02/21/2018 I made an order on Ali and Letyshop, it didn't show up, although I ordered a glass for my phone the day before and the order showed up right away and even said how much cashback I'd get
Hello!
Thank you for your comment. It is a pity that the cashback for the order did not appear. To resolve this issue, we contacted you via email: help@letyshops.com.
Please reply to the email so that we can help you as soon as possible.
Sincerely,
LetyShops team
The service is excellent, for example, I had no problems, although I made enough orders, cashbacks are displayed quickly, which no similar service can boast of, and the support service is generally nice people, they answer quickly, specifically, sometimes it may be that you do not understand, but very respectfully, they will always reassure you, in this regard, the service is the best today, in terms of communication and accrual of cashbacks, of course there are small cashbacks for some stores, especially for popular ones, you can also get a little more, for example, the Vse Instruments store, I often order there and my friends do too, and sometimes you have to make a choice through which service is more profitable, on LetyShops the cashback is unfortunately minimal, but I hope the work is being done, but I still think that this service is the best, despite the slightly smaller cashbacks.
Terrible service. I wrote four requests for withdrawal of funds within half a month. As a result, all were rejected. The details of the request were checked, they are correct. In the last one, I changed the card details to visa, the result is the same. None of the employees want to help solve this problem. It turns out to be a pure deception of customers.
Good evening, Oleg!
Thank you for your feedback. We understand your indignation, but for some reason the payment system rejects the withdrawal to the details you specified earlier. You can apply for other details. We really hope that the withdrawal will be made successfully and as soon as possible.
If you have any questions, please write. We will be glad to receive feedback and will try to help.
Sincerely,
LetyShops team
From the moment I submitted my withdrawal request until the funds were credited to my account, it took 5 minutes!!! Excellent!!!
The service is good, but it takes a very long time to receive the cash after confirming receipt of the goods, here are two cashes that have not been credited yet, 89237561465627. And 89376527145627. Tell me what the problem is?
Hello, Alexander!
Thank you for your feedback. The estimated date of funds crediting for these orders is 1.04. You can see this date in your personal account by hovering the mouse cursor over the question mark next to the order status you are interested in. The store must transfer the data to us within 40-60 days, but if you have already confirmed receipt of the order, the cashback may be credited faster.
If you have any questions, write to us, we will be happy to answer. All the best!
Sincerely,
LetyShops team
Terrible service wrote three requests for withdrawal of funds. As a result, all three were rejected. The details of the request were checked and are correct. A mess.
Hello, Oleg!
Thank you for your feedback. We understand, but for some reason the payment system rejects the withdrawal to the card you specified earlier. According to our data, you have already applied for other details. We really hope that the withdrawal will be made successfully and as soon as possible.
If you have any questions, please write. We will be glad to receive feedback and will try to help.
Have a nice evening!
Sincerely,
LetyShops team
The service itself seems to be OK. But I don't understand what the point of the advertised browser extension is? To track my purchases? "Monitoring" prices is a so-so function. And cashback is still not activated through it, notifications that this store provides cashback also pop up every other time. Today I made an order in L'Etoile, forgot about cashback, the extension seems to have forgotten about it too. I deleted it as useless.
Hello!
Thank you for your feedback. The browser extension reminds you of the opportunity to receive cashback and can track the rewriting of our affiliate link by third-party resources, thereby reducing the risk of losing cashback due to the influence of third-party extensions.
Unfortunately, there are stores that prohibit the extension from working on their website, and L'Etoile is one of them. The extension cannot be activated on the websites of such stores. To warn our users about this, on the website under the "Go to store" button we have placed information about whether it is possible to activate cashback directly on the website through the extension or not.
If you have any questions or suggestions about the service, please write. Our users' advice is very valuable to us.
Have a nice evening!
Sincerely,
LetyShops team
Cashback has not been received from the last three purchases, although the transition to the site has been completed☹️
Hello, Nina!
Thank you for your feedback. Please do not be upset, your personal account displays 3 orders from Aliexpress from 16.02.
In case there are difficulties with other orders, we have created a request to the customer service through your personal account, we will definitely try to help you resolve the issue.
We look forward to your feedback. Have a nice evening!
Sincerely,
LetyShops team
In my opinion, LetyShops is currently the best cashback service in the CIS. Stable operation, user-friendly interface, convenient and fast withdrawal, a huge number of stores, the browser extension makes working with Lety even more convenient and enjoyable. Support is worth mentioning separately. At the highest level! Requests are processed very quickly, they will always help, tell and advise.
Despite the fact that there are occasional problems with cashback, I have not seen anything better than LetyShops yet. And the support team solves rare problems with flying colors! :)
When will there be an extension for iOS?
Good afternoon
Thank you for your feedback. At the moment, our Safari extension is being moderated by the browser developer. We hope that the extension will be available for installation very soon. We will definitely share this news as soon as it happens.
In the meantime, we are waiting for the expansion together with you.
Sincerely,
LetyShops team