close all browser tabs and clear cookies. To do this, you can use the key combination Ctrl+Shift+Delete. The period for which you need to clear the history is "all time".
We sincerely hope that your opinion about the work of our service will change and in the future each of your orders will be recorded automatically.
Alexander, we are always ready to help if help is needed. You can count on us.
Sincerely,
LetyShops team