Reviews about Letyshops in France
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Reviews by registered users 35000
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The promotions are a complete scam and a rip-off, I made two purchases for 10 thousand rubles, but I didn't go to the promotion page, tech support told me to go to hell, even though I bought them during the promotion days, but I still won't get a ticket to the drawing, apparently I'm not worthy. Everything is as usual, Russia is Russia even in Africa, everything is through the ass. Thanks to LetyShops for reminding me about this!!!!!
Good afternoon
Thanks for your comment.
We did not mean to offend you in any way. Unfortunately, you do not have a link to the promotion page before purchasing, so the tickets were not attached.
Don't be upset, please. We often have promotions and contests, and there is always an opportunity to try your luck ;)
Sincerely,
LetyShops team
16 orders were lost! They explain it as in the following, with anything but their fault: It seems that 11.11 is their first time!!! Read the server logs, demand Ali logs, fulfillment of contractual obligations, etc. to the increase in traffic should react to changes in conditions - react to technical problems - hide behind contracts and provide in advance (I think all this has long been decided and done) And the reaction is too sluggish - 2 weeks have passed, and only now the situation is emerging, how do they explain, who to blame and what happened. In general, it smells bad ... I suspect that this is not only Ali glitches and crooked hands of users. I wonder how many "losses"? What is the % of losses? Who was compensated - and you do not be lazy and calculate how much you were not paid and multiply by at least 300 thousand monthly users (according to ain.ua)! Somehow it's not serious on the part of the service, especially if you see how much has been invested in promoting the service - it's simply incomparable in terms of amounts!!
Sergey, hello!
Thank you for sharing your experience using the service.
We understand that the situation has upset you. We also did not receive any rewards from partners, so we compensated the maximum possible part of the cashback.
This year Aliexpress has made the conditions for receiving rewards much more complicated by adding a rule about coupons and adding products to the cart before moving from us. We assume that many losses occurred for this very reason.
Partial compensation allows you to get a ticket for each of your orders and take part in the drawing, try your luck and maybe win one of the cool prizes.
We sincerely hope that such situations will not arise again.
Sincerely,
LetyShops team
THERE IS A DECEPTION IN THE CASHBACK CALCULATION, THERE WERE 370 BONUSES, I MADE AN ORDER FOR 140 BONUSES, YOU WRITE THAT I HAVE 440 BONUSES, WHAT ABOUT THE CALCULATION IS NOT CLEAR. WRITE WHAT KIND OF CASHBACK FOR THE PRODUCT YOU ORDERED, SO THAT PEOPLE WILL UNDERSTAND OR THAT IT IS UP TO 5.5%.
Sergey, hello!
Thanks for your comment.
It is very important for us to understand why the balance amount is displayed incorrectly. A request has been created from your account to the customer service. As soon as possible, please write.
Regarding the percentage of remuneration. As far as we understand, we are talking about orders from the Aliexpress store.
Let's try to clarify the situation. We cooperate with all partners on different terms: some provide a reward based on the order amount, others make a fixed rate, and some have special conditions that may depend on different requirements. In the Aliexpress store, the cashback rate depends on the category of the product. This information can always be found on the store page.
If you have any questions about the service, be sure to write. We will always help.
Sincerely,
LetyShops team
This is terrible work of the service: both the site and the employees. For 2 months the transitions are not displayed, and these 2 months are just a brainwashing. They pass me on to one or another employee, who asks the same questions every 20 times. Moreover, transitions are visible in the personal account, but not in theirs, well, and accordingly, I get no interest. Terrible work of the employees who never solved my problem!!! They only ask the same stupid questions!!
Hello, Anisa!
Thank you for sharing your opinion about the site.
It is a great pity that during your time working with us you had such a negative experience.
All transitions are recorded in statistics. Your account is no exception. We understand your emotions, since we also did not receive any reward from partners for orders. Cashback is formed from these funds. Everything happens automatically.
Our managers are eager to sort out the situation so that you do not encounter similar situations in the future and the cashback is recorded correctly. At the moment, manager Anna is waiting for your response. We will be grateful for your assistance.
We sincerely hope for a speedy resolution of this issue.
Sincerely,
LetyShops team
Well, what can I say, maybe this LetyShops is a worthwhile thing, but for me it's useless! Not all cashbacks are credited, only a few, you have to wait for them for half your life and I think you can grow old during this time! And if there was an opportunity to put -3 stars, I would do it!
Hello, Victor!
Thank you for appreciating the service.
According to your account data, we see that cashback for some orders has been declined. Cashback is declined automatically based on the information provided to us by our partners.
We will definitely try to figure out why this happened, but we need your help. We have already created a request to the care service. You can find it and respond to it in the "Help" section, "My requests" tab.
We hope for your reply, Victor. Thank you in advance.
Sincerely,
LetyShops team
I ordered a withdrawal on 23.11.2018 at 14.15, and at 18.29 the money was already credited to pay for the phone. Great job!!!