Purchases at SHEIN with cashback in your country
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1054)
Therefore, we publish only our customers' reviews.
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I placed an order in February 2021 making sure I have cashback activated, so I wait and wait but no outstanding credits, then I submit the cashback refund request and weeks later Shein confirmed my request.
Greetings!
Thanks for your feedback!
We are very happy that we were able to recover the lost cashback. :) Sometimes stores by mistake do not send order information to us, but we try our best to solve them. If you have any additional questions, please feel free to write to our customer service .
Best regards,
LetyShops team
This app is incredibly good, sometimes it takes time for orders to be credited but it's so great when they credit you several at the same time, until now I have never been denied any of my orders: 3 is great
It took longer than other stores, like a month and a half, but it was finally registered. Also, between the cashback and the promotional codes, the order came out for a lot less so I'm happy
I do not know what happens with this store, but most of the time the cashback is not recorded no matter how careful you are. They should review the reason.
Hello.
Don't worry, we will do our best to find out the reason for the loss of your cashback. Follow the status of your requests, please. As soon as we receive any news about your cashback, we will notify you.
We recommend that you deactivate third-party extensions in your browser during your next purchases and do not forget the rules of purchases with cashback and the conditions of the store.
Sincerely,
LetyShops team
shein super store, but the collaboration with Letyshops leaves me with an unpleasant taste, it is a problem for them to recognize the purchases. when they are purchases from aliexpress it works immediately, but with shein .. that goes .. it hurts and my purchases are enough!
Hello.
We are sorry that you have faced such a situation.
Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. The loss of cashback can happen due to several factors: violation of the terms of the store or our service, prolonged payment (more than one hour), use of promotional codes. We also recommend disabling third-party extensions in your browser during your next purchases.
We see that you have already created a request, of the lost cashback. Track their status. As soon as we get any news about your cashback, we will notify you.
Sincerely,
LetyShops team
Good app and even better complemented with clothing stores, although it takes time to give the cashback
Hello,
Thanks for your comment ;)
The waiting time is the condition of each store, and that information is indicated on the page of each store that is among the members of LetyShops.
We would also like the cashback to be credited faster, but we have to wait for it with our users.
Sincerely,
LetyShops team
I'm tired of always having to send a report that they didn't give me the cashback. Also on one occasion the cashback was increased and if they give it to me they will not give it to me increased I'm sure. What a bummer
Hi Cinthya.
We are sorry that you have such a situation.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We see that you have the requests for the lost cashback in your personal account. Follow their status, please.
If you have any questions, do not hesitate to contact us through the Help section of your account.
Sincerely,
LetyShops team
good app. for my wife and daughter there are many things but for men they need to improve a lot since they have almost nothing.
Super good application, I love letyhops
The app is very good. It is true that some of the products leave a little to be desired ... But if they fit the description of the product. Then returns are very comfortable and easy to do. I like very much
