Reviews about Letyshops in Norway
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Reviews by registered users 35001
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Something strange is happening, I installed the program on my phone, the cashback started to be credited every other time, sometimes it was credited, sometimes it wasn't, literally yesterday I went through the program on my phone and bought through Aliexpress for 2700 rubles, the cashback didn't appear, I have long since abandoned the computer extension, you can't wait for it at all. I also wrote to the support service, they asked me to send screenshots of one or another, but they didn't help in any way, I made 4 orders from BANGGOOD but the cashback never came, I can't understand what is happening, either they started saving, apparently there are fewer orders.
Hello, Alexander!
Thank you for your feedback. We are very sorry that when placing orders through our service there were difficulties with the accrual of rewards. Unfortunately, we were not able to fully understand the situation, since we did not receive a response from you.
If there are systematic situations of losing cashback, something probably affects the recording of data or rewrites our link. Please write to us again, we will definitely try to find out the reasons for the loss of cashback and help.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
Convenient service, but unfortunately over time it reduces the percentage for many popular stores. It's sad, but I'm thinking about switching to another service.
Hello, Vasilina!
Thank you for your feedback. We give the maximum we can, considering that we are developing the service, expanding the team, connecting more new stores, investing in the development of the loyalty program and holding promotions.
We want our users to receive as many additional bonuses as possible throughout the year (for example, fly codes and prizes during raffles), which will give them more positive emotions than a small difference in cashback rates.
We believe that those who choose us are those who are close to this approach. And, of course, we will be glad if you choose to stay with us.
In any case, we respect the right of each user to choose the service that meets his requirements.
Sincerely,
LetyShops team
I have been using cashback for a long time. I have already withdrawn quite a lot. Everything is fine. The only bad moment was when I waited for the payment for more than a month.
Very customer-oriented service! All functions are conveniently arranged and work properly! If problems arise, feel free to contact the "care service", this is not just tech support... but "care" for customers! My situation is very indicative for me, the service is 10 points! I will recommend to everyone, with all my heart I wish prosperity to your project! :)
I have been using the cashback service Letyshop for 1 year + and with quite a lot of experience I want to say that during the time of use the service has not improved in any way. It works with orders of 1-5 dollars, like clockwork, it fills the account with 5-10 rubles, but the minimum withdrawal is 500 rubles. And for serious purchases from 100 dollars, it starts to act up, it takes a long time to appear in the personal account or does not appear in orders at all, and you have to write to support, where they answer once every 2-3 days and then with requests to clarify the information, but after another 2-3 days, another support will answer and this is very bad (talk to 1, then 2, and then 3, everyone wants to help, but they do not know how), personally, I did not have 1 order from 100 dollars that was normally credited, one from the last 22,000 rubles was credited successfully, the order came, I have been using the product for a long time, but 1 month passes, I write to support, I say why the cashback is not confirmed, the answer is to protect us, so that you do not return the goods to the store. 14 days after the purchase, ok I wait, but then the cashback is canceled, thank you for waiting. In general, I do not recommend it to any serious buyers, since the service is designed for people who barely get 300 rubles in cashback in 5 years of shopping and forget about the service. They also visually deceive us, they write cashback up to 5%, in fact 0.35% or at best 1%. In short, I do not recommend it, let them rub it in to schoolchildren on YouTube. And they always regret and want to help, but there are few people who write like that. For information, how Letyshop works. You buy in the store through the service this, for example, a phone for 1000 rubles, Letyshop gets a 10% reward for bringing a buyer, it gives you 5% for what you bought through their service, but in order to withdraw money at a rate of 5% you need to buy for 10,000 rubles, okay, so yes, like an average schoolchild in 9 years of school. That's how 50 to 50 is more accurate.
Good afternoon, Alexander!
Thank you for your opinion. Our users' feedback is the most valuable thing for our company. It is you who help us see our pros and cons, what we still need to work on, so that you feel as comfortable and protected as possible when working with the service.
Our goal is for each user to receive only pleasant emotions from mutual cooperation.
We are truly sorry that you have encountered difficulties using our service. We will try to constructively respond to each of the points so that there is no misunderstanding.
1. Let's not hide the fact that sometimes cashback is lost. However, the order amount does not affect the order recording in any way. The reason is often a violation of the purchase algorithm, the use of third-party discounts, coupons. The most important rule for receiving cashback is activating cashback through an extension or a direct transition from our site to the store's site. If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even antivirus software functions can overwrite our affiliate link and take the reward for your order for themselves. But we always try to help find the reason and, if possible, compensate for the cashback.
2. The minimum amount is 500 rubles due to the fact that the commission for withdrawal is paid by our service and users receive the accumulated cashback in full. And so that our clients can conveniently accumulate the minimum amount for withdrawal, we often increase cashback rates, give Lety codes, and also hold promotions related to the withdrawal of funds.
3. Unfortunately, yes. When the manager is heavily loaded, the care service simply physically does not have time to process requests as quickly as we would like. We are doing everything possible to fix the situation. At the moment, we respond much faster and our users receive the first response within a few hours, the subsequent ones depending on the situation (whether it is necessary to send a request to partners, clarify information with colleagues, whether your manager is working), but often within 24 hours. We are working to help you even faster.
