The service has become complete crap, I made 8 purchases, the last time there is no cashback, only 5 rubles came for one product, I have to write to support again, deal with all this crap, isn't it easier to delete, there are many services now that work adequately, spend 10,000 rubles and not receive cashback, a scam, my advice to others is not to use it, a complete scam, if you don't notice, then the cashback will not come
Evgeniy, good afternoon!
We are sorry that you have such an opinion about the service.
If questions arise with cashback, we are always ready to help users. Yes, we understand that contacting the customer service takes up personal time, but this way we can figure out the reasons for non-accrual. The manager will contact you in the request and will definitely help.
Sincerely,
LetyShops team
When buying over $10, the cashback is not recorded, technical support is rubbing my brains, the cashback has not been recorded on two purchases. Do not use this service if you want to receive your cashback.
Good afternoon
The purchase amount does not affect the recording of information in the service. User orders are received in the system subject to the rules for making purchases and the terms of the store . The manager will contact you in the request and help you with your question.
Sincerely,
LetyShops team
They've gone downhill in a terrible way. They stopped cooperating with Ebay, Rozetka too, Prom.ua too. The transition must be from your website, and what the hell is your browser add-on for then? In short, you're total "dregs". Having looked at the number of negative reviews, I'm not surprised at all.
Hello, Alexander!
We are actively working on improving our service and creating new products that will make your shopping easier and more useful.
The transition from our site is relevant only if the plugin does not work on the partner site. All conditions are available on the page of the store you have chosen.
Cooperation with Rozetka, eBay, Prom.ua is temporarily suspended. Follow our news.
Sincerely,
LetyShops team
Terrible, I follow all the steps, I even wait to make a bigger purchase and when I complain because I'm not receiving the cashback it turns out there was an error... "close tabs, remove extensions (what I'm going to remove is yours), and a long etc. which they don't explain. In the end I'm left without cashback and you without a user. Bye!
Good afternoon.
We are sorry you made that decision.
We're also interested in having the cashback credited to your account. But to do so, it's important to follow the recommendations , as well as the rules displayed on the page when you log in to the store. We hope you'll stay with us.
Sincerely,
LetyShops team
I read the negative reviews left about this site and was very surprised by them. I have been for more than 4 years. Cashback accruals were regular. Even during the 11.11 sale, the cashback was missed by the seller, LetyShops made its own accrual to my request, without problems! And the withdrawal of funds took only 7 minutes. It really works! Thank you for your conscientious attitude towards your customers!
This is complete crap and deception, I ordered 6 orders from AliExpress, cashback was displayed for two of them, but not for the other four orders, I contacted support, they were solving something for a long time, as a result, they credited me with 40 rubles, it's funny and shameful, I spent 2000 rubles and they didn't credit me with 40 rubles. The Letyshops service is the scam, since when ordering, cashback was activated through the Letyshops website, and before paying, I checked if cashback was activated, and on the order page it was clearly written that I can get cashback for these goods, this is their vaunted browser extension. I also did everything according to their rules in the browser except for the Letyshops extension, nothing is installed and nothing could interfere with the display of cashback. I would have understood that it was some kind of glitch, but this happens all the time, I don’t regret at all that I changed this service to another, there are no such problems with another one, even though the cashback rate itself is not that big, but there are no problems with the accrual of cashback.
Good afternoon
We understand your emotions. The service receives a commission from partners only if the cashback is displayed automatically in the personal account. In such situations, we try to help users. Unfortunately, this did not happen for your orders, so we have added a small bonus from the company to support you.
There are several factors that can influence the loss of cashback, including:
- operation of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of store terms and conditions.
We hope that the manager's advice will help you with future purchases, and you will continue to cooperate with us.
