Purchases at MAUDAU UA with cashback in Italy
- Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
- Кешбек не нараховується за замовлення з промокодами, не опублікованими на сайті LetyShops.
- Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
- Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
- Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк тощо). Ця умова діє на період промо MAUDAU і даних банків.
- Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Відразу після оформлення замовлення сума кешбеку може показуватися некоректно. При підтвердженні замовлення суму кешбеку буде змінено відповідно до зазначеної ставки.
- Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU або продавця. Заявки без цих даних будуть відхилені.
Reviews on MAUDAU UA (179)
Therefore, we publish only our customers' reviews.
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The quality of service provided has significantly deteriorated. Over the course of six months of cooperation, 18 orders were placed, with an average value of 2,500 hryvnias each. Initially, the first order was shipped on the day of placement, and the Nova Poshta courier service delivered it the next day. Currently, the shipping times have changed; previously, orders placed before 11:00 AM were initially shipped the same day. Now, the app indicates a minimum shipping time of two days. In reality, shipments are delayed, and on the fifth day, customer support is unable to provide information on shipping times, citing high workloads. These dates are approximate. Providing promo codes does not solve the problem or improve the service's usability. Due to the above, I cannot recommend this marketplace. It is preferable to shop on platforms such as Rozetka or Epicenter, where, despite a smaller product selection, delivery is timely.
Congratulations, Artem!
Thank you for sharing your experience.
We are sorry that the service left you with a bad impression. We appreciate that you have been with us for so long, and it is very disappointing that we did not meet your expectations this time.
Indeed, during periods of increased demand or heavy load on warehouses, delays may occur, but we make every effort to minimize them and return our service to the level of speed to which our regular guests are accustomed.
We will definitely take your feedback into account - it helps us become better every day. We hope you will give us another chance to show how comfortable MAUDAU can be ❤
MAUDAU UA store
The worst cashback program I've ever used. Cashback has never worked, you have to prove it all the time, keep receipts for 4 months, cashback may simply not appear - this is in 90% of cases. A strange rule of using your own promo codes, and it doesn't matter that half of the check doesn't fit this promo code. The review is only about the cashback program. I like the store as a whole. And Leti is always excellent.
Good day!
Cashback is displayed automatically if the store's terms and conditions and shopping rules were not violated during the purchase. Thank you for creating search requests. This way we can investigate in more detail and contact partners for compensation.
Please note that MAUDAU UA does not transfer rewards for orders with promotional codes. We have indicated this information on the store page so that all users can familiarize themselves with it in advance.
Each partner independently determines the terms under which he can share part of the profit with clients.
Promo codes, promotions, and cashback are different ways of providing discounts, and they can't always be combined at the same time.
We understand that in some cases it is more profitable to use a promotional code, and in others - cashback.
And that's absolutely normal. We're just for you to choose the best option for yourself :)
They often do not meet the delivery deadlines - I ordered dishes for a gift, for more than 2 thousand hryvnias - not only was the order sent 5 days later (when it was no longer relevant), but they also did not charge cashback. Before that, there were cases when orders were sent to Ukrposhta without approval instead of Nova Poshta. Once they even left it with the concierge, putting me in front of the fact and not agreeing on this in advance. Unfortunately, the store disappoints more and more every time.
Congratulations, Anna!
Thank you for sharing your impressions. We are very sorry that you had a negative experience with our market.
We also appreciate your time on the phone. We work every day to improve our service and ensure that our Guests are satisfied.
Our website does have made-to-order items, which is why sometimes shipping can be a little delayed.
Please also note that cashback is not accrued for orders with promotional codes that are not published on the LetyShops website.
We hope that a small bonus in the form of a promo code will cheer you up, and we will have the opportunity to see you as a Guest of our market ❤
We wish you a nice and peaceful day!
MAUDAU Store
I didn't really want to write a review) But yes, I agree with the reviews, the worst store in terms of service. A penny cashback can be rejected because of (as it turned out) the maudau promo code. This is the first store that rejects for its own discount. They often "forget" about promotional delivery, you can get one information in support and another when registering. Well, etc., we bought food for homeless animals, transferred it to the b.d zone, now we'll look somewhere, but definitely not here :)
Good day!
I'm sorry you had that impression :(
In fact, Maudau has proven itself as a responsible partner.
We indicate all the terms and conditions for accruing cashback on the store page so that each user can familiarize themselves with them before making a purchase.
If you have any questions about delivery, we recommend contacting Maudau support directly - our colleagues will definitely help.
If you have any questions about cashback, please write to us through the "Help" section.
Have a nice and peaceful day!
