Withdrew funds 3 (three) times, money was transferred within 3-5 minutes. Thank you for the fast work.
I am not happy with the support service, they work disgustingly.
Hello!
Thank you for your feedback. The care service managers always try to approach each request individually and try to help depending on the situation. If we have not answered all your questions, please clarify what exactly you are interested in, we will try to give comprehensive answers.
Sincerely,
LetyShops team
I've been saving 500 rubles for 4 months. Now these cashbacks are useless. I'll quit as soon as I withdraw this miserable five rubles.
First registration, ordered for 10313 rubles. What 30% cashback!!! Only 238.33 rubles. Some kind of scam again!
Good afternoon
Thank you for your feedback. When registering on our service, all our users are provided with a free Premium account for 7 days.
The thing is that a Premium account does not provide cashback of 30% of the order amount, but increases the base rate by 30%.
For example, if the Lamoda store has a standard cashback rate of 3%, then taking into account Premium, you will receive 3% + 0.9% (30% of 3) = 3.9%.
30% of the order amount, even if we wanted to, we cannot provide you with it, since we ourselves do not receive such a reward from the stores.
If you have any questions or suggestions regarding our service, please write to us.
Sincerely,
LetyShops team
I have been making orders through Letyshops for a very long time, everything is just great. The only thing I ask is to make a withdrawal of funds to bank cards in Kazakhstan.
Hello!
We are grateful for your feedback and for trusting our service. Unfortunately, for now, withdrawal to bank cards is available for residents of Ukraine and the Russian Federation. We work every day to improve our site, we hope that in the future we will be able to withdraw funds to cards in many countries, including yours.
As soon as we implement this opportunity, we will definitely share this news.
If you have any questions or suggestions regarding our service, please contact us. Have a nice day!
Sincerely,
LetyShops team
With increased cashback on eBay from 10013 rubles to accrue 31.09 rubles, are you serious? It would be better to spend an extra five minutes looking for a cheaper product. Instead of messing around with extensions, clean cookies. Fit in an hour and do not go to other tabs. And much more. Do you think this hemorrhoid is worth 31.09 rubles?
Hello!
Thank you for your feedback. We understand your desire to make purchases with a high percentage of return. However, the cashback rate depends not only on us, but also on the store and what reward we are given for your orders.
If eBay US increases its rewards in the future, we'll be happy to increase your cash back rate to make your shopping experience even more rewarding.
At the moment, we cooperate with more than 1000 stores/services and each of our partners provides a different amount of remuneration. We hope that among this list , you will still be able to choose the most favorable conditions for refunding funds for online orders.
If you have any questions, write to us. We are always in touch.
Sincerely,
LetyShops team
Cashback is not accrued from the Mobilfunk online store. My problem is not solved in any way, even by providing receipts for purchases. I ask support staff to test the accrual of cashback from Mobilfunk, but this does not happen. I have already found out even from Mobilfunk what the problem is, which I wrote to support, but the result of the help of technical specialists (testers, etc.) is simply nothing. There are constant replies that you make orders from the wrong browsers, etc. (for the sake of an experiment, I placed orders from 3 computers and 3 mobile devices from different browsers - no cashback). I ask the responsible persons to check the accrual of cashback from Mobilfunk.
Good afternoon
Thank you for your feedback. We understand how unpleasant it is when cashback is not automatically recorded in your personal account. Unfortunately, we, like you, also do not receive remuneration for such orders.
It is very important for us to understand the reason for non-accrual of cashback and protect you from losing cashback in the future. To do this, we wrote a request to the relevant manager of the Mobilfunk store, who is waiting for work on the cashback program and is waiting for a response. All your requests are monitored by the managers of the Customer Care Service. And as soon as there is any information from partners, we will contact you and try to help.
We also promise that within 2-3 working days we will make several test orders in the Mobilfunk store and inform you about the testing results.
If you have any further questions or suggestions, please share.
We appreciate your concern for our service.
Sincerely,
LetyShops team
The service looks like a scam and the reviews are custom-made. As soon as decent cashbacks started, ridiculous replies started. They've been stalling with cashbacks from Goods.ru for 2 months. After waiting for half a month, they rejected cashback from Butik.ru. They held back on paying 4 thousand, and are feeding me with verification again for a month. Terrible service.
Good afternoon
Thank you for your feedback. We are truly sorry that you are upset with our service. We ask you not to worry. For our part, we will do everything possible to understand the reasons for the non-accrual of cashback and help you.
Unfortunately, we have temporarily stopped cooperating with the Goods store and the cashback on orders has not been credited to our users' balance. We have contacted our partners to resume your cashback, but have not yet received a response. We are monitoring your request and as soon as we receive information from the store, we will contact you immediately and resolve the issue.
Indeed, it happens that cashback for an order is rejected. The main reasons for cashback rejection are: the order was not redeemed, some changes were made to the order, etc. To understand why the cashback for your order was rejected, we also contacted our partners. Usually, we receive a response within 2-4 weeks. The delay in response is due to the fact that we do not cooperate with all our stores/services directly, but through special partner programs.
We ask you once again not to worry. We promise that we will definitely help resolve the issue of non-accrual of cashback.
We hope for your understanding. If you have any questions, please write.
Sincerely,
LetyShops team
Cashback has not been credited lately. As soon as you go to pay for the product, the icon turns from green to white (that is, it will not be credited). And they also reduced the % for cashback. It's time to end cooperation with Letyshops. I do not recommend getting involved.
Hello, Sergey!
Thank you for your feedback.
It is a pity that you have had difficulties working with our service. All payment systems of stores/services block all possible extensions and programs on the payment page, including ours, to protect the payment details of their clients. That is why our extension is not active when paying for goods, but this does not affect the accrual of cashback in any way.
Regarding the size of the reward. For our part, we give the maximum we can. Considering that for our clients we develop the service and expand the catalog of stores, add new services and options, often organize promotions and invest in the development of the loyalty program.
We have sent an email from help@letyshops.com to your email to help you sort this out. We will be glad to receive information about orders for which cashback has not been credited, in the "Help" tab - "Create a request".
Sincerely,
LetyShops team
I made an order on AliExpress on 08.01.2018 via Letyshops, cashback is not credited, the order is not even displayed on the Letyshop website. As I understand it, the Letyshop website appropriates customers' money.
Good afternoon, Alexey!
Thank you for your comment.
It is important to us that users enjoy shopping and do not encounter difficulties while using our service. We have sent a letter from the email address help@letyshops.com to your email to help you sort this out. We will be glad to receive information about the order on the tab "Help" - "Create a request".
If you have any additional questions, please write.
Sincerely,
LetyShops team
I have been using it for a long time. Previously, it was credited instantly, now with a slight delay. When paying, sometimes the cash is not credited. But the support service works just fine. After providing screenshots of purchases, they credited everything that was supposed to. Thank you.
Good afternoon
Thank you for your feedback. Alexander, unfortunately, cashback losses happen. Sometimes due to browser settings, use of additional discounts or violation of store terms.
Such situations are unpleasant, we understand you. That is why, if the cashback has not arrived, we understand the reasons, strive to help and protect from loss with useful recommendations.
We sincerely hope that in the future, each of your orders will be automatically recorded and no more problems will arise.
Need help? Write to us, we are always in touch.
Sincerely,
LetyShops team