This is a very good site that fulfills its obligations. Withdrawal of funds is very fast. I had it in 5 seconds. The team is very friendly. But, there is one small but. Several bad people have crept into a healthy organism - Polyadnik, Kozodoy, Nalivany, Krisko. Be afraid of them. Bad people. Do not talk to them. They will deceive. Unit because of these four.
Good afternoon
Thank you for sharing your opinion. We are pleased that you have a good impression of our service. We want to assure you that all care service managers are friendly, open, honest and ready to deal with any situation.
If any question remains unresolved, you can always contact us through the "Help" section of your personal account. We will do our best to help.
Sincerely,
LetyShops team
I bought myself access to the Unified State Exam training for 3k, they made the long-awaited cashback of 300 rubles, which lasted more than a month, I immediately wanted to withdraw, but then a surprise, it turns out that the minimum withdrawal amount is 500 rubles. It's a pity there are no negative ratings.
Hello, Artyom!
Thank you for your opinion. We have set a withdrawal limit of 500 rubles, as we take on the payment of the commission for the transfer of money.
Very often we hold promotions and negotiate with stores to increase cashback rates so that our users can accumulate 500 rubles faster and get pleasant emotions from online shopping.
We sincerely hope that you will stay with us. Have a nice day!
Sincerely,
LetyShops team
I made an order on Aliexpress for 75 thousand. I spent a lot of time to DO EVERYTHING ACCORDING TO THE RULES. And now it's hanging in your personal account, you just need to wait two months. Then you sit like a fool waiting for 2 months, and then nothing happens, they just forget about the deadlines until you write to them yourself and say: "Guys, when will you pay?" But it turns out that after talking to a consultant, they will send you a refusal for no reason. This is what cashback from LetyShops is
Hello, Valeria!
Thank you for sharing your opinion about our service.
Rejection and confirmation of cashback is a process that occurs automatically and is based on data received by the system from our partners. We do not exclude that erroneous situations of cashback rejection may occur.
Customer service managers are always ready to help if any difficulties arise. According to the data from your personal request, the cashback has already been credited to your balance.
If you have any unresolved questions or suggestions regarding the service, please write. We are always happy to answer and help.
Have a nice weekend!
Sincerely,
LetyShops team
I agree with Alexander, yesterday I bought goods on Ali for almost 21 thousand, there is no cashback, although I went in according to the rules, made the transition at once, everything was processed in a minute, paid and as I guessed, they are cheating me for a large amount. It's not the first time I write to them, they tell me about the rules, it's funny, it's not the first time I know how to do it right.... Listen, don't teach me... I learned everything and they teach me. I am a lawyer, I will definitely sue. And Alexander correctly noted that they cheated a little girl and I got 500 rubles, they say, so smart for once.... And where is the rest of the amount. And this is not the first time.... They don't even know what to answer them, they treat me with the rules..... Rating 1----
Hello, Tatiana!
Thank you for your opinion about the service. We always try to accommodate our users, even when we do not receive compensation ourselves.
Sorry if I offended you by reminding you about the rules for making purchases with cashback.
We cooperate with stores under certain conditions and always specify them on the store page to protect users from loss. If the order was not placed according to the terms of cooperation, the store does not provide a reward. In this case, neither we nor you receive it.
If the seller gives an additional discount, the store decides whether to provide cashback based on its own benefits.
Tatyana, the difference for the order has already been credited from the company’s own funds, as well as the 500 ruble bonus.
We sincerely hope that your opinion about the work of our service will change and in the future each of your orders will be recorded automatically.
Have a great weekend!
Sincerely,
LetyShops team
We waited for almost a month for cashback from the Askona store to be credited, and today it turned out that work with the store has been stopped. It's very sad, because the money was decent.
Hello!
Thank you for writing to us. Olga, please don't be upset. Cashback for orders made earlier will be confirmed in the standard manner.
If you need help, please write.
Sincerely,
LetyShops team
Excellent service! Cashback is credited on time, tested in several stores. Withdrawal to the card without problems. Everything is clear and fast.
