Reviews about Letyshops in Norway
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Reviews by registered users 35001
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Facebook reviews
Therefore, we publish only our customers' reviews.
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I am outraged by the work of this company. I waited for cashback payments for more than a month, the first cashback was credited on 02/09/2018. According to their forecasts, the payment should have taken place by 03/11/2018. During this period, about 9,000 rubles accumulated in anticipation of payment. But there were no payments until 03/11, I contacted their customer support service, they asked to wait until 03/15 and promised to definitely help with payments. And on 03/14/2018, without explanation, they deleted all my cashback payments. I contacted them about this, as agreed. But the promised help and answer to my questions about payments are still not there. I want to warn everyone not to contact LetyShops.
Good afternoon
Thank you for your feedback. We are very sorry that this situation occurred.
Cashback for your orders was automatically declined based on data from the store.
The reason for this is the cancellation, return of orders, failure to comply with the rules for purchases with cashback. Sometimes the store mistakenly transmits incorrect information about the status of orders. In such a case, we always, if possible, contact the relevant store representative, find out the reasons for the rejection and the possibility of resuming cashback. To do this, we only need any document confirming the payment for the orders.
According to your account data, you have already created a request to the care service. We ask you not to worry, we will do everything possible to resolve the issue in your favor.
If you have any additional questions, please feel free to write, we are always happy to hear from you. Have a nice day!
Sincerely,
LetyShops team
The LetyShops team is highly qualified and creative. Controversial issues are often resolved in favor of us, the clients.
I wish the team prosperity, and the engine fewer crashes and more optimization.
We are with you!
Thank you.
Sergey Slobodanyuk for help with cashback crediting. I wish success in the work of the entire LetyShops team.
I wanted to write about the customer support service, it is so good. I contacted the "help" section twice, both times they responded very quickly, politely, with attention to the person and his question. I can't even imagine what else could have been written in their place to leave an even better impression. In the "care service" (pop-up chat) you can also always get a quick, polite and comprehensive answer. Many thanks to the employees. You are able to resolve unpleasant situations and turn the negative, with which the client comes one way or another, into positive and a good mood.
P.S. The first time Yulia Boburchak helped me, the second time Vitaly Semenenko.
I haven't been on the LetyShops service for long, but it already pleases me with cashback on purchases, thank you for your work!!!
Why don't you publish negative reviews about your work?)))
Hello, Andrey!
Thank you for your feedback. Most likely, when you were viewing reviews, your review was being moderated. At the moment, it is published.
It is very important for us to know the opinion of our users, regardless of whether it is positive or not. After all, it is the constructive assessment of the service that helps improve our work and the service as a whole.
If you have any questions or suggestions about our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
The site has changed beyond recognition in six months!!! I thought it couldn't get any worse - it turns out I was wrong! It seems that the rare qualified workers have left or were "left". They hired such incompetent employees that they only answer a specific question with a quote from the site's rules and regulations, which I have long known by heart. No one wants to contact stores and resolve controversial issues. Many stores have simply begun to ignore this resource! Especially since the prices on it are seriously inflated and are not covered even by cashback, for which you still have to fight, spend nerves and time that is not paid!
Good afternoon, Andrey!
Thank you for your opinion. Care service managers always try to approach each request individually and try to help depending on the situation. If we have not answered all your questions, please clarify what exactly you are interested in, we will try to give comprehensive answers.
We value our users very much and do everything possible to make them feel our support and understanding. Have a nice day!
Sincerely,
LetyShops team
My thanks to Oksana Tereshchuk from LetyShops. She helped.
The service is top notch! This is the second time the situation has been resolved successfully. In the last case, the cashback was not credited, but after contacting the support service, it was credited to me. 739 rubles. THANK YOU!!!
The app works fine, I regularly receive cashback from various stores. I liked the function of increasing cashback at a certain balance. Thank you!