Sincerely,
LetyShops team
I have been using this service for 4 years, received Gold status, sometimes there were problems with crediting, but the support service solved everything promptly and without unnecessary questions, which made me, as a user, very happy! Now any failure/error in crediting and store confirmation is the user's fault! The so-called LetyShops customer service now has one answer: "You're a fool and you clicked the wrong button", they start to turn on the same old story about banners, links, extensions, clicked the wrong button and pressed the wrong button, etc., etc.! Only it turns out that you make a purchase through their service for 80,000 rubles - there is a failure and you did everything wrong! Then you make a purchase for 2,000 rubles - eureka, there is no failure and you are great, you did everything right! Here is your 30 ruble cashback. Interesting? Don't you find it strange? In general, I am disappointed in this service, they have gone downhill and at the moment it is better to use banking solutions (cards) with cashback than to sit on LetyShops and buy every time at random! Pray and believe that a failure will occur or not! Will they want to credit you with cashback or not! With this approach and the way you resolved my last appeal, GOODBYE!
Good afternoon, Mikhail!
The cost of the product does not affect the fixation of the bonus. In your account there is cashback for orders of various amounts, which only confirms our words. We try to meet halfway and often credit the reward from the company's funds. But we cannot always do this, because if the order is not displayed, it means we have not received our commission.
The situation with the loss of cashback is also unpleasant for us. To figure out why this happened, we contacted partners. We received a response that the order belongs to another source. The manager described the details in the appeal.
We value our cooperation and will be glad to continue it.
Sincerely,
LetyShops team
I do not recommend cooperating with Letyshops, because they unilaterally change the terms of accrual of cashback without the knowledge of the client after confirmation of the transaction. My request: #1922625 More specifically: On 12/24 I applied for cashback through Rentalcars. Waiting time: 90 days. Well, I thought, ok. I'm waiting. I wrote to support, saying, is it possible to somehow reduce the waiting period, I provided receipts, reservation number. Support says, wait 90 days. On March 6 I write to them again, so that the cashback is credited on time. They write that they will credit it on 03/23. Crediting did not happen, I contact support again, and they write to me, saying, wait some more, because the processing time is already 150 days. That is, they unilaterally added another 60 days on top of the waiting time, total waiting time: 5 months and it is not a fact that I will receive this cashback. I no longer recommend cooperating with LetyShops and I am leaving their "service" myself.
Good afternoon
The crediting time depends on the time it takes for partners to send us the information. Sometimes they can change. We understand that you expected the cashback to be confirmed earlier, we also expected to receive the reward before 23.03.
As soon as we learned that partners needed more time to check and send data, we immediately published the correct deadlines on the service page.
Sincerely,
LetyShops team
Didn't expect it, but it really works. Withdrew money to the card within 30 minutes.
Every time the support staff hit rock bottom, everything seemed to be solved with difficulty, but now an inadequate employee can't solve the issue. I don't recommend it. Although I've been using this service for 4 years.
Good afternoon
We are grateful that you have been shopping with us for 4 years. We are sure that you are well acquainted with all the recommendations of the service, as well as the features of cashback crediting.
We checked the personal account information. There were no transitions to the store for the dates specified in the request. In this case, we do not receive a commission from partners. You can view your transitions in the "Orders and Finances" section.
Sincerely,
LetyShops team
your appetite is really good, there was no more than 2.5% from Ali. During all this time I didn't even collect enough to withdraw funds, well, let it be left to you as the most needy, I'm going to competitors
Good afternoon
Sasha, cashback rates are set based on agreements with partners. We are interested in users benefiting from online shopping and submitting withdrawal requests. We recommend paying attention to the " Bring a friend " and " Cashback without purchases " programs. They will help you save money faster.
Sincerely,
LetyShops team
Important: payments for referrals are accrued for 1 year Goodbye letyshops Not a single project has this.!!! What an appetite you have. I'm going to the competitors.
Good afternoon
Yes, cashback for orders from referrals who have been with us for more than a year is not credited. These are the terms of the service. For a long time, we did not implement this restriction so that users would receive more, but we cannot always do this.
Please note that you can benefit from LetyShops even without making purchases . You can still refer friends and receive cashback for their orders all year long.
Sincerely,
LetyShops team