Het is niet de moeite waard om deze winkel te gebruiken voor cashback. De eigen interne promoties van Tiendanimal zijn meestal beter om te besparen, en die zijn niet compatibel met cashback (ik realiseerde me dat pas laat).
Hallo.
Acties in de winkel zijn vaak niet te combineren met cashback, omdat we in die gevallen geen commissie ontvangen. Ons doel is om je altijd zo duidelijk mogelijk te informeren, zodat je de beste optie voor je aankoop kunt kiezen.
In a short time I have made 2 orders and in neither of them I have received Cashback. I have ordered quite a lot in this store and I have always had to claim it, once this is done there is no problem but lately they do not give me any Cashback and I think the app is working worse.
Hello, Maria.
Our agent is reviewing your case. We apologize for any inconvenience.
They did not give the bonus cashback, Lety had to approve it. Very bad service on cashback but good service on delivery.
Hello!
We received feedback from our partners indicating that you applied a discount to your order. Unfortunately, in this case, cashback is not credited. However, we added the bonus to your balance — just a little something to brighten your experience with us ❤
They don't give cashback, it's a scam.
Hello.
We're very sorry that your experience wasn't the best. We want to make it clear that, like you, we depend on confirmation from the store to credit your cashback.
Don't worry, we've already sent the request to our partners and look forward to a prompt and positive response.
My Letydays cashback has been rejected because there were also promotions at Tiendanimal. Other stores are eligible for offers and promotions, but this one isn't.
Very bad, I made two purchases taking advantage of the Cashback increase, and after 3 days, they didn't give me any Cashback.
Hello!
You can claim lost cashback in the "Help" or "My Cashback" sections of your personal account. We'll do everything we can to help you.
Lately it takes a long time for cashback to be approved. Previously it was faster and they were credited shortly after receiving the order.
Hello.
Cashback from this store is usually confirmed and credited within 50 - 75 days after placing an order. If your cashback is not credited in time, please feel free to write to us, we will be happy to help you ❤
At the moment I don't even have a record of the purchase to be able to claim the Cashback. The truth is that I would like them to give me a solution since all the rules of the store were being met.
Good afternoon, Aina.
We have written to the email linked to your account to help you with this matter ❤
We await your response.