At the end of March, I withdrew an amount less than 50 rubles to my phone. Today I discovered that the limit has become 500 rubles, without warning. Cashback is counted once out of 6 orders, or even less often. Under these conditions, I will have to save 500 rubles for 2-3 years. The disadvantages have finally outweighed the few advantages. I am leaving for another cashback service, I will not feed these ... anymore. When will you restore the withdrawal of 1 ruble??? Will I have to hunt for this promo code for a withdrawal of 1 ruble again???
Good afternoon
At the moment, cashback withdrawal is carried out from 500 rubles. Current information can be checked in your personal account, section "Withdrawal of funds". It is a pity that cashback for some orders was not displayed. You can always create a request to the customer service to sort out the issue.
We hope that in the future there will be no difficulties and you will still be able to appreciate the benefits of shopping with us.
Sincerely,
LetyShops team
On February 2nd I bought a smartphone from M.Video. I did everything as described in the rules for this store, but still no cashback. More than 65 days have passed. The service is really going downhill. For each order you have to ask and almost beg for cashback. I do not recommend it to beginners!
Hello!
Andrey, we understand your emotions.
The waiting time for cashback for purchases in M.Video to be displayed is quite long, but the store needs this time to process the information and transfer it to us.
We have contacted our partners to find out why your purchase has not appeared in the service. The manager is monitoring the issue and will definitely contact you in a request. We are waiting together :)
Sincerely,
LetyShops team
I agree with the negative reviews, the company has sunk below the baseboard, they deliberately lose cashback on large orders, everything almost always works on small ones, I advise everyone to get lost, it is useless to write to tech support, do not believe what the managers write here. Rotten company!!!
Hello, Alexey!
Cashback is displayed automatically as soon as we receive information about the order. The fixing mechanism is not related to the purchase price.
There are several factors that can influence the accrual of cashback. It may not appear in your personal account if:
- third-party promo codes were used;
- ad blockers were enabled;
- other rules for making purchases have been violated.
Sincerely,
LetyShops team
Naive fool. I've always heard about this service. And then I made an order on Ali for $2,500 and they promised to credit it by April 1, 2020. The order was made on February 1. Firstly, why two months, secondly, they still didn't credit it. Before April 1, I started writing to the support service, why they don't credit it, to which they answered me with blanks (well, as I understand it, they don't give a damn about everyone here and don't credit anyone) as a result, they didn't credit me anything first and the support service doesn't answer anything. I don't recommend this rotten company.
Hello!
Each store has its own deadlines for data transfer. This was written on the transition page. Yes, the information about the purchase should have arrived before 01.04., but unfortunately this has not happened yet.
We understand that the situation is unpleasant, but we have to ask you to wait a little longer. The manager is keeping the issue under control.
Sincerely,
LetyShops team
LetyShops has not gone bad, but has really screwed up. For 3 orders worth over 15 thousand rubles, they didn't give me cashback, I wrote to the support service. THEY THREW A HANDOUT OF THE LORD'S SHOULDER OF 75 RUBLES. WELL DONE......
Good afternoon
It's a pity that this opinion has been formed.
The purchase was not automatically displayed in the service's personal account. Unfortunately, we did not receive anything from the partners. We wanted to support at least with a small bonus from the company.
Sincerely,
LetyShops team
Well, the time has come, LetyShops has deflated! The extension constantly crashes, orders are not counted. In general, I don't see the point in being here anymore. There are no complaints about the customer service, all the employees are very competent, respectful, never rude and respond quickly. But here's the paperwork that you do if the cash is not received, you make a mountain of screenshots, spend time to get it back... but alas, from 30 thousand rubles you only get 250 rubles as a consolation prize. In general, the game is not worth the candle. If you fix this service - call me, we will cooperate again, but for now ... I'm leaving!!!
Hello!
We understand that you are disappointed. Situations of losing cashback are also unpleasant for us, because we do not receive anything from partners for such orders.
