A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Other providers have a higher percentage
Good day!
The amount of the reward is set by the store. For our part, we offer the highest possible percentage, as well as hot cb and flight status.
Of course, you can choose the purchasing method that is most convenient for you.
Refund times are very long.
Hello!
We understand your emotions, we don't like to wait so long either, but each store has its own confirmation periods. You can find them on their page.
All the best,
the LetyShops team
An excellent shop but the refund times are too long and this discourages people from making other purchases
Good morning!
Thanks for your feedback.
Partners need time to process order data. As soon as we receive the response your cashback status will be changed to "Accredited"