Reviews about Letyshops in Norway

Good afternoon

Thanks for your comment.

We are sorry that you have this opinion about the work of our service.

Cashback is credited according to the cashback rates, which are published on the pages of our partners.

After analyzing your account, we assume that we are talking about orders from the eBay US store. We would like to draw your attention to the fact that the percentage of cashback from eBay US depends on the product category and can range from 0.3% to 1.5%. Unfortunately, we are not provided with a breakdown of product categories. Therefore, we do not know in advance what percentage of cashback will be accrued for a specific order.

Additionally, we contacted you through your personal account, section "Help", to understand this problem in more detail. You can respond to the request through your personal account, section "Help".

We look forward to your reply.

Sincerely,
LetyShops team

Good afternoon, Konstantin!

Thanks for your comment.

We understand your desire to receive a higher percentage of cashback on purchases in each store. The cashback rate depends not only on us, but also on the stores and what reward we receive for your orders.

Indeed, cashback is not credited immediately for most stores, but over a period of time. Cashback is credited automatically immediately after the store confirms the reward for the order. The average time for crediting cashback is provided by stores. Based on it, the approximate date of crediting cashback for each order is calculated. We have developed this function specifically for our users so that they do not need to calculate the approximate calendar date of crediting cashback. Sometimes, there are delays, but we always try to help.

Be sure to write if you need help. We are always in touch :-)

Sincerely,
LetyShops team

Alexander, hello!

Thanks for your comment.

Unfortunately, if orders are not recorded in our system, we also do not receive a reward from the store. It is very important for us to understand the reasons for the non-accrual of funds so that in the future you do not encounter similar difficulties when placing orders. Therefore, we sent a request to our partners and are waiting for a response.

Don't worry, care service manager Anastasia is monitoring your request. She will also contact you during the day.

If you need help, please write.

Sincerely,
LetyShops team

Good afternoon, Alexey!

Thank you for the great review. We are very glad that everything was resolved, now your cashback is safe. Be sure to write, we are always happy to communicate.

Sincerely,
LetyShops team

Hello, Yuri!

Thank you for your comment. Every day our team works to connect more and more interesting stores. At the moment there are already 1270 of them. Please let us know which stores you would like to see on the list of our partners. You can do this by clicking on this link . If we have the opportunity, we will definitely establish cooperation with them so that your purchases become a little more profitable.

The minimum amount at the moment is, indeed, 500 rubles, since the commission for the transfer of funds is paid by our service.

We are glad that you are shopping with us)

Sincerely,
LetyShops team

Good afternoon, Natalia!

Thank you for sharing your opinion about the service.

We would really like to give our users the largest possible cashback, but unfortunately, this is not possible. After all, we spend the reward not only on paying cashback, but also on developing the service. In order to bring maximum benefit and pleasure from shopping to our customers, we regularly organize joint promotions and sales with popular stores, raffle off prizes, add new stores and services. We are focused on long-term and productive work, so the cashback rate is not the only advantage that our customers receive.

The cashback status changes immediately after the store credits the reward. The store needs time to credit the order, process the information and transfer it to our system. Each store needs different time for this process. To inform our users when to expect the cashback to be credited to their balance, we have posted information about the average (and for some stores, the maximum) time for crediting the cashback on each store's page.

Also, for your convenience, you can see the estimated date of cashback crediting for the order in your personal account. To do this, just hover your mouse over the question mark next to the "Pending" status.

If you have any questions or suggestions regarding the service, please write to us.

Sincerely,
LetyShops team