Reviews about Letyshops in Australia
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Reviews by registered users 35000
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The service has become a complete ***M!!!!! You have to beg for the accrual. Cashback is accrued every other time. The situation is similar with payments. I reached the gold status. It's time to move on to a more solid service.
Good afternoon
Andrey, we are sorry that you were disappointed with the service.
Cashback is credited automatically. If the store receives information that the user has switched from LetyShops before placing an order, it transfers the purchase data to us. We see that you are making purchases on AliExpress. At the moment, partners do not pay commission for all products. You can check this through the checker, which is available on the page when you switch . There are also cashback waiting periods. As soon as the verification occurs, the cashback status will change to "Credited".
We hope to continue our cooperation.
Sincerely,
LetyShops team
YOUR LETISHOP IS A COMPLETE SCAM!!!! I ORDERED FROM ALIEXPRESS AND NOTHING WAS CREDITED EVEN THOUGH I LOGGED IN FROM THE EXTENSION... THEY GAVE ME 12P BONUSES FOR FIXING - LAUGHTER!!! SHAME ON YOU!!
Good afternoon
Gennady, we have reviewed the situation. Cashback for your order did not appear automatically, since there was no activation of the extension/transition to the store's website. Information can be checked in the "Orders and Finances", "My transitions" section. The transition is the main condition for accrual of cashback. This is the only way partners record that you came from us, and then transfer the commission to us.
Sincerely,
LetyShops team
I like everything! It would only be more convenient for me if they returned the extension for the Safari browser; it was there before and everything was fine, where did it go?? There is also a not very adequate complaint about the long wait for the cashback to be credited to your account, of course I understand that this is a forced measure, but still! LatyShops, thank you for being there! ✌️
Good afternoon
Sasha, thank you for shopping with LetyShops.
We can't provide our extension in Safari yet. You can install the plugin in Chrome browser.
We understand that you want to see the credited cashback as quickly as possible :) Time is needed to process and transfer the data.
Sincerely,
LetyShops team
I won a power bank, winning ticket #76032. I still haven't received my winnings... At first they said that some partner should send it to me (what kind of partner if this is your contest?). Then they sent me a supposed tracking number and said that they ordered a power bank for me on AliExpress. Almost a month has passed and today the status of this tracking number is "probably the parcel has not been sent yet". In general, people, LetyShops contests are a simple scam. If you win something, there is absolutely no guarantee that you will receive it.
Good afternoon
We apologize for the wait.
Believe me, the service values its reputation and is interested in all prizes being delivered to the winners on time and making them happy. Prizes are ordered directly to the user's address to reduce the waiting time for delivery of the goods. Due to the situation in China, the shipment was slightly delayed.
We are waiting with you. Manager Maria, who is dealing with this issue, keeps the situation under control.
Sincerely,
LetyShops team
I made about 10 purchases, 6 of which were from AliExpress (recognized immediately without a problem) but not from other sites - booking, e-zebra, Grupon. I 'asked' for my returns with the service, for which I am grateful, but I have the impression that the application only works for AliExpress, because a friend has the same thing, it did not recognize her returns from other stores. Yes, I know what the rules are and with each subsequent order I read the rules of cashback in the given stores, I entered directly through the application and closed the rest of the pages before doing so. It does nothing.
Good morning!
We are also interested in the cacheback appearing automatically and that you are satisfied with the service. We see that the cashback issue has been resolved. Thank you for your responsibility when shopping and for following the store's terms and conditions. We hope that there will be no more such situations.
Regards,
LetyShops Team
I left a negative review here a little earlier because I didn't know that I had 2 accounts. I saw the first, then the second. Somehow it was done incorrectly. But. The team figured it out, merged both accounts. Now everything is in order. I registered about 5 years ago. I withdrew funds several times. Everything works fine. The main thing is not to forget to go to the store through them.
Good afternoon
Igor, you were able to register another account because you specified a different email address.
We are always in touch and ready to help :)
Sincerely,
LetyShops team
The most top site, I love even watching you on YouTube, my friend. You're awesome, keep going ))
A complete scam. For large purchases (in my case, a purchase of over €1,000 at El Corte Inglés), they only delay and offer absurd wait times to tire the customer out so they finally give up. The only thing they can say is: "Unfortunately, if you receive the cashback, we don't receive a portion of the membership either." They repeat this over and over again for weeks, until they finally say they won't give you the cashback. It's not at all advisable to buy through Letyshop to get a few euros off your purchases. They do give you cashback for your first purchases, so you'll trust them, and when you make a larger purchase, they wash their hands of it.
Good morning.
We are sorry you had such a bad opinion about our service.
We don't work directly with all stores, but rather through our special affiliate program. We apologize for the long wait. We have contacted you with a request to find out the reason for the loss of the refund, as the store hasn't provided us with any information about your order. Unfortunately, we haven't received a response from the store, and this means that, since we at Letyshops haven't received our commission, it won't be possible to credit the cashback. We have already issued some credits using company funds in the past. Unfortunately, we can't do this continuously. We sincerely hope our agent's recommendations will help with future purchases.
Sincerely,
LetyShops team
I have been working with the service since 2016, reached Lety-Gold, but this year I will leave here completely to competitors (partially thanks to the support employee who is talking to me at the moment). The service has only gotten worse over the years! Disgusting user support, they answer once a day, closer to the evening, as if after the main work they write ... no "care" for the user. To find out the fate of the lost cashback, they ask to wait from "6 weeks", because they apparently will go on foot like Lomonosov to their partners to bow. Conclusion: either this office does not respect me, or its partners do not respect this office. The result - we go to competitors, replicating this review everywhere.
Good afternoon
Ilya, we appreciate that you have been making purchases with LetyShops for 4 years now. We are sure that the service has brought not only negative emotions.
We care about our users and try to reduce the waiting time for a response to your request. Sorry for the wait.
We have not received any information on your order. We have contacted our partners to find out the reasons for the loss. All requests are processed in the order of the queue through a special program. Upon receipt of a response, the manager will immediately contact you in the request.
Sincerely,
LetyShops team
The withdrawal limit is annoying, the percentage is lower than competitors. I didn't like it
Good afternoon
There really is a withdrawal limit in our service, since we take on the transfer commission ourselves.
With the help of a Premium account, loyalty program statuses and increased interest promotions that we often hold, you will be able to collect the amount for withdrawal faster.
If the conditions change, we will definitely notify users.
Sincerely,
LetyShops team