An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Bad experience with LetyShops !!! They are reflecting lower costs than what I really pay, and in several purchases I do not register the cash
Hi Sherlyn.
We are sorry that you have such an opinion.
Cashback is credited to the final value of the purchase, excluding discounts, excluding delivery and shipping.
We have created a consultation to help you with all your questions. You can find it in your personal account, the Help section. We wait for your reply.
Sincerely,
LetyShops team
I have more than 3 orders made in this store, their prices are cheap and in general they are good but in a matter of Letyshops the cashback has never been registered, not even pending
Hello Nefertiti.
Thanks for writing to us. Don't worry, we will do our best to solve this problem and help you. Follow the status of your application, please.
If you have any questions, please contact us without hesitation.
Sincerely,
LetyShops team
I just made a purchase with the LetyShops application in the shein store, a 3500 gift card and they only charged my card, they have not sent me the purchase email, much less the gift card number Can someone help me ... I want to know what happened to my money
Hi Keila.
Contact the store's support team. You can find it on the page: https://www.shein.com.mx/contact-us.html . We hope your question is resolved.
Sincerely,
LetyShops team
What is the use of increasing the percentage if they limit you in the purchase they should give the minimum
Hello,
thanks for writing to us.
When we offer increased cahback, we are not always able to calculate possible refund amounts. Therefore, we sometimes set the maximum amount of refund that can be received for a purchase.
If you notice that your cashback is incorrectly credited or you have any other questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Many problems with cashback, 3 times and it does not register
Hello.
We have contacted our partners to understand the reasons for the loss of your cashback, as soon as we receive the response, the manager will notify you.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
Dissatisfied with the Shein store but very satisfied with the attention of the Letyshops platform. After placing two orders, the cashback of none did not appear. Therefore, I had to request it. One of them was rejected and the other the store (shein) did not send the cashback but Letyshops still credited the payment.
Hi Virginia.
Thanks for your comment.
We are sorry that you have difficulties with your cashback, we hope that such situations will not be repeated.
If you have any questions, you can always contact us. We are always ready to help you :)
Sincerely,
LetyShops team
I already confirmed my order delivered from shein in cashback, it is still pending.
Activate the cashback in Chile please, is there a long way to go?
Hello.
The refund in SHEIN is not yet available for your country. But we hope the store changes the terms.
If you have any questions, write to us :)
Sincerely,
LetyShops team
Super happy with this page, I already bought three times, the first the cashback was paid quickly, the second purchase took a while to be paid but it was rewarded along with the third order. Looking forward to buying again :)
Tarda demasiado en confirmar el cashback. Los productos están bien, pero el tiempo de espera en recibir el dinero desanima bastante a la hora de usar el servic
Hola.
Gracias por dejar tu opinión.
Entendemos que el período de espera es largo. Pero vale la pena, ¿no? :)
Atentamente,
equipo de LetyShops