Purchases at SHEIN with cashback in your country
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1053)
Therefore, we publish only our customers' reviews.
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- Other country
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I have made several purchases with the cashback activated but they have not been reflected, I already sent my data to verify it, I hope so because since I met letyshops I have followed all the steps of activating the cashback and buying and of the 9 purchases I have made Only 4 of them have been put on "pending". I do not mind waiting for the release of the chashback with which my purchases are reflected, I am well served. I hope you can help me and make my purchases valid.
Hello,
Thank you for leaving your comment.
We see that a request has already been sent to the partners. We hope that your cashback will be found as soon as possible. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team
The delivery of my order was 20 days ago and I have not yet received the Cashback balance.
Hello,
Stores need time to process the information and transmit it to us. Maximum confirmation period for your order ends on January 13.
If the cashback is not credited on time, contact us without a doubt, we will help you solve this matter.
Sincerely,
LetyShops team
Shein has very good quality. I made a purchase and the cashbank has not been registered, I have had to request it and it has been pending for a long time. I hope this is fixed.
Hello,
thanks for your review. We have contacted our partners to find your cashback and return it. The process may take 8 weeks, but we hope that the response is quick. Follow the status of your application, please.
Sincerely,
LetyShops team
A scam the times that I have used it fatally, they do not return any of the money and as an excuse they say that it is your fault ...
Hello, Lorea.
We are sorry that you have such an opinion.
We have sent the request to our partners to understand the problem and find out the exact reason why the cashback did not appear in our system. Don't worry, when we get the reply, our manager will contact you. We hope it is quick and affirmative.
Sincerely,
LetyShops team
I joined Letyshop because I wanted to save in Shein but then I realized that it is not available in my country (Peru). I hope it will be available soon !!! please.
Hello,
Thank you very much for writing us.
We also expect partners to change the conditions, but so far the refund is only available to residents of Spain, Mexico, Russia, Australia, Canada, Netherlands, Italy, France, UK, USA, Austria, Belgium, Germany , Ireland, Sweden.
Sincerely,
LetyShops team
Bad experience with LetyShops !!! They are reflecting lower costs than what I really pay, and in several purchases I do not register the cash
Hi Sherlyn.
We are sorry that you have such an opinion.
Cashback is credited to the final value of the purchase, excluding discounts, excluding delivery and shipping.
We have created a consultation to help you with all your questions. You can find it in your personal account, the Help section. We wait for your reply.
Sincerely,
LetyShops team
I have more than 3 orders made in this store, their prices are cheap and in general they are good but in a matter of Letyshops the cashback has never been registered, not even pending
Hello Nefertiti.
Thanks for writing to us. Don't worry, we will do our best to solve this problem and help you. Follow the status of your application, please.
If you have any questions, please contact us without hesitation.
Sincerely,
LetyShops team
I just made a purchase with the LetyShops application in the shein store, a 3500 gift card and they only charged my card, they have not sent me the purchase email, much less the gift card number Can someone help me ... I want to know what happened to my money
Hi Keila.
Contact the store's support team. You can find it on the page: https://www.shein.com.mx/contact-us.html . We hope your question is resolved.
Sincerely,
LetyShops team
What is the use of increasing the percentage if they limit you in the purchase they should give the minimum
Hello,
thanks for writing to us.
When we offer increased cahback, we are not always able to calculate possible refund amounts. Therefore, we sometimes set the maximum amount of refund that can be received for a purchase.
If you notice that your cashback is incorrectly credited or you have any other questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Many problems with cashback, 3 times and it does not register
Hello.
We have contacted our partners to understand the reasons for the loss of your cashback, as soon as we receive the response, the manager will notify you.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
