Reviews about Letyshops in Norway
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Reviews by registered users 35001
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Facebook reviews
Therefore, we publish only our customers' reviews.
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I want to express my deep gratitude to the LetyShops team! Something went wrong and the cashback was not credited to my account. Honestly, I did not believe that the issue would be resolved in my favor. I thought that I was just unlucky this time, but the LetyShops team made a decision and credited me with a bonus from their own funds! Thank you very much for answering emails even on holidays! Wonderful service! Have a nice day and spring mood to the whole team and a large number of clients. I recommend this resource as very reliable!
Good service!
This is all crap, I paid for the order and it doesn't show that I paid (and I have a payment from a bank account that I paid)
Hello!
Thank you for your comment. It is a pity that the cashback for the order did not appear. To resolve this issue, we contacted you via email: help@letyshops.com.
Please reply to the email so that we can help you as soon as possible.
Sincerely,
LetyShops team
I made an order, but the percentage from the purchase never appeared((((
Hello, Oksana!
Thank you for your feedback. We are very sorry that you encountered such a situation and the cashback on the order was lost.
According to our data, you have already written about such a problem and we have created a request on your behalf. We have tried to contact you several times, but unfortunately we have not received a response, so the request has already been closed.
Oksana, please write to us again through the "Help" section of your personal account or by email at support@letyshops.com. We will definitely try to help you resolve the issue.
We really hope for your reply. Have a nice evening!
Sincerely,
LetyShops team
Horrible. Cashbacks come every other time! I made an order for 5000 and the cashback didn't come! Yesterday I ordered for 3000 and the cashback didn't come again! But pennies come from penny orders. I'll look for another service. And I won't recommend LetyShops to my friends. I wrote to the support service - no use.
Hello, Anastasia!
Thank you for your feedback and opinion. We understand your emotions, since for orders that are not displayed automatically, we also do not receive a reward from the store.
Each member of our team always tries to help our users when any difficulties arise, but to solve the issues we also need assistance and help. Please respond to the managers who are dealing with your requests, they will definitely try to help you with the return of funds.
We hope that you will change your mind about the service and continue to cooperate with us. Have a nice evening!
Sincerely,
LetyShops team
The latest cashback is not credited, namely since 06.03.18, I don't know why. Everything worked fine before, but judging by the latest reviews, there are some problems with the service. It's probably time to withdraw money and switch to another service.
Hello, Alexander!
Thank you for your feedback.
We are very sorry that you have encountered difficulties in crediting funds for orders from the Aliexpress store. In order to understand the situation in more detail and help you, we have created a request to the customer service on your behalf, we will wait for your response. You can find the request in your personal account, the "Help" section, the "My requests" tab.
We hope that we will be able to eliminate all the difficulties that have arisen and you will stay with us.
Have a nice day!
Sincerely,
LetyShops team
Unfortunately, the service has become much worse since the site was updated. The stability of the cache accrual has become 50%. To be fair, last year there was not a single failure, all orders were made through Mozilla, and Adblock was and is always there. This year, double cache was not credited at the end of January, I had to write for several days, the cache was returned. Now there is a failure again. I specially made orders in ALI, from pure IE11 without add-ons, the first at 10 am, was credited within 2 minutes, the second, made on the same day from this browser and for 3 days did not appear. I had to write an appeal to the TP again, it seems to me that the guys are not able to digest the piece that they bit off. I hope the moderation will be honest and will allow a not so delightful review.
Good afternoon, Vyacheslav!
Thank you for your opinion about our service.
Every day we move towards a big goal: to bring you more benefits and pleasure from shopping. Our appearance has become more modern, simpler and more convenient for you, but the mechanics of our service have not changed in any way.
If cashback on orders is not recorded automatically, most likely there is an error in the purchase processing algorithm or the problem is still in the device from which orders are made.
Be sure to write if you have any questions about the service. We are always open to communication.
Sincerely,
LetyShops team
Cashback has stopped being credited, I make orders through your app.
Online chat doesn't work, tried to get in touch, no use.
Good afternoon, Sergey!
Thank you for your feedback. We are very sorry that when using our service you encountered the problem of non-accrual of cashback.
Sergey, please do not worry, we will definitely find out the reason for the loss of cashback and resolve the issue. To do this, from your account, we created a request to the customer service with some clarifying questions that concern the algorithm for making purchases.
Online chat works from 9:00 to 23:00 Moscow time, seven days a week. If you wrote to us during business hours and were unable to contact us, be sure to include this information in your request.
We look forward to your feedback. All the best to you!
Sincerely,
LetyShops team
At first everything was great, the cashback came on time, much faster than the stated time (about 2-3 days after the purchase). I thought that this was the best service, they did everything promptly, but not for long. When I encountered a problem (long wait for cashback, to which the answer was in that form wait some more). Before that there were two more problems and the answer was the same. That is, in fact, there is no help, it's an illusion ... All the help consists of "wait". All this kind of replies, we are sorry but you hang in there ... My attitude towards it is ambiguous. Of all my requests to the support service, not a single one was resolved. Therefore, the rating is accordingly such.
Good afternoon, Ilona!
Thank you for your opinion. Cashback for most stores is not credited immediately, but over a period of time. Cashback is credited automatically immediately after the store confirms the reward for the order. The average time for crediting cashback is provided by stores. Based on it, the estimated date of crediting cashback for each order is calculated. We have developed this function specifically for our users so that they do not need to calculate the approximate calendar date of crediting cashback. Sometimes, there are delays, but we always try to help, if possible, credit from our funds or contact our partners. In this case, the solution to the issue takes some time, up to 2-3 weeks.
Ilona, cashback for one order has already been credited to your balance. Please check.
We sincerely hope that your opinion about the work of our service will change.
If you have any additional questions, please write to us, we are always happy to help.
With care for you,
LetyShops team
The cashback accrual system is completely unclear. I did everything as stated in the rules. Cashback was accrued after the first order. For a long time I did not withdraw a small amount because I was waiting for a larger accrual. And in the end today there is nothing - all accruals disappeared. Answer: I did not make purchases with cashback. Miracles and nothing more! I just want to say, as in the joke: "Mother-in-law, why are you giving me hope?!"
Hello!
Thank you for your feedback. Most likely, you have created a new account on our website. This could happen if you entered a different email address when entering data, or made a mistake with some symbol. We will try to help you resolve this issue.
On your behalf, a request has been created with clarifying questions that will help find your account. To respond to the request, go to the "Help" section of your personal account.
Please respond to the request. Have a nice day!
Sincerely,
LetyShops team