Reviews about Letyshops in Norway
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Made the first order from IHERB on 25.06. Followed the link to the store. The cashback amount was not reflected. 0 rub.
Hello!
Thanks for your response.
We have created a support ticket to help you with this issue. We will be happy to receive information about your order under the Help - My Requests tab.
Have a nice day!
Sincerely,
LetyShops team
Do you write good reviews about yourself?
Hello, Elena!
Thank you for your question. Of course not. All reviews published on our service are left by our users.
Elena, if you try to make purchases through our site, you will also be able to evaluate our work and share your impressions.
If you have any questions or suggestions regarding the service, please write to us.
Have a great day!
Sincerely,
LetyShops team
The service has become much worse. Fraud when calculating interest, there are now clauses to reduce interest. For example, the Isnext store - 4.2% cashback is indicated, I made 2 orders with a difference of several days, so for the first order the cashback is 1.5%, for all the others 0.25% BRAVO!!!))) The second example, the Yulmart store, 4.2% cashback, I made a purchase - only 1% for the order and again BRAVO!! ))) I won't even write about orders from Ali ))) ... Technical support works very quickly.
Good afternoon, Vladislav!
Thank you for taking the time to share your opinion about the service.
We will be happy to tell you about cashback rates. We cooperate with all partners on different terms - some provide us with a reward from the order amount, some make a fixed rate, and some have special conditions that may depend on different requirements.
The cashback rate in the Isnext store depends on whether you are a new or regular customer of the store. (1.5% - for a new customer, 0.25% - for a regular customer). At the moment, we have temporarily stopped cooperation with this partner.
The cashback rate in the Yulmart store depends on the product category and can range from 0.5 to 3.5%. A detailed breakdown of the rates is published on the store page.
If stores have specific conditions for calculating cashback, we always publish this information on their pages. As they say, forewarned is forearmed.
We cooperate with more than 1000 partners, so you can choose those with the most favorable conditions for you.
If you have any questions, please write to us, we are always in touch and open to dialogue.
Thank you for shopping with us)
Sincerely,
LetyShops team
Excellent service!!!! If you do everything correctly, then the cashback is reflected instantly, look in the extension browser. I use chrome, installed the extension from letyshop and I don't know any more problems. So guys, everything works, everything is transferred!! If someone has problems, write to the Letyshop support service and they help without problems, and immediately, but on condition that your time zone matches theirs.
I made a bunch of orders and almost all of them are on hold, several orders were rejected altogether. I wrote to the support service, but there was silence in response(((
Good afternoon, Elena!
Thanks for your comment.
It is very important for us to help in this situation. The care service managers respond to your requests. Letters were also sent from the email address help@letyshops.com, but unfortunately we do not receive letters from you.
Elena, try writing to us through another section of communications, for example online chat. We will do our best to help.
Have a great day!
Sincerely,
LetyShops team
Good day! Good service and excellent technical support. I did not receive cashback after a purchase in M.Video. After contacting technical support, the issue was resolved successfully. When withdrawing money to your account, everything also happens quickly and without problems. Excellent!
Disgusting service, a trivial issue is being resolved for a week and there is no light at the end of the tunnel. Remember that if you made an order and then the store made changes to it (for example, the product was not in stock, etc.), then you will not see cashback. None, even if the order amount changed slightly. Plus, the support service employees are absolutely incapable of communicating constructively and solving such issues. So no illusions, people... "Service" politely does everything to avoid paying cashback.
Good afternoon, Natalia!
Thank you for sharing your opinion about our service.
It is important to us that every question of our user is resolved. According to the data from your account, we noticed that the cashback for which you contacted the customer service has been credited to your balance. We apologize for the fact that the crediting process took a long time. Cashback confirmation occurs on the basis of information that partners provide to us. Therefore, our manager asked several questions to understand the situation in more detail. We hope that in the future, all your orders will be confirmed automatically.
If you have any questions or suggestions, please write. We are always open to communication.
Sincerely,
LetyShops team