Purchases at SHEIN with cashback in your country
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1053)
Therefore, we publish only our customers' reviews.
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I made a purchase from Shein using the Cashback, and it was not reflected, it has been 2 or 3 weeks, that they attended to me that detail and I have not received a response from my cashback ..
Hello.
Do not worry, we have already sent the request to our partners and we are waiting for the response. This process can take 8 weeks. As soon as we receive any response, our manager will notify you in query # 2388313;)
Sincerely,
LetyShops team
I have been using this app for some time to buy at SHEIN, I always have problems because my cashback is never credited and that I always do everything step by step so that it does not happen to me again, but despite that people always refund my money who advise you for the reimbursement by letyshops are super friendly.
Hi Yahaira.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We are happy to help you ❤
Sincerely,
LetyShops team
Great application but I have not received the cashback, and I plan to continue shopping with LetyShops
I have placed many orders and everything has been excellent. The only thing I don't like is that it always takes up to 3 months to credit the cashback and sometimes after 15 days it is already credited to me. It would be perfect if they fixed that since it is very annoying to wait so long :( I love the application and I have recommended it a lot, only that small detail is what causes me problems.
Hello, Citali.
Thank you very much for your comment ❤
We understand you very well, but the accreditation of the cashback depends on the partners. We would also like the cashback to be credited faster. While the refund is Pending in your account, we are also waiting for it with you.
Greetings and thanks for choosing us!
Sincerely,
LetyShops team
