Purchases at SHEIN with cashback in South Africa
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1058)
Therefore, we publish only our customers' reviews.
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I have more than anything a question, before I was directed to the app but now not :(, if not to a page and it does not let me see my coupons because they are only from the app.
Hello.
According to the terms of the store, the refund is not credited if you use the SHEIN app to buy. You can see them on Shein's page on our site.
If you have any questions, please contact us at support@letyshops.com.
Sincerely,
LetyShops team
Can you get a cashback on something that has already been bought ???
Hello Raihana,
You can only get the cashback for the purchases made through our service :)
If you have any questions, please write to our support via the "Help" section.
Kind regards
LetyShops
It won't let me access my Shein account through Google. He forcefully asks me for an email, but I'm registered through Google
Hi, Miry.
Please try to contact Shein store support. You can find the application on this page: https://www.shein.com.mx/contact-us.html. We are sure that they will help you with this matter.
Sincerely,
LetyShops team
It takes a long time to pay the money and the queries I make do not solve anything.
Hi amanda.
We are sorry that you have that opinion. Each store has its own estimated time periods to transmit information and remuneration for the order.
By the way, we see that your refund has already been credited to the balance automatically.
Sincerely,
LetyShops team
I made a purchase of more than 5 thousand pesos in shein, for which they had to have given me 0.05% of what I paid and they only gave me 75 pesos of a total of 1490, but my purchase was not 1490, it was ideas of 5 thousand pesos real paid. They do not give you the percentage they mark, and it takes a long time to get out, I have a balance since August and it still does not appear available.
Hello, Karía.
Thanks for writing to us.
According to the conditions of the store, the cashback is not credited to the part of your purchase paid with a gift card or discount code, but to the part paid with money. Each store has its own estimated time periods to transmit information and remuneration for the order. For the Shein store, the maximum confirmation period ends within 120 days after purchase.
If the cashback will not be credited in time, contact us. We will help you resolve this matter.
Sincerely,
LetyShops team
It takes too long to credit the money, I have placed several orders, yet I have not received even one euro
Good morning!
Our partners need time to process the order data. The terms can be found on the transition page. The accreditation date can be found in your personal account.
Cordially,
LetyShops team
It seems to me that they take a long time to give the cashback ... I already made a comment and they returned the cashback, it seems that you have to write so that they remember you Luckily I have no problem with SHEIN, but letyshop does take a long time give your cashback I have an order that I received a month ago on August 28, if I have to wait at least 2 months to credit ... I'm going to despair
Hello!
Each partner needs time to process and transfer the data. The indicative terms are available on the store page so that each user can read it before making a purchase. For orders placed on 08/13, the data must be received by 12/11. You can see the date next to the order in your personal LetyShops account.
Sincerely,
LetyShops team
This application is shit, I made 3 orders to this store this month, they do not appear in the application, it is the second time I claim it and I am still waiting ... Nobody has made no cashback or anything, people laugh, yes , to publicize them well that they pay Youtubers to bombard us with their advertising. SHEIN should get off this platform now.
Good afternoon!
We understand your emotions.
Loss of cashback situations are also unpleasant for us. Unfortunately, the partners did not transfer the reward for the order. We see that a request for the lost cashback has already been created in your personal account. You can control its status.
Sincerely,
LetyShops team
Everything was very happy until 8.09 !! I received the goods without any problems and things were sewn for you, but for some reason from 8.09 I simply refused to accept payment and the order was not accepted !! I did not expect such a sharp refusal in purchases.
Good day!
Natalya, if there are any difficulties on the store's website, we recommend contacting SHEIN support.
Sincerely,
LetyShops team
