Reviews about Letyshops in Norway
-
Reviews by registered users 35001
-
Facebook reviews
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I made an order for $3.09 and the cashback was never credited. A month ago I made an order for $5 something and the cashback was never credited either, I wrote that they promised that it would come, but it never happened. They decided that I made the order incorrectly, although I always do the same. And when I make an order for pennies, the cashback is credited lightning fast, but only for a small amount. Too bad :(((((
Hello!
Thank you for your feedback. Irina, we want to assure you that the cost of the purchase does not in any way affect the process of fixing orders in our system. The main requirements for accrual of cashback is the transition from our site in compliance with the rules for purchases with cashback, as well as the conditions that are published on the store page.
Unfortunately, we, like you, do not receive compensation for orders that do not appear automatically.
According to the data from your personal account, the Customer Care managers have already contacted you and are resolving the issue of lost cashback.
We sincerely hope that in the future there will be no difficulties in calculating cashback.
If you have any questions, please feel free to write. Have a nice day!
Sincerely,
LetyShops team
After activating the code to increase cashback on the Aliexpress website, LetyShops simply does not let me into the Aliexpress website with increased cashback.
Good afternoon
Thank you for your comment. Lety code activation does not affect the transition to the store in any way. Most likely, third-party extensions are installed in your browser that block the correct operation of our service. Try disabling all third-party extensions and go to the store again.
Additionally, we have contacted you via email: help@letyshops.com. Please reply to the email so that we can help you as soon as possible.
Sincerely,
LetyShops team
People. Those who write that the cashback was not credited. If you read everything, you would know that not every seller on Ali participates in cashback or whatever they call it? It doesn't matter. And not every product gives cashback, but most of them. It has always been like that. It depends on the seller, whether he participates in their service, whether people will get cashback or not. But most of them are in cashback. So don't judge too harshly.
Hello!
Thanks for your feedback. Evgeniy, cashback in the AliExpress store is not accrued for:
- delivery services; - purchase of gift certificates, coupons, discounts on payment;
- top up your mobile account in the Aliexpress application;
- if you are not logged in (not logged into your Aliexpress account) before placing your order;
- and also if the seller adjusted the price after adding the product to the cart.
Cashback is successfully accrued for all other products. However, to receive cashback, you must adhere to the conditions published on the store page, as well as the rules for making purchases with cashback.
If you have any questions, please contact us. Have a nice day!
Sincerely,
LetyShops team
Today I withdrew money for the first time. I'm shocked. I received it the very next day. And it's not a joke. Real people. I used other services before, but they fooled me, and here you go the next day. I'm happy. And the cashback comes quickly and there are no interruptions. I will always use it.
Guys, don't fall for this scam. They come up with some incomprehensible schemes for calculating cashback, in order for you to receive cashback when buying through Tmoll on AliExpress, you must definitely follow a special link, and if you just activate cashback through an extension in the browser. In short, they are real scammers. Better go and register on Backley.ru. Everything is transparent and simple to understand there, you don't need to make any personal moves. And I will send all the correspondence with their manager to the guys from Backley, let them laugh.
Good evening. Tell me please, is cashback accrued for purchases in the Tmall section on Aliexpress?
18:53 Hello! Yes, of course! To get cashback in TMOLL you need to follow the special link from the store page, here is a screenshot: joxi.ru/eAOdN7jH4bNJMr
And the cashback is displayed in your personal account for 10 days from this section.
18:54 So if you just activate the extension on the product page, it won’t be credited?
18:55 Unfortunately, no.
18:56 Excellent 18:56 Purchases with cashback in this section have special conditions for fixing.
18:57 It's convenient when it's not specified anywhere
18:57 I'm sorry that the information at letyshops.com/shops/aliexpress was not noticed by you.
18:58 Why should I follow this link if I have downloaded the browser extension?
19:00 Our extension also reminds you to follow a special link, please see the screenshot: joxi.ru/KAgqX83IgqeZWm
19:01 Unnamed.png
19:22 Where does it say here that you need to follow the link? It says just activate and that's it. Now I specifically went in again and tried. It says activate cashback, and then it immediately says that cashback is activated. Well, don't you want to answer anything else?
