Reviews about Letyshops in France
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Reviews by registered users 35000
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Great service! 11.11 cashback for the phone was not credited, it was a shame, but everything was quickly resolved, everything was credited themselves, since LetyShops did not receive a reward for the order, they credited the cashback as a bonus and the phone arrived on that day, very cool! Thanks, guys!
11/16 placed and paid for an order in the Fasttech store, the transition from the lety profile to the store was recorded, of course there is no cashback. 11/20 the parcel has already been sent, the store sent a photo of the parcel, there is still no cashback and there is not even information that I bought anything at all. The service is apparently designed to scam inattentive users... Good luck to everyone, I recommend using other services.
Hello!
Thank you for your feedback.
Unfortunately, cashback losses do happen. To minimize them, it is very important to follow the rules for shopping with cashback , as well as the conditions that are published on the pages of partner stores.
We have created a request #1488216 to the care service from your account. We want to help resolve the issue. Please respond :)
Sincerely,
LetyShops team
Disgusting service, cashback is not confirmed, money is not withdrawn, another scam...
Irina, good afternoon!
Thanks for your comment.
We are very sorry that you have such an opinion. Having analyzed your account, we understand that this review was left due to the loss of cashback during the sale. For orders from 11.11, the cashback was partially compensated, since we ourselves did not receive any reward.
If there are still purchases for which cashback has not been credited, please let us know in your request. The customer service is always ready to help.
If you have any additional questions, please write.
Sincerely,
LetyShops team
The service is definitely useful and necessary, but sometimes it is worth thinking and checking all the little things before using. Especially in Mvideo. I made an order in Mvideo through LetyShops, bought a laptop for 50,000. I received a cashback of 233 rubles. It seems like a trifle, but still nice. Only then I noticed that Mvideo did not credit me with points for the purchase. If I had placed an order without the service, I would have received 1,600 bonuses, which could have been used to pay for the next purchase, but alas. Later I read in the comments about similar cases. The service is cool, but it is worth double-checking everything 10 times and finding out all the nuances from both parties.
Evgeniy, good afternoon!
Thanks for your comment.
You described an interesting case. We have not previously encountered a situation where our service affected the internal points of partner stores. We really want to understand the situation, so we created a request from your account to the care service.
We analyzed the store's loyalty program. We see that to receive a bonus, you need to register on the store's website and receive a special card. Perhaps these conditions were not met.
Thanks in advance for your feedback.
Sincerely,
LetyShops team
The service has many pros and cons. If you order a lot from online stores or, on some resources, services, then LetyShops will help you. A large list of partners and minor pros. In my opinion, the minus is the threshold for deducting funds from the account (500 rubles) for Wallets and plastic cards. Regarding 11.11, many had a problem with the accrual of cashback and I am no exception, I made an order for a large amount (for me it is the largest that I spent in online stores), the result, the cashback was not accrued, I wrote to technical support, of course it took a lot of time, but still technical support transferred my cashback to my account.
Hello!
Thank you for sharing your opinion about the service.
The minimum amount for withdrawal of funds is optimal from the point of view of the service economy and allows us to take on the commission during the withdrawal. And to make it more convenient to accumulate the minimum amount, we often hold promotions, increase cashback rates and provide Lety codes. Our service also has a loyalty program so that by saving you can get even more cashback.
Regarding the sale. Unfortunately, this year Aliexpress has complicated the conditions for receiving rewards by adding a rule about coupons and adding products to the cart before leaving our site. We think that many losses occurred for this reason. For our part, we always try to compensate the maximum possible amount.
We sincerely wish you good luck!
Sincerely,
LetyShops team
I am very grateful to the entire LetyShops team for their responsiveness and help in solving all problems.