4. When the store rejects the reward, the cashback is automatically rejected. The reason for the rejection may be - non-redemption/return of the goods, violation of the algorithm of purchases with cashback, use of other bonus programs during the purchase. Sometimes erroneous rejections occur. Regarding your issue with the rejected cashback, we contacted our partners. We received information from our partners with some delay. However, a positive response came and the cashback has already been credited to your balance.
5. Yes, indeed, there are stores whose reward rate depends on the product category, there are stores that do not charge rewards for some products at all. But we always share this information with our users and write about all the rates, features, and conditions on the store page. There is very important information there, which it is advisable to read before making a purchase. Cashback rates depend on the reward that stores pay us. We cooperate with more than 1,000 stores, so you can choose the one with the most favorable conditions for you.
6. Indeed, cashback is a return of part of the cost of each purchase. It's very simple: we bring customers to stores, stores pay us money for this, we share this money with you.
Thank you for being with us. If you have any questions, please feel free to write.
Sincerely,
LetyShops team
Everything works, except for cashbacks from the hotel booking service Booking (in different hotels in different countries). I've traveled so much, half of my cashbacks are Booking, they've all been waiting for a long time.
Hello, Rafat!
Thank you for your feedback. Cashback is confirmed on average within 60 days from the date of actual check-out from the hotel. If all the terms for accrual of cashback have already passed, please create a request to our customer service. You can do this through the "Help" section of your personal account. We will definitely try to understand the situation and help you.
We will be waiting for your request.
Sincerely,
LetyShops team
Hello, everything seems fine at first glance, but! I installed the application on my computer, and they immediately stuck a 30% bonus on me, oh that's cool, but no, it's a scam and indecent behavior of marketers. After installation, I have to check how it works, look around and get acquainted, make the first purchase, and then see, somewhere to the side, in the corner, a button with the inscription - You can activate the bonus - with a description of what and how it works, for how long. And then, I will pick up more goods, agree with the payment date, and FULL of happiness activate the bonus, but now it will just go to waste. BUT you have a check mark that you provided the bonus, and you think that everyone should die of happiness. Another plus with a minus, send a link to friends, and then receive a reward, this is cool, but !! Make a technically accessible transfer of this link, contacts in the phone for example, and not social networks and not all of them, it is necessary to make a transfer to the phone contacts, I would send it to everyone and I think many liked it. Thank you for reading to the end. Good luck in promoting good, but preferably pleasant and useful applications!!!!
Good afternoon
Thank you for your opinion. We provide our users with a premium account immediately after registration so that they can experience the most favorable conditions when placing orders with cashback. From your very first purchase, you become a member of our loyalty program . The more you save, the more cashback you get on future purchases.
Thank you for such a useful suggestion regarding the "Bring a Friend" program. We have implemented the ability to share a referral link in the most common ways among Internet users.
We are always open to new ideas and will consider your proposal as a prospect for our project.
If you have any suggestions or wishes regarding the service, be sure to write. Who else but our users will help us see our advantages and work on the disadvantages:)
Sincerely,
LetyShops team
Thank you for your work. The cashback is not big, but it is still nice. The money is withdrawn very quickly. It is a pity that there is no way to withdraw it to Maestro... I have to withdraw it to my phone.
Half a scam! 1st time: For 3 orders on Ali, cashback was credited for 2 orders. Cashback was not credited for the largest order amount. 2nd time: For 6 orders on Ali, cashback was credited for 4 orders. Cashback for two orders got lost somewhere.
Good afternoon, Vladimir!
Thanks for your comment.
The loss of cashback may be affected by several factors, including: third-party browser extensions, antivirus programs that block the transition from our service, visiting other sources while making a purchase, using third-party discounts, promotional codes, or violating the store's terms.
We have sent an email from help@letyshops.com to your email to help you sort this out. We will be glad to receive information about orders for which cashback was not credited, in the "Help" tab - "Create a request".
If you have any additional questions, please write.
Sincerely,
LetyShops team
I ordered on Ali for 1.5k rubles, and here in my personal account it says that the order was for 750 rubles. and cashback for these 750 rubles was calculated. What kind of logic is this? (the product is not from the mall category and is not a phone).
Good afternoon, Daria!
Thank you for describing the situation.
The difference in the order amount may arise for several reasons. For example, this is often due to the fact that the amount displayed in your Letyshops personal account does not include the cost of delivery of the order. Unfortunately, cashback is not accrued on the cost of delivery.
The discrepancy may also arise due to currency conversion. The difference in the order amount that you paid and that was displayed in your account may be related to the exchange rate at which the store and we converted the currency. We perform the conversion at the rate of the Central Bank of the Russian Federation at the time the order was received in our system.
We have sent an email from help@letyshops.com to your email to help you sort this out. We will be glad to receive information about the order on the tab "Help" - "Create a request".
Sincerely,
LetyShops team
Not long ago I learned about cashback services. Having studied the topic and read reviews, I decided to try making purchases through Letyshops. I was pleasantly surprised by the number of stores and the size of the cashback. Over time, the size of the cashback in some stores has decreased, which of course is not very pleasant, but it is worth understanding that this is the policy of the stores, not Letyshops. I have only positive impressions about the service itself, I am especially pleased with the support, when questions arise with the accrual of cashback, they always meet halfway. A nice bonus is the application, which will always tell you whether a given online store is a partner of Letyshops. I recommend it, use it. Thank you, Letyshops!