After submitting a request for withdrawal of money, the cashback "fell" on the card in 4 minutes. Excellent!
The cost of the product from which cashback is accrued on LetyShops is ALWAYS less than the actual amount paid. LetyShops explains this by the difference in exchange rates. Like, Ali has its own rate, and Leti has the Central Bank of the Russian Federation rate. Cashback does not always go through. But these problems are solved, and quite quickly (this is a plus).
Good afternoon
Thank you for your feedback. The fact is that the prices on the Aliexpress website are displayed in dollars - this is the official exchange rate of the online store. When working with the site, you can choose any currency convenient for you and the online store converts the cost of the goods from dollars to rubles at its own exchange rate.
We, in turn, receive information on AliExpress orders in dollars and convert the amount at the rate of the Central Bank of the Russian Federation. And in order not to mislead our users, we published this information on the page for going to the store.
Unfortunately, sometimes cashback is lost. The reason is often a violation of the purchase algorithm, the use of third-party discounts, coupons. The most important rule for receiving cashback is activating cashback through an extension or a direct transition from our site to the store's site. If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even antivirus software functions can overwrite our affiliate link and take the reward for your order for themselves.
But we always try to help find the reason and compensate for the cashback if possible.
If you have any questions, please write.
Sincerely,
LetyShops team
It's time for you to get cards. Give the opportunity to return cashback in real life, in the store, if this store is listed in your system. Well, and additionally, a card with your ID, when buying online, just indicate this card.
Good afternoon
Thank you for your offer and concern for our service. We appreciate all your wishes, because who else but our users can help us make the service even better.
We have taken your suggestion into consideration for further discussion with the team and its implementation. Have a nice day!
Sincerely,
LetyShops team
Good day. Add such stores as: https://shop.ehobbyasia.com and http://www.redwolfairsoft.com. I think they will be very popular, since Airsoft players order for large amounts and it will be nice to receive a bonus in the form of cashback!!!
Good afternoon
Thank you for your feedback and wishes. Unfortunately, these stores do not work under the affiliate program for accrual of cashback, which we work under. But if there is such an opportunity, we will definitely add stores to the list of our partner stores :)
If you have any questions or suggestions about our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
You don't count most purchases. Withdrawal only after 500 rubles. I've already bought more than 15k, and I have 237 rubles in my account. Super. What.
Good afternoon, Anton!
Thank you for your feedback. We are really sorry that cashback is not automatically recorded for all orders.
The reason is often in violation of the purchase algorithm, use of third-party discounts, coupons. The most important rule for receiving cashback is activation of cashback through the extension or direct transition from our site to the store site.
If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even antivirus software functions can rewrite our affiliate link and take the reward for your order for themselves.
We always try to help find the reason for the loss of cashback and, if possible, resolve the issue in favor of the user. To do this, please leave a request from your personal account, the "Help" section, the care service managers will try to help you.
We will be waiting for your request. Have a nice day!
Sincerely,
LetyShops team
Thank you very much! Excellent service, fast withdrawal of funds!) Thank you Letyshops team! Prosperity to you!!!
Great service! Cashback appearance, its accrual - everything is fast. If there were any problems, the customer service promptly corrected the shortcomings. However, the new design... hmm... "Beeline" of some kind. And it's a pity about the bird. It was the site's feature. I have a request. Please return the hint with the approximate date of cashback crediting to the "Pending" status. Thank you.
Good afternoon, Evgenia!
Thank you for your feedback. We analyzed the old design to understand how to make the service even more convenient and interesting. To be honest, we thought about the new design for a long time and we believe that you will like it. Like everything new, it may be unusual at first, but we really hope that very soon you will appreciate our efforts and using our service will become even more comfortable for you.
Our tech department is already working on the functionality with an estimated date for cashback confirmation. It will be implemented very soon.
Please excuse the temporary inconvenience.
If you have any questions or suggestions regarding our service, please write to us.
Sincerely,
LetyShops team
The design was so convenient, everything was organized, now everything is scattered, in order to find the necessary information you have to search and scroll.
Good afternoon, Alexander!
Thank you for your feedback. We are changing because we want to make the shopping process even more convenient and give you even more benefits and impressions from them.
We have improved the site, making it even more convenient and simpler: (at the top of the site we have added the “Notifications” section, now you can quickly view information about the news of your personal account.
A “Favorite Stores” section has also been added, making it easier to find your favorite store.
We have also optimized the personal account menu) Your balance, leti codes and leti status will remain the same, as well as the withdrawal of funds.
We also have new projects, such as a mobile application and price monitoring in the extension.
Additionally, we are planning to launch several more useful services, which we will tell you about later. Follow the updates on the website and in our social networks.
If you have any questions about our service, please write to us, we will be happy to help.
Sincerely,
LetyShops team
Very convenient. At first I didn't understand, I tortured the consultants. They explained everything, helped and were correct and very friendly. Thanks to them and the service as a whole. All the caches were displayed.
Why don't my reviews appear? Why is cashback constantly decreasing?
Good afternoon, Oleg!
Thank you for your feedback. Due to the redesign of the site, we have not yet had time to post information that before publishing reviews on our service, all reviews are moderated. Do not worry, your reviews have already been published.
We give the maximum we can, considering that we are developing the service, expanding the team, connecting more new stores, investing in the development of the loyalty program and holding promotions.
It is important for us that our users receive as many additional bonuses as possible throughout the year (for example, fly codes and prizes during raffles), which will give them more positive emotions than a small difference in cashback rates.
If you have any questions, please write to us, we are always in touch. Have a nice day!
Sincerely,
LetyShops team
Excellent service, I didn't know before that you can get money back from purchases. And now I only buy, cashback is credited all the time.