Reviews about Letyshops in France
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Reviews by registered users 35000
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Previously, if there were problems with accrual, then the issues were resolved very quickly in favor of the clients, so I recommended the service to my friends. This time there is some kind of trouble. I bought equipment on Ali, activated Ali cashback, they did not accrue, arguing that it was necessary to activate from Tmall... where is it written? Hm, I buy on the Ali website... They did not accrue for two orders, asked for a screenshot, sent with the order number, with the amount, with the shipment number, etc.... but no, send with pictures... sent... they will answer someday.
Hello, Svetlana!
Thank you for your comment.
Information that in order to receive cashback from the Tmall category you need to follow a special link is publicly available on the website. We also sent information about the separation of Aliexpress and Tmall in the mailing list. We will definitely think about how to make this information more accessible.
Regarding your request. Please do not worry ahead of time. Care service manager Irina will get back to you with an answer within 24 hours.
Thank you for being with us!
Sincerely,
LetyShops team
The impression of the service in 2018 was very badly spoiled. Before this, there were requests for non-accrued cashback once a year. Over the past 8 months, there have been 4, one of which was for two orders. Three orders for hard cash, one of them for a fairly large amount. You make several orders according to the same scheme, and large orders with cashback "fly by". Since September, cashback has not been credited for three large orders. Yes, part of the cashback amount was credited - although for this "thank you" with a stretch, but the point is that only part, not all. The impressions are blurred. This is simply sad and certainly upsetting.
Evgeniy, hello!
Thank you for your comment.
The order amount does not affect the accrual of cashback. The fixation of cashback may be affected by the purchase algorithm or non-compliance with the rules .
We have analyzed your requests. We see that all requests were resolved in your favor.
We sincerely hope that no more misunderstandings will arise in the future.
Evgeniy, if you need help, be sure to write. We are in touch :)
Sincerely,
LetyShops team
what kind of cashback is being inflated how can they have money everything is gone and they are asking to re-register
Hello!
Thanks for your feedback.
Don't worry, please. We think we know what's going on. If you had accumulated cashback, but now your balance is 0 rubles, most likely, when you logged into our service, you chose a different login method and thus created another account. Funds cannot disappear from your personal account.
We want to help restore access to an active account, but we need your cooperation to do so.
Unfortunately, we were unable to contact you. We would be grateful if you would reply to our letters.
Sincerely,
LetyShops team
I didn't have the best impressions of the service. I mainly buy on eBay. I understood the accrual system, but the amount that you are supposed to accrue, and this is from 1.6-1.8 - does not correspond to reality!! If you look at my accruals, it is 0.7. The question is where does 1% go. I think the answer is obvious. I don't see the point in experiencing inconvenience with the transition from your site. I will look for other cashback services that are beneficial for me.
Hello, Anna!
Thank you for sharing your opinion.
In the eBay store 0.7% is not bad at all.
The cashback rate in eBay US depends on the product category and ranges from 0.3% to 1.5%. The maximum possible percentage for you is 1.8%, since the Lety code is activated. Often, such a percentage is accrued for products in small amounts. Unfortunately, partners do not provide us with a breakdown of rates by category, but accrue remuneration based on their internal classification. This process is automatic.
Anna, if the reward for any of the orders is less than 0.3%, be sure to let us know. We will help resolve the issue.
We hope to continue our cooperation.
Sincerely,
LetyShops team
I have been using this service for a long time. I was expecting sales, but... I am not satisfied))) I made 9 orders, cashback was credited for 7, two were lost... We resolved the issue through LetyShops, cashback was credited, sending shoes to the "other goods" category. You can't think of anything funnier. Thank you, girls, for your service.....
Tatyana, good afternoon!
Thanks for your comment.
We are glad that the issue with accrual has been resolved.
Shoes, according to the new Aliexpress rates, unfortunately, do not belong to the category "Clothing". This was shown by the large number of orders that our users have already made. Therefore, the percentage of remuneration is determined by the section "Everything else" - 3%.
If you have any additional questions, please write. Have a great day! :)
Sincerely,
LetyShops team
Cashbacks are constantly not received, they only pay out small amounts. It is better not to use cashback here. All reviews seem to be faked
Hello, Daniil!
Thank you for your feedback.
Reviews on the site are left by our users. They can be both positive and negative. In case clients have difficulties with the site or questions, we contact them to solve them.
We are very sorry that during our cooperation you have formed such an opinion. Situations when cashback is lost are also painful for us, because we do not receive anything from our partners.
From the history of your requests, we see that all requests were resolved in your favor.
We look forward to continuing our successful cooperation with you.
Sincerely,
LetyShops team
Excellent service. The main thing is not only fast and real cashback, but also help in solving problems of the site's technical support. Thank you, warriors of the invisible front.))
Great service! Money is credited quickly, support works well) My recommendations.
The service is great, the amount comes immediately, thank you very much indeed, a small change from each purchase, but it's nice))) and then this small change adds up to normal money))
I have been using it for a short time. and almost immediately encountered nuances) I contacted the support service, they responded quickly, checked everything, explained and solved the problem. Inna Baglai responded, thank you very much! Very prompt, competent and friendly support. I RECOMMEND TO EVERYONE!