Cashbacks are credited here only for penny orders. In such orders they do not have any problems and cashbacks are credited, but if the order is large, do not expect cashback!!! Here they start having problems and they start blaming everyone except their greed and avarice. So think whether it is worth it to get on your nerves because of these pennies and feed the letyshops team with our money.
Hello, Yuri!
Thank you for your feedback. We understand how unpleasant it is when the cashback you were counting on does not appear in your personal account. In addition, such situations are doubly unpleasant for us, because we do not receive a reward for such orders and we are upset if our users have any difficulties with the accrual of cashback.
Often, cashback losses occur due to the use of additional discounts, third-party extensions that can rewrite affiliate links and take the reward for themselves, or violation of the store's terms.
Therefore, if situations arise with non-accrual of cashback, we always try to understand the reasons, analyze the situation in detail and give recommendations that would help to avoid its repetition.
Yuri, to understand the current situation in more detail and help, please leave a request from your personal account, in the "Help" section, and clarify information about the orders for which the cashback did not appear.
We hope for your assistance and will be waiting for your request.
Sincerely,
LetyShops team
Thank you! They helped me very quickly, literally the next day after I contacted the customer service, my problem was solved.
Thank you very much, the service is caring, namely Vitaly Semenenko and Roman Rokitsky from LetyShops did a great job, everyone should work like that, thank you very much. The cashback was not credited because Ali Express did not transfer information to LetyShops about my orders. But Vitaly and Roman quickly sorted it out, and the funds were credited to the account. Good luck to everyone.
I want to change my rating radically, the customer service worked perfectly after my message, the money was transferred the same day to the phone in Belarus, thank you! And everything is always credited to me without problems.
Bad service. You are scamming - after each purchase you receive a letter - It seems you forgot something - and not cashback. It seems you forgot something.
Hello, Andrey!
Thank you for your opinion about our work. Please excuse us if the newsletter caused you inconvenience. We wanted to remind you about the possibility of getting cashback when making purchases.
Based on the content of the review, we can assume that you made an order through our service, but the cashback did not appear.
Believe me, if cashback is lost, we are also very upset and understand you.
Most often, the reason for the loss of remuneration is a violation of the order processing algorithm, the use of third-party discounts, coupons. Unfortunately, in some cases, even third-party extensions and antivirus software functions can affect the recording of orders.
Our goal is to provide quality services and help clients in case of any difficulties.
Andrey, we ask you to trust us, we promise that we will do everything possible to resolve the issue. However, we need your help. Please contact us through a convenient way of communication for you and we will resolve this issue together.
We will wait for feedback.
Best wishes,
LetyShops team
you leave the card number and they know your details and can do anything, be careful, don't advertise your card anywhere
people are so naive they use it there are such psychologists sitting there you won't dream of them they make so much money on you and you... where is the freebie there is a hack
the scam is really just a business on you
Good afternoon, Alena!
Thanks for your comment.
We will try to answer all your comments point by point, and we hope that your opinion about the site’s work will change.
1. You probably know that the cost of any product also includes a part for promotion, that is, advertising. In the cashback model, instead of spending on advertising, stores pay us money for attracting users. We give some of this money to users, and keep some for ourselves. This is cashback.
2. All our clients' data is protected and we do not use your card data for any purpose under any circumstances. More details about the privacy policy are written in this article: https://letyshops.com/confidential . If you are worried about your card data, you can withdraw the accumulated cashback in any other way.
If you have any questions or suggestions regarding our service, please write to us.
Sincerely,
LetyShops team
Damn, I'm tired of writing to the customer service after every purchase, I withdrew funds from the balance and say goodbye to letihops, because they have too many problems with cash accrual: if you don't write to the service, you won't get it! Now this has become the norm at letihops. So goodbye.
Hello!
Thank you for your feedback. Dmitry, we are very sorry that our service did not meet your expectations. We will definitely figure out the reasons for the non-accrual of cashback and help resolve this situation. However, we cannot cope without your help. From your personal account, the customer service manager requested some information from you. Please respond to the request.
You have the right to choose a service that suits your personal requirements.
But we will always wait for you and are ready to help. Have a nice day!
Sincerely,
LetyShops team
Very good service! Withdrew 500 rubles to the card without any problems. Once a question arose, friendly employees answered promptly. Also very pleased with numerous promotions and draws. I am happy!
I have been using it for about a year. In total, I withdrew about 7 thousand rubles per year, making an average of 3-4 purchases per month. There have never been any problems with accumulating and withdrawing money, I withdraw to a card. If problems arise, the support service always answers questions quickly and informatively.
There is no withdrawal of money to a card in Belarus.
Hello, Ekaterina!
Thank you for your feedback. Indeed, it is currently not possible to withdraw funds to a Belarus card.
You can withdraw funds to a mobile phone number or using Webmoney and Yandex.Money e-wallets. Please note that withdrawals to a mobile phone account will be made in the currency of your mobile operator, and to e-wallets - in the Russian ruble.
If you have any questions, please write. We will be happy to answer.
Have a nice day!
Sincerely,
LetyShops team
Great service and wonderful consultants in the care service. It is clear how the service cares about each user. Now I buy only from Leti)
It's all a terrible lie. I ordered a product on Aliexpress worth more than 19 thousand rubles. The cashback should have appeared in the amount of 748 rubles. Nothing was credited. I asked for an explanation twice. Silence... No one even bothered to answer anything.
Hello!
Thank you for your feedback.
According to our data, you left 2 requests to our customer service, in which you were provided with a response. At the moment, the customer service manager Elena is waiting for your response to the request. You can find requests in the "Help" section of your personal account, in the "My requests" tab.
Don't worry, your question will never remain unresolved.
We will be waiting for your response to the appeal. Have a nice day!
Sincerely,
LetyShops team