Good afternoon
Thank you for your feedback. We give the maximum we can, considering that we are developing the service, expanding the team, connecting more new stores, investing in the development of the loyalty program and holding promotions.
It is important for us that our users receive as many additional bonuses as possible throughout the year, which will give them more positive emotions than the difference in cashback rates.
Indeed, the minimum withdrawal amount from our service is 500 rubles. This is due to the fact that the withdrawal fee is paid by our service so that you can receive your cashback in full.
If you have any questions or suggestions regarding the service, please contact us. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. The minimum withdrawal amount of 500 rubles allows us to take on the commission for transferring funds. And thanks to this, our users receive cashback in full. In addition, this amount will allow you to feel the usefulness of purchases with cashback.
If you have any questions, please write. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. LetyShops operates honestly and is as open as possible to its users.
Oleg, the process of confirmation and accrual of cashback is automatic based on data from the stores we cooperate with. As soon as the stores inform us that the order has been redeemed, the order status changes to "Credited".
For our part, we cannot confirm your orders ourselves, since we do not know whether you have redeemed the order or not. Only stores have this information.
According to your personal account, you are making purchases in the Aliexpress store. To speed up the cashback accrual process, we advise you to confirm receipt of orders in your personal account.
The difference in the amount you paid and which was displayed in your personal account on our service is due to the recalculation and conversion of currencies in which the Aliexpress store conducts monetary transactions. Cashback is calculated from the amount in dollars converted into rubles at the current exchange rate of the Central Bank of the Russian Federation.
If you have any questions about our service, you can always contact us, we will be happy to answer them. Have a nice day!
Sincerely,
LetyShops team