Purchases at SHEIN with cashback in your country
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1053)
Therefore, we publish only our customers' reviews.
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Pesimo, it is the last time I buy just to not lose my SHEIN points, because in the last transition they told me that the cashback was already lost, I even attached screenshots of the transition on the same day and nothing; I hope they don't do the same to me again in the last purchase I made today.
Hello Ana.
Do not worry please. We have sent a request to our partners to resolve your issue. This process can take 8 weeks, but we expect it to take less time.
As soon as we get the response from the store, our manager will notify you in your query # 2345070.
Sincerely,
LetyShops team
I love this store. Everything is always of high quality and comes pretty quickly. And also I usually have problems with the selection of the size of clothes in ordinary stores, and hence, when I order, everything is perfect.
I used this app to get the cashback because I was already confident that the refund was being registered but this time they have lost it and they only gave me the solution to wait three months to see if the shein store solves it.
Hello,
Don't worry, please, we never leave users without a solution and answer.
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process.
As soon as we receive the reply, we will let you know. Follow the status of your request, please.
Sincerely,
LetyShops team
I made my first purchase with Lety Shops and I liked it, I just need the cash back accreditation but in general I am very excited.
Hello,
We have already created a query in your personal account to help you with all your questions.
Thank you for choosing us and enjoy your shopping! ❤
Sincerely,
LetyShops team
I recovered 10 euros of cashback from a shein order. Super happy.
Make a purchase in Shein through this website and so far nothing has been reflected to me, 5 days have passed and nothing. I really recommend the web, I was disappointed, I had good expectations, better buy a gift card
Hi Issa.
Thank you for creating your request, for the lost cashback. We will do our best to find the refund. The process has already started. The status can be tracked in the "Orders and finances" section.
If you have any questions, do not hesitate to contact us through the Help section of your account.
We regret that this situation has happened. With all our heart, we hope that you finally end up enjoying yourself with us, and don't be disappointed any more.
Sincerely,
LetyShops team
On 02/15/2021 but the cashback did not appear the next day in my account .. I'm sorry because I found the SHEIN site with a high cashback. I asked for help, but from Latyshops I am told that they cannot find the order and so I have to wait at least three months from Shein for an answer .. stuff to mati
Hello!
We are very sorry that your cashback has been lost. The conditions for waiting for the cashback to be credited, as well as the response for lost cashbacks, are set by the shops. But you can do everything to avoid such situations, our rules for purchases with cashback and the conditions indicated on the pages of the shop. This will help you to successfully receive cashback on future purchases.
Cordially,
LetyShops team.
First purchase made and the credit of the cashback was not successful (order lost and it happened to me only on this e-commerce). The request has already started and the Letyshops team has been super helpful. I think I'll try to give it another try later.
Hello!
Thanks for sharing your experience with us!
Unfortunately, the attribution of cashback is a fairly delicate technical process and it is essential that the service is used in the correct way 100%. Follow carefully the conditions indicated on the shop page as well as our advice for purchases with cashback. And remember that if your cashback is lost, we will do our best to return it.
Cordially,
LetyShops team.
I made an order to Shein from your website and you have lost the cashback. I'm disappointed! Shein has a lot of problems with cashback.
Hello.
We regret that this situation has happened. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
Don't worry, we will look for your cashback in the system and if necessary, we will contact our partners to resolve your issue. Check the status of your request, please.
Sincerely,
LetyShops team
ALWAYS ALWAYS ALWAYS SATISFIED WITH THE PRODUCTS, THE OFFERS, THE QUALITY AND THOSE VERY FEW TIMES THAT I HAVE HAD A FEW TIMES IT WAS SOLVED AFTER THE APPROPRIATE CHECKS ABOUT THE TRUTH OF MY REPORTS (HOW RIGHT). SUPER HAPPY OF SHEIN
