Cashback is returned, but the withdrawal is bad. The second time I order and the second time there is no money in the account. Something is wrong with their accounting and managers.
Good afternoon, Anastasia!
Thank you for your feedback. Unfortunately, withdrawal requests were rejected by the payment system.
Indeed, this situation has been repeated more than once.
Funds may not be received if personal data is not specified in the personal account of the electronic wallet. Also, in the settings of some wallets, to receive a payment, you must confirm its receipt.
In the future, to avoid such a situation, choose another convenient method for you to withdraw funds: http://joxi.ru/brRZoMdCQzDNWr
Please excuse the inconvenience.
If you have any questions or suggestions regarding our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
I didn't like the site!! The cashback still hasn't arrived. I ordered from 11.11.
Good afternoon
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you resolve this issue.
To do this, please leave a request through your personal account, in the "Help" section, and clarify information about lost orders.
We will wait for your request.
Sincerely,
LetyShops team
Until now everything was fine, in the last purchases from the site "all instruments" cashback was not credited(((
Good afternoon
Thank you for your feedback. Cashback is usually displayed in your account within 24 hours of the purchase.
If more time has passed, but the cashback has not appeared, please create a request to the Customer Care Service through the "Help" section of your personal account: https://help.letyshops.ru/hc/ru
Our managers will take care of resolving the issue.
Sincerely,
LetyShops team
Total crap. They couldn't outrun the money, only blah-blah in language. In short, don't believe their tales.
Hello!
Thank you for your feedback. We are very sorry that such a situation arose and we were unable to transfer funds to the details you specified. Our payment system is returning the payment for some reason.
Please select another withdrawal method and we will be happy to send you the accumulated cashback.
We hope for your understanding and look forward to your new withdrawal request. Have a nice day!
Sincerely,
LetyShops team
Personally, I am disappointed with your site because I can't withdraw my money to a card, only to a phone, since I live in Belarus. So what's the point for me or other Belarusians to buy through your site.:((
Hello, Yulana!
Thank you for your feedback. Unfortunately, withdrawal to bank cards is currently available for residents of Ukraine and the Russian Federation.
We work every day to improve our site, we hope that in the future we will be able to withdraw funds to cards in many countries, including yours.
As soon as we implement this opportunity, we will definitely inform you of this news.
If you have any questions or suggestions regarding our service, please contact us. Have a nice day!
Sincerely,
LetyShops team
23.11 made 12 purchases on Ali, only one cash is pending( Apparently there is also only one ticket to participate in the attraction of crazy generosity.(
I contacted the service, made a request, screenshots, etc. Let's see... Today I made three purchases, the goods have not been sent yet, and the cash is pending. Apparently, there was another failure on 23.11. You definitely need to check your orders on Leti.
Hello, Andrey!
Thank you for your feedback and contacting our customer service.
Don't worry, we will do everything possible to figure out the reason for the loss of cashback and help with the accrual.
Here are some recommendations that will help you successfully receive cashback on future purchases: https://letyshops.ru/pravila
If you have any questions or suggestions regarding the service, please write to us.
Sincerely,
LetyShops team
I really like this site. It's just super, I'm delighted. I recommend it to everyone, cashback is credited immediately. All the contests are just super.
Excellent application that allows you to return money from purchases on many sites! Cashback crediting and withdrawal - everything is fast. If problems arise, the support service resolves issues very quickly and in favor of customers. I recommend LetyShops to everyone!
Cashback was not credited after the purchase on 11.11 on Aliexpress, but after contacting the support service, it was credited within a day. Thank you.
Hello!
Thank you for your feedback. Unfortunately, sometimes cashback for orders is not credited automatically.
Most often, the reason for the loss is a violation of the order placement algorithm or the device from which the order was made. Some extensions, programs, viruses can replace our affiliate link. Thus, the store believes that you came through their link and charges them a reward.
There is a possibility that the cashback was lost due to heavy loads on Aliexpress, which could have caused a technical failure.
But we always try to help our clients with the accrual as much as possible, because they are the most valuable thing for us.
To ensure that each of your orders is successfully credited, do not forget about the rules for making purchases with cashback.
If you have any questions, please write to us, we are always in touch and will be happy to help.
Thank you for being with us)
Sincerely,
LetyShops team
There was a nice logo with a bird. They made it who knows what, either a clock on a green background or something else - brrr.
Good afternoon
Thank you for your feedback. We also really like the previous logo.
But everything changes, we grow, add new services and options that will make the purchasing process even more enjoyable and useful. That's why we decided to change the logo to a more modern one.
If you have any questions or suggestions regarding the service, please write to us.
Sincerely,
LetyShops team