Reviews about Letyshops in Australia
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Reviews by registered users 35000
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more than a day has passed, and LetyShops has not found a single free operator to consider request #2022305 about the lack of cashback from Eldorado, just silence.. Before that, with great difficulty, for 3 months I had to gnaw out a large cashback for a purchase on Ali. But penny cashbacks work in a flash.
Hello!
We apologize for the delay in responding to your request. We are working to respond as quickly as possible.
The order amount cannot affect the process of fixing cashback. It is automatic.
We see that the issue of enrollment has already been resolved.
Sincerely,
LetyShops team
The site just disappeared, I don't even buy anything through you anymore! How can you do this if your useless support service has been considering some cashbacks for 5 months, and others have been "hanging in anticipation" for 6 months? The constant replies "our partners haven't transferred it to us" are really annoying. Who needs you then, if your partners don't transfer anything to you?
Good afternoon, Irina!
It is very unfortunate that you are upset and that you have such an opinion about the care service. It is important for us to understand the situation.
There are several factors that can influence the loss of cashback, including:
- operation of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of store terms and conditions.
Believe me, we are interested in users being satisfied with the service, and the information being recorded automatically in the system. Only in this case we receive a commission from the store, from which cashback is formed.
We have contacted our partners regarding your orders to find out the reasons for the loss. Some responses have already been received, as reported by the manager. Since screenshots of other purchases are periodically received from you, we are also forwarding the data. Unfortunately, we cannot speed up the application review process, so please wait with us :)
For cashback that is pending crediting, please send the requested information to the request so that the manager can help.
We hope that after all issues are resolved, you will stay with us.
Sincerely,
LetyShops team
The situation is very much spoiled by working with the SPORTMASTER website, often without reason, refusals to credit the cash
Good evening!
Alena, partners reserve the right to reject cashback for orders if there is a suspicion of resale. The conditions are on the page when you go to the store. The manager also described the situation in detail in the appeal.
Sincerely,
LetyShops team
The service has changed completely! Our own people, employees participate in the prize draw and then they themselves talk (write) about it without embarrassment!
Pavel, good afternoon!
LetyShops employees could always participate in our service promotions, because they also buy with cashback :) In the event that our colleague wins the prize, an additional gift drawing is held.
Sincerely,
LetyShops team
The worst one I've ever used. Into the toilet.
Good afternoon
It is a pity that such an opinion was formed. Feedback from users is very important to us and we work to become better. We contacted you by mail to clarify what exactly we did not like. Unfortunately, we did not receive a response.
Sincerely,
LetyShops team
The worst service!!! I've been using it for many years and was always happy until they started cheating and ripping me off!!! Their service is slow, it doesn't give me this cache and then when I contact them they freeze and don't give me any help, what's the point of this service if they rip me off and don't help.
Good afternoon
Vlad, we are honest with users.
We have read the request to the customer service. Cashback for your purchases did not appear because the algorithm for making orders with cashback was violated. Namely, the lack of a transition before making a purchase. Previously, we met you halfway and compensated for cashback in the same situation. We cannot do this on a permanent basis.
Sincerely,
LetyShops team
I was surprised to learn that Leyshops changed the terms of the referral program. Now 15% for referrals is only credited in the first year of using the service. Now there is no point in inviting others to this project, especially given the significant reduction in cashback. Other independent cashback services or banking programs have better conditions for the most popular stores.
Stas, good afternoon!
That's right. Payments for referrals who registered in the service more than a year ago will be terminated according to the terms of the Client Agreement. For a long time, we did not implement this restriction.
You can still benefit from bringing your loved ones. You will receive 15% of their cashback for a whole year :)
There are indeed many cashback services and banking programs. Each has its own characteristics, so we cannot comment on their terms.
Sincerely,
LetyShops team
This is the third purchase on the book site that does not award bonuses. I have to write a request each time, attach screenshots. And if they sorted it out quickly twice, then the third time they said to wait 4-5 weeks. For comparison, I bought it through another service in the same store and the cash came right away...
Ruslana, good afternoon!
We understand that creating a request to the customer service takes time, but this is the only way we can understand situations and help users.
We have contacted our partners regarding your order to find out the reason for the non-accrual of cashback. Since we do not cooperate directly with the store, but through an affiliate program, consideration of applications takes time. Unfortunately, we cannot speed up the process. The manager will contact you as soon as a response is received. We are waiting together :)
Sincerely,
LetyShops team
Very disappointed... For a large purchase at El Corte Inglés, there's no cashback worth it... Good words, and more words. They offered me a €2 voucher, which is great, but my cashback was over €12. I've been reading reviews from other users with the same problem, and they say it's because the store doesn't notify them about the order. If that's true, if you have problems with El Corte Inglés, don't advertise their cashback!
Good afternoon.
We understand your dissatisfaction. We are too, because if the purchase isn't automatically displayed in your personal account, the partners don't give us the reward from which the refund is generated.
We sincerely believe the advisor's recommendations will help you make future purchases and that this situation won't happen again. If you have any questions, you can always contact our customer service team.
Sincerely,
LetyShops team