Continuation of my situation on order: The consultants are already responding reluctantly (I wrote a message at 21:49, and they answered me almost at 14:20), as one user wrote in the review below, "there is no point in describing it."
Good afternoon, Yuri!
Thank you for your opinion. Customer service managers always try to respond to requests as quickly as possible. Clients receive the first response on average within an hour, the second - within 24 hours, since it takes some time to clarify information with the technical department, colleagues or partners.
Please excuse us if your problem could not be resolved quickly enough.
If the issue is not resolved yet, please let me know.
If you have any questions, please contact us. Have a nice day!
Sincerely,
LetyShops team
Good service, loyal support. Request - make a selection of stores at least in large cities. It is very annoying to find a store with food delivery through your service and find out that delivery is only in Moscow. (I am from St. Petersburg)
Good afternoon, Ilya!
Thank you for your request. We have forwarded the information to our technical department. As soon as possible, we will definitely sort the stores by major cities.
If you have any questions or suggestions for improving the service, please write to us.
Sincerely,
LetyShops team
Crooked company. They credit small things, but cheat on big ones. I bought 2 video cards with cashback. They didn't count anything, and then they threw 300 rubles as a handout, saying I did something wrong, although I did exactly the same as the first times on small things. Then I bought a gold chain - 2 weeks of waiting. I don't even want to write to them.
Hello, Alexander!
Thank you for your feedback.
We are very sorry that you have such an opinion about the work of our service. We treat our customers with understanding, and do everything possible to help if there is a need.
Unfortunately, we have no information that you went to the store before making a purchase. Going from our site to the store's site before each purchase is one of the main rules for accruing cashback. You can read other rules on the page: https://letyshops.com/pravila. As far as possible, we resolved the issue with accrual from company funds.
Indeed, orders from the Gold UA store are still displayed with the status "Pending". We understand you, but the store needs some time to check the information and make sure that the orders will not be returned. You can set the maximum date for crediting cashback for each order. To do this, hover your mouse over the question mark next to the "Pending" status.
If the cashback is not credited by this date, be sure to write to our customer service.
Have a nice day!
Sincerely,
LetyShops team
I am in complete shock, the money came to the card so quickly, I made a request to withdraw funds 2 minutes ago, and they have already arrived on the card, although it was written from 3 to 5 days. Thank you very much for the speed))) Very nice!!!
Very fast and convenient service. Thank you. The withdrawal was instant.
Hello, the service is great, but there are some points:
1) I often order from Aliexpress. Previously, there was a 5.5% cashback, now it has decreased to 3%. It's strange somehow. It seems like you are trying to achieve Gold status, and then this happens. And by the way, the % decrease happened in many stores. In Citylink, for example, there is a generally ridiculous cashback - 0.12% (!), in which it is worth activating only for expensive purchases (I recently bought a laptop for 150 thousand rubles, I received a cashback of about 180 rubles ...) Why did all this happen? It seems like you have a lot of advertising (especially on YouTube), and then this. It is strange that you did not lose customers, many would have left. I even wanted to leave myself, but then I gave up))
2) About the extension. As soon as I go to ali, a huge banner appears to activate cashback. Dear developers, please make it possible to manage automatic activation of cashback for the user's favorite stores in the extension settings, otherwise I constantly have to click "Activate Cashback"
I hope you hear me and thank you for your attention!
Hello, Igor!
Thank you for your detailed feedback. We give the maximum we can, considering that we are developing the service, expanding the team, connecting more new stores, investing in the development of the loyalty program and holding promotions. We want our users to receive as many additional bonuses as possible throughout the year (for example, fly codes and prizes during raffles), which will give them more positive emotions than a small difference in cashback rates.
We have forwarded your request for an extension to the technical department. If we have the opportunity to implement the function you described, we will definitely implement it.
We always take into account all the wishes of our users, as it is important for us that the service is as comfortable as possible and that shopping with us brings only positive emotions.
Thank you for being with us)
Sincerely,
LetyShops team