A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
The store has good deals, the only problem is that it takes too long to confirm the cashback.
Hello!
We're glad you're taking advantage of the store's offers ❤
We understand that waiting for cashback confirmation can be annoying, but it depends on the store's set timeframe, and in many cases we can't expedite it.
I feel obliged to place it correctly. I haven't received anything yet, but it's better because before it wasn't even listed. I hope to reach the end of the process.
It's a store to buy things cheaply without waiting too long. If you want something specific, without rushing, and at a good price, this would be the one.
It is assumed that if the order has already arrived, the delivery confirmation was made and the user left their comment, why don't they give us the cashback? The store or the Letyshop application sets the deadline. This is my 3rd TEMU order, they have already arrived but they don't confirm the cashback.
Hello!
Temu cashback is confirmed within 60-100 days. We, as well as you, await confirmation from our partners.