Good afternoon
Dmitry, we are grateful to you for your feedback. Indeed, in order for the cashback for an order from the TMALL section to be successfully credited to the balance, you need to follow the special link, which is posted on the store page: joxi.ru/eAOdN7jH4bNJMr.
You can also find the cashback activation link in the extension by clicking on its icon: joxi.ru/KAgqX83IgqeZWm
We really wanted to give our users the opportunity to make purchases in this section of their favorite store with cashback as soon as possible. At the moment, together with our partners, we have found exactly this solution for activating cashback.
Our goal is to make our users' purchases as convenient and useful as possible. Therefore, the whole team works daily on product development. We hope to find a more convenient solution for activating cashback for the TMALL section.
Thank you for your feedback.
We respect the opinion of each user and it is, of course, your right which service to use.
We sincerely hope that you will remain in our Lety family, and we will be able to please you more than once with new products (such as a mobile application, price monitoring, promotions), which will make your shopping even more convenient, useful and bring a lot of positive emotions.
Best wishes,
LetyShops team
I agree with the previous commentators who gave it one star. Unfortunately, this service has not credited me with a single ruble of cashback from a purchase I made a month ago. It is still "awaiting crediting". It is a shame, because it is such an advertised service.
Good afternoon
Thank you for your feedback. Dmitry, we understand you, but the store needs some time to check the information and make sure that the order will not be returned. You can see the maximum date for crediting cashback for each order by hovering the mouse cursor over the "?" sign next to the order status.
Since you have made a purchase in the Aliexpress store, we advise you to confirm receipt of the goods in your personal account of the store after receiving the parcel, this can significantly speed up the process of calculating the reward for the order.
If you have any questions about the service, please write to us, we are always happy to help.
Sincerely,
LetyShops team
I LOOK AT THE REVIEWS THAT I'M NOT THE ONLY ONE WHO'S BEEN SCAMMED. AND THEY BLAME IT ALL ON THE EXTENSIONS. BUT WITH A SMALL ORDER AMOUNT, THE EXTENSIONS DO NOT AFFECT THE CACHE. WITH LARGE AMOUNTS, ALL THE EXTENSIONS COME TO LIFE AT ONCE AND IT BEGINS... I READ THE ORDER TERMS. SO THIS IS SOMETHING WITHOUT ANYTHING. I UNDERSTAND THAT YOU NEED TO BUY A SEPARATE LAPTOP. INSTALL A BROWSER AND ONE EXTENSION!!!!! AND USE IT ONLY FOR SHOPPING!!!! A STEP LEFT OR RIGHT IS Crap, NOT A CACHE. ORDERED - CLOSE THE LAPTOP AND WAIT FOR THE NEXT PURCHASE. NOTHING ORIGINAL TO SAY... IN JANUARY 2018 I MADE PURCHASES WORTH 890 BUCKS. THE RESULT IS DESCRIBED ABOVE. IS IT REALLY POSSIBLE FOR A COMPANY LIKE THIS TO PROTECT ITS CUSTOMERS???? OR ARE THEY WAITING UNTIL THE CACHES GO TO OTHER PLACES... IT'S NOT CLEAR...
The "supposedly" loyalty program is the worst thing. What will this 0.3 percent give me???? Here is a clipping from the site - Having reached the "LetyBronze" status, you will already receive 3.3% cashback (3 + 10% = 3.3%). WHY MISTAKING PEOPLE'S HEADS WITH 3+30 WHAT IS THIS??? YOU CAN'T JUST WRITE 3+0.3 I AM NOT A FOOL AND I KNOW HOW IT IS CALCULATED. BUT WHY LURE PEOPLE WITH THIS ADVERTISING MOVEMENT OF 30%??? EXPLAIN...
Hello, Alexey!
Thank you for your feedback. We share your emotions, but unfortunately, if the rules for purchases with cashback are not followed, we really do not guarantee the accrual of funds. We wrote these rules based on the tests that we conducted and we are confident that if the correct algorithm is followed, the cashback will be accrued.