For 2 years we have tried not to let you down. Unfortunately, we cannot compensate the entire amount from the company's funds in this situation.
We hope that you will come back to us again, and the manager's advice will help you with future purchases.
Sincerely,
LetyShops team
This is not the first time I make purchases from small to large and always at the same time and the most interesting thing is that cashback for small purchases comes immediately, for large ones it does not, They have been working very badly lately. And the writing to get my cashback is annoying. Today they wrote that it will not be reimbursed. So draw your own conclusions. And always formal replies, isn't it better to just work as before? I will change the service, I am not happy with the work
Good afternoon
Natalia, we understand that you are upset. The purchase price cannot affect the accrual. This is technically impossible. We are sure that over 4 years of cooperation you have been able to see that our service is as loyal as possible. Yes, for the lost cashback on orders from March 30, we cannot credit the bonus to your balance.
We strive to ensure that all purchases by our users are successful. We provide the process from the technical side, negotiate with partners about promotions, and set up the work of the customer service. We are always ready to receive all comments and suggestions in requests.
Sincerely,
LetyShops team
Again, during the "10 Years of AliExpress" sale, I didn't get any cashback for many orders, both expensive and cheap, although I followed the instructions. The same thing happened during the 11.11 sale. Although, even without sales, cashback is not always credited. On the last day of the sale, I tried ordering from competitors. Everything works fine. It's strange to see how one of the best services in the past has deteriorated. The customer service has one answer - the partners did not pass on the information. Why do we need such partners then? Why does everything work for others? I'm leaving.
Good afternoon
Herman, all cashback services work on the same principle. If an affiliate link is recorded during the transition or activation of cashback, the store sends us the purchase data. To successfully record the information, it is important to follow the recommendations that we have prepared for users and the store rules. They are on the page when you transition.
Sincerely,
LetyShops team
The worst app of all similar ones, not a single hashback from more than 20 purchases in a premium account went through, do not fall for this crap and do not waste your time and money!!!!
Good afternoon
Sorry that you had such an impression. We contacted you in an appeal to understand the situation in detail and help. Unfortunately, we did not receive a response.
Sincerely,
LetyShops team
You are right! We need to change the unsubscribes somehow. I suggest this option: Here are some recommendations that will help you successfully receive cashback on future purchases through the Letyshops service: - Purchase a separate computer for making purchases through our service; - Install a browser different from the one that is already in the system; - Disable antivirus, ad blockers and other spam; - After installing our extension and registering, paint over the keys not used for purchasing with a black marker so as not to accidentally press them; - Turn off all nearby electrical appliances during the order and refresh the page at least three times; - If after clicking on our site the browser says: "page not found" then it does not exist!; - If you still naively believe that the page exists, reinstall everything including the operating system and try again; - Contact the seller and find out what amount of cashback he is ready to credit to you, including our share; - Since the green indicator of cashback activation does not guarantee its actual activation, record the time of each purchase in advance and take screenshots to send to us; - If the cashback still hasn't arrived, try turning off the lights when ordering. Happy shopping
Hello!
Funny options, but not for shopping with LetyShops :) Everything is much simpler with us. Yes, there are general recommendations that we give to users in the appeal. All so that your shopping with cashback is profitable.
Sincerely,
LetyShops team
Yes, the service is falling lower and lower. The support team responds to requests with standard replies. The situation is this - out of three orders made on the same day, the cashback came only for one. All three orders were made in the same way under equal conditions, from the same browser, in three sessions. That is, 1 out of 3 is clearly a crookedly working functionality of LetisShops. And what do they write to me in response to the complaint? They advise me to read the order rules! This is despite the fact that I have been ordering through their website for several years and am perfectly familiar with the rules
Good afternoon
Cashback is displayed in your personal account automatically if partners transfer the reward. Unfortunately, we received a commission only for one order. In the appeal, the manager gave general recommendations that help when placing orders, they did not want to offend you in any way.
We hope that this situation will not repeat itself in the future.
Sincerely,
LetyShops team