Good afternoon
Thank you for your feedback. Due to the scale of the sale, AliExpress is unable to transmit information on orders as quickly as usual. We understand your concerns about orders that have not appeared and ask you not to worry.
If you have made purchases according to the basic rules, the orders will definitely be displayed in your personal account. We expect the orders to be loaded within 24 hours. If the orders are not recorded, please leave a request through your personal account, the "Help" section, we will definitely find out the reason for the loss of cashback and resolve the issue.
In the meantime, let's wait for cashback together :)
Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. According to your personal account data, the cashback for your order from the Rozetka store has already been credited to your balance.
If you have any questions or suggestions about our service, please write. Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. We are very sorry that you encountered such a situation when receiving cashback and we understand your dissatisfaction. There is a possibility that you accidentally created a new account on our service.
Please write to us via the "Help" section of your personal account. We will definitely try to figure it out and help.
Have a good day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. We are very sorry that you encountered such a situation when receiving cashback. Indeed, for some reason we did not receive automatic confirmation from the store regarding your order.
Please write to us via the "Help" section of your personal account. We will definitely try to help.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. The thing is that the extension is not supported by mobile browsers, so it is only available for installation on a PC. If possible, try installing our extension in one of your computer's browsers. The extension is currently available for installation in Google Chrome, Opera, Yandex, and Safari.
If you have any questions or suggestions about our service, please write. Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. We are very sorry that you encountered such a situation when receiving cashback. According to the data from your personal account, the issue has already been resolved in your favor.
If you have any questions or suggestions about our service, please write. Have a nice day!
Sincerely,
LetyShops team