Hello, Alexey!
Thank you for your feedback. We are sorry that you have such an impression of our work. If you have any difficulties with the accrual of cashback, or wishes, create a request to our customer service through the "Help" section.
We are always ready to help our users. Have a nice day!
Sincerely,
LetyShops team
Good afternoon, Ekaterina!
Thank you for your feedback. We are truly sorry that you encountered this situation while using our service.
Ekaterina, we ask you not to worry, we will definitely sort out the current situation. But, unfortunately, we cannot cope without your help. Please leave a request from your personal account, section "Help".
We are awaiting your request.
Sincerely,
LetyShops team
Good afternoon, Ekaterina!
Thank you for your feedback. If you had accumulated cashback, but now your balance is 0 rubles, most likely when entering our service you chose another login method and thereby created another account for yourself. Please send a screenshot of your store's personal account with information about several orders that were placed through our service so that we can find your account in the system and help restore access to it.
We will wait for the request to the care service.
Sincerely,
LetyShops team
Hello, Maxim!
Thank you for your feedback. According to your personal account, all orders during the sale period were successfully displayed, but unfortunately with some delay.
Sorry for the inconvenience.
Sincerely,
LetyShops team
Hello, Larisa!
Thanks for the feedback. Let's not hide it, sometimes cashback is lost.
Often the reason for loss is a violation of the purchase algorithm or the device from which orders were made. Some extensions, programs, viruses can replace our affiliate link. Thus, stores think that you came from a third-party link and do not credit us with a reward.
Here are some recommendations that will help you successfully receive cashback on future purchases: https://letyshops.com/pravila
In order to avoid situations with non-accrual and try to resume cashback, contact us through your personal account, section "Help".
We will wait for your request and do everything possible to help.
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. Bonuses are not awarded for feedback left on the LetyShops.ru website.
You can leave a real review of the service, including screenshots from your account, on the IRecommend website. After passing moderation on this site, send a link to your review. And then the promised bonus of 200 rubles will be credited to your account.
Additionally, you can get another 100 rubles for a review of the Google Chrome extension from LetyShops on the page https://chrome.google.com/webstore/detail/letyshops-cashback/lphicbbhfmllgmomkkhjfkpbdlncafbn/reviews?hl=ru
After leaving your reviews, please write to pr@letyshops.ru to receive your reward. In the letter, please include a link to the review or a screenshot if you left a review in the LetyShops app.
If you have any questions, please write. Have a nice day and a successful week! :)
Sincerely,
LetyShops team
Hello, Andrey!
Thank you for your feedback. We are very sorry that for some reason the cashback for the order was not credited automatically.
To resolve the issue, please create a request to our customer service. You can do this through the "Help" section of your personal account. We will definitely try to understand the situation and help you.
We will be waiting for your request.
Sincerely,
LetyShops team