Reviews about Letyshops in Norway
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Reviews by registered users 35000
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everything is on fire)
The service is simply excellent! A large number of stores and ease of use. A huge plus is the responsive and fast help if problems arise with receiving cashback. The customer service really cares about customers! :)
This is a rubbish website.
Hello, Mikhail!
Thank you for sharing your opinion about the service. We are sincerely sorry that during our cooperation you have formed such an impression. In order to understand the situation, we have created an appeal through your personal account, the "Help" section.
We hope for feedback and resolution of the issue.
Sincerely,
LetyShops team
Thanks to the customer care managers Elena Alekseychuk and Maria Pudova. There were some minor difficulties with cashback, but everything was quickly resolved.
It was made very inconveniently after the update, now you have to turn on cashback in the corner, and before it turned on by itself, as a result, half of the purchases were made without cashback, and it’s so good that it exists at all.
Good afternoon, Vladislav!
Thanks for your feedback.
Our extension is automatically activated when you go to stores/services with which we cooperate. There are a number of partners who prohibit our extension from working on their website. In this case, you need to place orders directly from our service.
Vladislav, we contacted you through your personal account, the "Help" section, to help resolve this issue. You can respond to the request by clicking on this link: https://help.letyshops.com/hc/ru/requests .
We look forward to your reply.
Sincerely,
LetyShops team
Hello! So far everything is fine, but something is not clear with cashback, all the time waiting after purchase and confirmation (by the seller). Thank you.
Good afternoon
Thank you for your comment. After analyzing your account, we can assume that this is about orders from the Aliexpress store.
The thing is that the cashback status changes immediately after the store credits the reward. The store needs time to credit the order, process the information and transfer it to our system. To inform our users when to expect the cashback to be credited to their balance, we have posted information about the average (and for some stores, the maximum) time for crediting the cashback on each store's page.
Also, for your convenience, you can see the estimated date of cashback crediting for the order in your personal account. To do this, simply hover the mouse cursor over the question mark next to the "Pending" status. We advise our users to confirm receipt of orders, as this can speed up the cashback crediting process. Most often, after confirmation of receipt, cashback is credited within 3-5 days. Unfortunately, sometimes you need to wait for the terms that are published on the store page.
If you have any questions or suggestions about our service, please write to us. We are always open to dialogue.
Sincerely,
LetyShops team