Purchases at Sister`s Aroma UA with cashback in Finland
Важливо!
- Кешбек не нараховується за покупку подарункових сертифікатів та наборів.
- Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
- Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Sister`s Aroma UA (7)
Therefore, we publish only our customers' reviews.
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They violate the current legislation of Ukraine regarding the refund of money for a canceled/annulled order, namely: the refund in such a situation is carried out by the company to the Buyer within 14 business days. According to Art. 9 of the Law of Ukraine "On Protection of Consumer Rights": "The money paid for the goods is returned to the consumer on the day of termination of the contract, and if this is impossible - no later than within seven days". They refer to the offer agreement on the website, which only contains provisions regarding the refund of money when exchanging or returning the goods, but not when CANCELLING the order. Then when you draw the operator's attention to this, they "kindly" ignore it, wish you a good day and drive a bolt
Good day!
Thank you for your feedback. We are sorry you had this impression ❤
We would like to clarify that the refund terms are regulated by a public offer, which each client agrees to when placing an order on the website.
According to this document, refunds for canceled or voided orders are made within 14 business days from the date of confirmation of the refund request. This is a standard procedure required for the financial processing of transactions by the bank and payment system.
We always adhere to the conditions specified in the offer and guarantee a refund within the specified period.
We also want to note that refunds when canceling an order refer to the refund procedure according to the public offer.
Your request has been processed by our service manager and processed within the specified time frame.
Thank you for your attention - it is important for us to provide transparent and comfortable service for every client ❤
Sisterʼs Aroma shop
This company is still operating in the Moscow market! Here is their Instagram account for Russians @sixteensaroma If you respect Ukrainians, stop cooperating with them
Thank you for the signal, because such information is very valuable to us.
We already know that the Russian brand is blatantly copying us. Our entire team is very outraged by this, since the Sister's Aroma brand does not cooperate in any way with the aggressor country. Currently, the procedure for filing complaints on Instagram for plagiarism and violation of intellectual rights is ongoing.
We would like to assure you that we do not deliver products to the territory of Russia in any way and have no connection to their accounts, marketplaces or websites.
Our company actively monitors and combats such cases, thank you for helping us with this.
Sister's Aroma UA store
I bought a lemongrass aroma diffuser on the website, but it doesn't smell at all in the room, there are 7 sticks, I'm very disappointed. That's why there's a promotion on it
Good day!
Thank you for your inquiry. The promotional price does not affect the quality of the product in any way. All our products are thoroughly tested and meet international standards.
Before sale, each batch is tested to detect possible defects and check for aroma saturation, according to the stated formula.
As for the scent, lemongrass is a fairly light and pleasant background scent that creates a cozy atmosphere in the room. It is a scent that may not be very intense, depending on your own perception.
For a more detailed explanation of your request, we recommend that you contact the Sisterʼs Aroma care department.
Sisterʼs Aroma store
They work in Russia, cover themselves with slogans. Versions regarding work after 24.02 differ. Sometimes the products were stolen, sometimes the exporters left them. However, since 2014, the company's products have been in Crimea. Corners with goods were introduced just in February 2022, and then quickly rubbed off on Instagram. That is, the company unprincipledly paid taxes in the Russian Federation for 8 years before the full-scale invasion, and now it is covering itself with donations?
Good day!
Sister's Aroma is a Ukrainian brand with a clear pro-Ukrainian position. Since the beginning of Russia's full-scale war against Ukraine, the company has been actively helping the Armed Forces and transferring funds to charity. During this time, contributions were made to the Masha Foundation, which helps women and children affected by various forms of violence, United24, the Serhiy Prytula Foundation, which finances the army, and the Women's March public initiative, aimed at helping women under time of war
The total amount of donations today is more than 6 million hryvnias.
Last year, Sister's Aroma entered into a strategic partnership with the Design Bureau of SE "LUCH", which produces weapons and the world-famous Neptune missiles, the company transfers part of the profit from sales to strengthening the country's defense capabilities.
Therefore, hatred and doubts about the transparency of Sister's Aroma's activities in the context of cooperation with Russia after February 24, 2022 are completely inappropriate and groundless, considering the company's activities over the past two years. Actions speak better than words.
Also, if necessary, we have documents that confirm that Sister's Aroma does not supply its own products to the territory of the Russian Federation and the Republic of Belarus, and also concludes contracts with all foreign buyers and distributors, without exception, which stipulate the conditions of the impossibility of selling products in the territory of the above-mentioned countries.
Sister's Aroma UA store
They work in Russia
Good day!
Sister's Aroma is a Ukrainian brand with a clear pro-Ukrainian position. Since the beginning of Russia's full-scale war against Ukraine, the company has been actively helping the Armed Forces and transferring funds to charity. During this time, contributions were made to the Masha Foundation, which helps women and children affected by various forms of violence, United24, the Serhiy Prytula Foundation, which finances the army, and the Women's March public initiative, aimed at helping women under time of war
The total amount of donations today is more than 6 million hryvnias.
Last year, Sister's Aroma entered into a strategic partnership with the Design Bureau of SE "LUCH", which produces weapons and the world-famous Neptune missiles, the company transfers part of the profit from sales to strengthening the country's defense capabilities.
Therefore, hatred and doubts about the transparency of Sister's Aroma's activities in the context of cooperation with Russia after February 24, 2022 are completely inappropriate and groundless, considering the company's activities over the past two years. Actions speak better than words.
Also, if necessary, we have documents that confirm that Sister's Aroma does not supply its own products to the territory of the Russian Federation and the Republic of Belarus, and also concludes contracts with all foreign buyers and distributors, without exception, which stipulate the conditions of the impossibility of selling products in the territory of the above-mentioned countries.
Sister's Aroma UA store
