Reviews about Letyshops in Norway
-
Reviews by registered users 35001
-
Facebook reviews
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I ordered a phone on Aliexpress, activated cashback, I go to my personal account and read. You haven't bought anything with cashback yet. After you make purchases, all your orders will be displayed here. How do I understand this?
Good afternoon, Sergey!
Thank you for your feedback. Please do not be upset, your request to the customer service is under the control of the customer service manager, who will check whether the cashback will appear on your order or not. If information about the order is not received, we will help resolve the issue.
If you have any additional questions, please write to us, we are always open to communication. Have a nice day!
Sincerely,
LetyShops team
I made an order on March 25. The app was active. The transition to the store was displayed in my personal account, but the cashback was not credited. The order from February 15 was confirmed, but the amount is pending. Somehow this is all unclear.
Sergey, hello!
Thank you for reporting the problem. We will definitely look into the reasons for the non-accrual of cashback and help resolve this situation. However, we need your help.
A request to the care service has been created from your account. Please go to the "Help" section and respond to the request.
Have a nice day!
Sincerely,
LetyShops team
The service has gone bad. There are constant problems with cashback. It is credited every other time, I am tired of writing requests. They might think, like, fix your computer, it is a browser or antivirus, etc. No. The problem was with cashback and the customer service credited a bonus for it. And five days later it magically appeared. I wrote to the support service with a request to remove the extra bonuses now, everything is fair. And now the cashback has not been credited again for 4 or 5 days already. And such problems are constant. The site is simply disgusting. The service is below the baseboard. They can not fix the site. In a word, crap, not a service. They have gone downhill, as usually happens with everyone. I am very disappointed and looking for a new service. I am definitely leaving here and will dissuade all my friends and acquaintances from using it.
Good afternoon, Rifat!
Thank you for your feedback. We are very sorry that you have such an impression of our service.
Indeed, at the moment there are technical delays in the transfer of information on orders in the Aliexpress store. And in order not to make you wait, we help you with our own efforts. This issue is under control, please do not worry.
We appreciate you letting us know about the automatic orders. We really appreciate honesty, as this is how we work ourselves.
Please clarify information about lost orders in the open request. Our managers will monitor this issue.
We sincerely hope that you will stay with us and that you will no longer have any difficulties while working on our service.
If you have any questions or comments about the service, please write to us, the opinion of each user is important to us. Have a nice day!
Sincerely,
LetyShops team
Everything is clear with this service! At first they regularly credit cashback up to 100 rubles, then they just stop doing it. After I had accumulated 100 rubles, I ordered more from Ali and ASOS and the cashback stopped coming! You write a request to the service - it is simply ignored brazenly and that's it))
Good afternoon
Thank you for your feedback. There are situations when cashback for orders is not credited. Sometimes because the user did not read the rules for purchasing with cashback or the conditions for accruing cashback in a specific store before making a purchase (they can be found on the page of the selected store on our website). Sometimes because of device settings and installed third-party extensions.
We understand that the situation is unpleasant and offensive for you. We also share your dissatisfaction, because when stores do not pay cashback for purchases, not only the client, but also we do not receive our reward.
Not a single request to the care service is ignored. According to our data, the manager wrote to you several times, but, unfortunately, never received an answer and the request was closed. We noticed that you created another request. Our manager responded to you and hopes to receive feedback.
Please respond to the request, we will help you find your cashback. Have a nice day!
Sincerely,
LetyShops team
the extension works every other time, you make a purchase and there is 0 reaction, in short, it's roulette, as luck would have it
Good afternoon, Alexander!
Thank you for your feedback. If our extension does not work correctly, most likely you have some kind of ad blocking extension installed. Try disabling all third-party extensions one by one and reactivating cashback. We have contacted you by email to help resolve this issue.
We really hope for your assistance. Have a nice day!
Sincerely,
LetyShops team
I made 5 orders on AliExpress and I didn't get cashback for any of them. This is not the first time. I tried to activate LetyShops through the app and just went from my personal account to the store and still there are no accruals, and all transitions are displayed in my personal account. I am not happy with the work of LetyShops lately. Previously, such problems were not noted.
Hello, Inna!
Thank you for your feedback.
We understand your emotions. Situations when cashback is lost are also very unpleasant for us and we put a lot of effort to ensure that cashback for all orders is displayed correctly.
According to our data, you have already created a request to the care service. Don't worry, the issue will be reviewed within 24 hours and we will definitely try to resolve the issue in your favor.
If you have any questions or difficulties, please contact us.
Have a spring mood!
Sincerely,
LetyShops team
TODAY I WITHDRAWN MONEY FOR THE FIRST TIME! IT WAS CREDITED INTO MY ACCOUNT WITHIN THREE MINUTES. JUST SUPER! I HAVE NEVER ENCOUNTERED SUCH SERVICE ANYWHERE BEFORE! THANK YOU FOR EXISTING.
Wow, guys, thank you, the service is convenient, and most importantly, any questions are resolved quickly, now for the first time I decided to withdraw money and was pleasantly surprised, the money came almost instantly! You are super!
I have been using the service for a short time, but I am already satisfied. A friend of mine recommended it to me; he has been using it for a long time and is happy with everything.
I recommend it to everyone!!!
Smart consumption rules!!!
It's been 28 days since they promised to sort out my request regarding the cashback rejection. The result is this, a formal reply from the "help desk" employees. Unfortunately, they don't value the client, when they sort it out, I will delete myself, I don't like this attitude, they themselves said 3-4 weeks, all these terms have already passed and they are throwing formal replies at me again, "wait" for a miracle.
Hello, Ilona!
Thank you for your feedback. Ilona, we value each of our users and do everything possible to resolve issues as quickly as possible. Unfortunately, we, like you, are waiting for a response from partners.
We previously credited cashback for your order without waiting for a response from the store, but it is very important for us to understand why the cashback is not credited. Ilona, we ask you to wait a little. Your request has been taken under control by the customer service manager and as soon as information on the order is received, we will contact you.
We hope for your understanding. Have a nice day!
Sincerely,
LetyShops team
Friends, is this topic not real? I read the reviews and I feel sick. Are you, the developers, unable to fix the errors?
Good afternoon
Thank you for your feedback. The team works hard and does everything possible to eliminate any miscalculations when using the service. Unfortunately, errors are possible, both on the part of clients and when transmitting information from partners. Such cases are analyzed in detail and measures are taken immediately, the necessary instructions or advice are provided.
If you encounter any particular difficulty, please let us know, we will be happy to help.
Have a good day!
Sincerely,
LetyShops team