One of the worst cashback programs is Maudau. You will have practically no chance of getting cashback. The store always lures you with discounts through promo codes, which is profitable - but then there is no cashback. You pay with cards with cashback (mono, etc.) - and then there is no cashback here. There are still a lot of conditions that eliminate the possibility of getting cashback from Maudau. But then it is easier to buy goods in the same Silpo or other stores (because it is cheaper there + cashback from Letishops is valid), when there are no discounts on Maudau and you cannot buy with promo codes.
Good day!
Thank you for sharing your impressions.
Indeed, Maudau has certain conditions that may affect the accrual of cashback. For example, using promotional codes or paying with cards with their own cashback in some cases does not allow you to record a reward from our service.
We always try to be as transparent as possible in indicating all the conditions on the store page so that purchases are clear and profitable. We advise you to carefully check the rules for accruing cashback before checkout to avoid unpleasant situations.
Your experience and trust are truly important to us. If you have any questions or need help with a specific order, please write to us through the "Help" section in your account. We will definitely figure it out together.
Handsome guys. Offers and prices for promotional goods are the best in Ukraine. Request to the administration: add a function in the product "tracking the promotional price", that is, when the product is added to the "tracking...." list, it becomes promotional, so that a notification comes to the mail. I wish you further development....
Congratulations!
We are extremely pleased that you appreciated our offers and promotional prices :)
Thanks for the idea with stock tracking — we'll definitely pass it on to our team.
See you again at MAUDAU ❤
The store's response is nothing, just general words. Everyone already knows about the Promotions section. But unfortunately, there is no specific response to the situation that has arisen with the cancellation of promotional gifts.
Good day!
Thank you for the feedback.
We would like to clarify that we always notify guests directly when placing an order about the terms of promotions and gifts.
Everyone can choose for themselves: receive a gift or use a discount using a promotional code, so that the decision is as profitable as possible for them.
Unfortunately, these are the rules that currently apply. However, we are working to make shopping more convenient for you.
MAUDAU Store
With delivery, everything has become more or less normal, a delay of 1-2 days can be ignored. But here is an innovation that is really disappointing: when participating in a promotion where gifts are given for goods, these gifts are taken away from you if you use a promo code, even if it is provided by the store, and even for a completely different group of goods. I think that for such a store this is a trifle, but it is unpleasant for the buyer. I chose cat food with a gift, ordered more goods, entered a promo code from the store for beauty and health products - the gift was removed. And without this gift, the food is more expensive than in the store near my home. I repeat once again - such pettiness is very unpleasant, especially since until recently this did not happen.
Good morning!
Congratulations, Alexander.
Thank you for sharing your impressions and comments.
We are sincerely sorry that the terms of the promotion have caused disappointment. We understand that this may cause some inconvenience, but we always adhere to transparent and uniform rules for all our Guests.
New advantageous offers and discounts are constantly appearing on our website. We invite you to visit the Promotions section — https://maudau.com.ua/promo — to be the first to learn about fresh, pleasant offers and make purchases as profitably as possible
Thank you very much for staying with us. We believe that your next orders will give you only positive emotions and pleasant impressions.
The store is great! I've been ordering for over a year, and constantly. There was a delay of 300 orders a couple of times, they returned the money to the card in full. The promotions are great, gifts with the products. I recommend❤️
They add to the order products with an expiration date that expired a month before the order. If you notice, they will apologize; if you don't notice, it's even better.
Congratulations, Anastasia!
We sincerely apologize for the situation with the delayed product. We understand your indignation and the inconvenience this may have caused.
We see that you have already spoken to our specialist, and compensation has been agreed for you - a promotional code for your next purchase and a refund for the product. We sincerely hope that we were able to resolve the situation.
Our team is constantly improving our quality control and expiration date control processes to avoid similar incidents in the future.
We hope that your further experience of cooperation with MAUDAU will be much more pleasant and will leave only positive impressions.
We wish you a nice day and a great mood!
MAUDAU Store
sometimes there is cashback, sometimes there is no, you can order with a shipping date in 2 days, on the day of shipment you will receive a notification - the shipment has been postponed for another 4 days) why not warn in advance so that you can cancel the part of the order that is waiting for you - a mystery. at prices even with cashback +- the same as promotional prices in supermarkets (at least from what I ordered) so I personally do not see the point of ordering here for myself
Congratulations, Rostislav!
Thank you for taking the time to talk to us!
Indeed, some of the products on the site are made to order from our suppliers. Unfortunately, in some cases, deliveries may be postponed or canceled, which may cause us to disappoint our guests.
We always try to promptly inform about such changes.
We hope that a small bonus in the form of a discount on your next order will be useful to you and improve your impression of our service.
We wish you a nice and peaceful day!
MAUDAU UA store
