An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
They rejected a purchase because they said that I had broken the buying rules (you cannot buy from the shein application) but I did not buy it through the application, since since I installed letyshops I see a foolish thing to have all the Installed applications consuming space on my mobile. I can enter letyshops to search for shein and it will automatically redirect me to the store with the cashbank activated and everything. Anyway I love shein but I think it has a bad link with letyshops.
Hi Kerlly.
You can always open a dispute about the lost cashback request or write to us at support@letyshops.com. Our managers are always ready to help you :)
Sincerely,
LetyShops team
Lately I always have to request cashback. It is with the only store that happens to me.
Hello,
it's a shame you have such an experience. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
Track the status of your requests. If you have any questions, you can always contact our customer service (support@letyshops.com).
Sincerely,
LetyShops team
Cashbacks don't give me run with this store. I have already claimed the lost cashbacks and 1 of them appears as rejected ... In the end it pays me more to use Shein Spain and use my coupons from the page (in EUR Shein says they do not exist)
Hello, Eviña.
Thanks for your comment.
Depending on the conditions of our service, when using third-party discounts or promotional codes, the cashback may not be credited.
We see that you have created the requests, of the lost cashback, in your account. If you have any other questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
super good app only if they should add ROMWE for cashback
Hello,
thanks for your review.
We hope this store is available in your country;)
Sincerely,
LetyShops team
I love shein is the best cheap clothing store but it always delays the cashback and right now I have 7 pending. I have to be leaving comments so they can cashback me
Hi Carolyn.
Thanks for your review.
SHEIN cashback is credited 60-120 days after purchase. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team
Order arrived before the scheduled delivery date thank you
Very happy with the SHEIN store and at the moment with the operation of LetyShops, it is easy to use and very intuitive. Today I made my first purchase and automatically received the cash back as pending (all correct), but the 30% corresponding to the first 7 days of premium was not added because it was recently registered.
Hi, Nerea.
We will be happy to explain everything to you.
The Premium account does not offer a 30% cashback on the amount of each order, but increases the base rate by 30%. For example: an item with 5% cashback taking into account the Premium account, is 5 + 30% = 6.5%. This discount is applied for one week after having created the account in Letyshops. We hope we have clarified all your doubts.
Enjoy shopping!
Sincerely,
LetyShops team
The store has a very large selection of goods, but there is one big "BUT". Already the 3rd order is not registered when the cashback is activated, the first order was credited with a bonus from the company, the second is expected to receive a response up to 8 weeks, I'm afraid that the third order will have the same situation as with the second. Before that, there were no problems with the cashback service.
Good day!
Natalia, the service is also interested in automatic cashback accrual. Please make sure that the purchase algorithm and the store conditions are followed :)
Sincerely,
LetyShops team
I made 2 orders in Shein the same day, one through Lety Shops and another not, the one that I ordered here arrived to be exact in 1 week while the other still did not arrive, so I mean that through this app my order arrived faster, the only thing that my cash back is still pending: c
Hello Adriana.
Thank you for leaving your opinion :)
Each of our partners has their own estimated time periods to transmit information and remuneration for the order. You can see the date of each store in your personal account, by clicking on the order line, and on the page of each store. Maximum confirmation period for your order ends on 03.28.
If you have any questions, you can always contact us at support@letyshops.com.
Greetings!
Sincerely,
LetyShops team