Reviews about Letyshops in Norway
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Reviews by registered users 35001
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Cashback has stopped working altogether.
I've been using it for about 6-7 months. Everything was fine before. And the withdrawal of funds is very fast, and a large number of stores are connected. Lately, cashbacks have been rejected for unknown reasons, on some sites the cashback does not go through, although the extension shows that the cashback is activated. And in the end, it turns out to be my own fault. And yes, people do not keep a receipt from a store for a month! I have almost no desire to use this service, I will look for something else. I am tired of writing to support every time. And also being fooled.
Hello, Elizabeth!
Thank you for your feedback on our service. We are very sorry that you are upset about the non-accrual of cashback, and we understand you in this situation. Believe me, we do not want to take up your time, we ask so many questions to understand the situation that has arisen.
According to your personal account, your issue has already been resolved. We have also contacted our partners to find out why the cashback was not credited automatically. As soon as we receive any information, the manager you spoke with will write to you in a message. We really hope that you will stay with us and such misunderstandings will not arise again.
If you have any questions, please write to us. We will be happy to help you.
Have a good day!
Sincerely,
LetyShops team
This is my first review, I started using it not long ago, today I withdrew money for the first time, very quickly and without problems, I withdrew to my phone because I live in Belarus, and it's bad that there is no way to withdraw to a card, regarding the work - lately there have been glitches and cashback does not appear, but everything is resolved quickly and without problems, I don't like the fact that they updated the design and now the amount is written in Russian rubles and it is wildly inconvenient to track cashbacks because I order in dollars and the cashback numbers do not always match the store numbers and this is very (wildly) inconvenient. The result is that you can and should use it. Wishes - the ability to withdraw to a card in Belarus and the choice of displaying the cashback currency.
Hello, Ruslan!
Thank you for your review and feedback. It is very important for us to take into account and record the wishes of our users in order to make the service as comfortable as possible. If we have the opportunity, we will definitely try to implement your wishes.
If you have any questions, you can always contact us. We always welcome constructive criticism.
Enjoy your shopping!
Sincerely,
LetyShops team
Aliexpress has a very small cashback, only 3% of the purchase price. I bought a phone through the cashback extension and only 115 rubles were returned. Why do other stores have more cashback, but Ali has less.
I have been using it for several years. Everything is fine. Cashback crediting has become faster, and withdrawals too. Today they surprised me, really surprised me: the cash was credited 6 minutes after the withdrawal request. This is efficiency, keep it up.
Very slow withdrawal. You have to wait 3 days. The % cashback rate is lower than competitors. I use Letyshop only when there are promotions. Like 11.11 - with additional draws.
Good afternoon
Thank you for your feedback. At the moment, most withdrawal requests are processed automatically and funds are received within a few hours. The remaining requests are processed within the timeframes specified on our website. We are also working to ensure that a larger % of requests are processed automatically.
We give the maximum we can, considering that we are developing the service, expanding the team, connecting more new stores, investing in the development of the loyalty program and holding promotions. It is very important for us that our users receive as many additional bonuses as possible during the year (for example, fly codes and prizes during raffles), which will give them more positive emotions than a small difference in cashback rates.
We believe that we are chosen by those who are close to this approach.
If you have any questions, please write.
Sincerely,
LetyShops team
The rebranding is poor in my opinion, the old one was more memorable. However, the cashback functionality works properly.
Good afternoon, Alexander!
Thank you for your feedback. We analyzed the old design to understand how to make the site even more convenient and simpler. We worked on the new design for a long time and believe that you will like it. Like everything new, it may be unusual at first, but we hope that very soon you will appreciate our efforts and using LetyShops will become even more comfortable for you.
If you have any questions, please write. We are very friendly.
Sincerely,
LetyShops team
I want to write about the withdrawal of funds. Wow, how pompously you write, you really "care" about your clients... I registered with Lety Shops a long time ago and finally decided to use the service. I decided to withdraw funds and submitted an application. Think about it, the application is processed in 3 days. Gentlemen, China sends ordered goods faster, so they sort, pack, process, log and send the order faster than Lety Shops only makes a decision to return someone else's money. Moreover, you, kindly informing about this, make a return within 5 days. Unique. It feels like your organization is colossally busy. I think you should not try to figure out how to hold on to someone else's meager funds longer, pursuing selfish goals or the inept plans of your bosses, but quickly work with your, as you call them, "Clients". After all, all your developments will inevitably turn into the opposite effect, and even more than you expect... After all, you receive interest from the Cashback of people who are registered with you. I ask the site management to consider the above-mentioned appeal or review, as you wish, and give an explanation in full text, as you say "To your clients" on this issue. Thank you in advance!
Hello!
Thank you for your feedback. Our service brings customers to stores, for which stores pay us a reward. We share part of this reward with our users. Due to this, our service can function successfully and please with the return of part of the money spent.
Most withdrawal requests are processed by a special program and funds are withdrawn within a few minutes. If the request is not confirmed automatically, the responsible manager processes it manually. For this reason, the request processing time can be from 1 to 3 business days. After the withdrawal from our service is confirmed, the funds are transferred to the payment system through which the transfer is made. It is very important for us that our service is convenient to use, so we always try to process requests as quickly as possible, based on the time required for certain processes.
If you have any questions, you can always contact our customer service or email support@letyshops.com. We are always open to dialogue and happy to help.
Sincerely,
LetyShops team
Great!! Yesterday I applied for withdrawal of money, today the money is on the card. Thank you! Good luck to you!
I have been using it for about 2 years. Everything was great the whole time, but on 11.11 during the Ali sale the cashback didn't arrive. I wrote - in response please wait. I waited, wrote again, they asked me to send screenshots of the orders. After a while they asked me to write the same thing by hand in a message. To be honest, I thought they were dragging out time, and then they would write that it was my fault that I did something wrong. I didn't count on the cashback anymore, I was curious how it would end, and a day later the cashback arrived. The most interesting thing is that I withdrew 500 rubles of this cashback to the card, for a product that I haven't received yet. Where else is this possible!!!
I love this service.
Something happened to me today - story.
But LetyShops support helped)))
Thank you for that)
I give it 5 out of 5.
You deserve it!