We would like to tell you about the principle of operation of the cashback service. The fact is that cashback is one of the forms of advertising that works on the CPA model. That is, the store provides a reward for the completed order of the user brought by the (cashback) service. Part of this reward is then returned to the user - this is called cashback.
We ask you to disable third-party extensions (especially those that block ads) only on our website and partner websites (this is the politically correct name of the stores that are presented in the cashback service catalog). We do not ask you to disable blockers completely on all websites or on a permanent basis. You can turn them back on after you make a transition and place an order.
Why we ask to disable ad blockers, as well as some third-party extensions: during the process of activating cashback, the store is sent information by which the store determines that the product was selected and purchased after using our service. Ad blockers and some extensions block the transfer of this information and the store does not receive information by which it determines that the product/service was purchased after using our service. This leads to the fact that the store does not transfer the reward for the order to our service and, as a result, the cashback is lost (since there is simply nothing to accrue it from).
Regarding your question about the loyalty program. Alexey, the fact is that we cooperate with a large number of stores/services and each of our partners provides different cashback rates. Some are a percentage of purchases, some are a fixed amount in currency, in some stores the reward amount depends on the product categories or the user's status. We decided that it would be more correct to indicate that the cashback rate will increase by 10%, 20%, etc., instead of 3% + 0.3%, 0.28% + 0.364%, 141 rubles + 42.3 rubles, etc. The increase in the rate by 0.3% is relevant only in relation to the Aliexpress store, as well as to stores in which the cashback rate is also 3%. Since it is not possible to set a fixed increase for all stores at the same time, the most illustrative explanation for increasing the cashback percentage is to increase the rate by a certain percentage of it.
According to your personal account, your question was successfully resolved in the request a few days ago. If you have any questions or suggestions, you can always contact us. We will be happy to answer.
All the best to you!
Sincerely,
LetyShops team
I completely agree with the previous reviews!!! I order from Ali very often. If it's for pennies, cashback is instant. As for the goods over 1000 rubles, there are failures, malfunctions, the store supposedly did not pass on the information. I'm tired of writing complaints and giving them screenshots. Constantly proving that I made the order AS ALWAYS.
Good afternoon, Tatiana!
Thank you for your feedback. We will be happy to help you figure out why your cashback has not been credited. But we can't do it without your help.
To resolve this issue, we contacted you via email: help@letyshops.com.
Please reply to the email so that we can help you as soon as possible.
Sincerely,
LetyShops team
I learned about the LETYSHOPs service in 2017, I really liked making orders through it. On January 25, 2018, I made an order from AliExpress as usual and the cashback did not work. I was upset and contacted the LETYSHOPs customer care service. After clarifying all the details of the order, the service reimbursed me for the unaccrued cashback at their own expense. Thank you!
Yes, this is complete bullshit. Yesterday I made an order for 8,476. So the cashback never appeared. It only shows that there was a transition to the store, and then silence. Cashback is only credited instantly if you buy a product for a small amount, but for a large amount, no cashback.
Hello, Azat!
Thank you for your feedback. We are very sorry that this situation happened and the cashback for your order was lost.
According to your personal account, you have already created a request to our customer service. Don't worry, we will monitor the cashback accrual process and will definitely help if any difficulties arise.
If you have any additional questions, please contact us. We are always open and happy to help.
Have a good day!
Sincerely,
LetyShops team
I have been ordering through this service for a year now, I make purchases almost every day, everything was fine until recently, cashback was credited instantly, but now for a week not a single cashback for purchases has returned, what's the point then that I go all this way for the sake of an order? I also contacted the help service, they completely ignored me. I am very unhappy!
Good afternoon, Victoria!
Thank you for sharing your opinion about our service.
It is important to us that users enjoy shopping and do not encounter any difficulties while using our service. Unfortunately, no requests to the customer service have been registered from your account.
We have sent an email from help@letyshops.com to your email to help you sort this out. We will be glad to receive information about the order on the tab "Help" - "Create a request".
Sincerely,
LetyShops team