Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
TOTAL LIE, I made a trip for 1400e, cashback was canceled on the screen until the last step of the payment, I complained because it didn't even appear and they say that the order doesn't appear, I even attached the hotel invoice and nothing there says that they will look at it within a maximum period of 4 months, hahaha, so you forget, total lie, it was 10% of 1400e money... Let's go, they're going to deny it, they probably won't even publish the comment
Hello Maria.
We understand your emotions and are sorry that such a situation has happened.
Like you, we're also interested in receiving cashback. Only in this case do we receive a commission from partners. Cashback loss can occur due to several factors: violation of store terms, prolonged payment (more than an hour), or use of promotional codes. Also, if you have any extensions installed in your browser, we recommend disabling them during your next purchases.
Don't worry, we've contacted our partners to resolve an issue with your cashback. This process can take 3-4 months, and unfortunately, we can't expedite it. Please monitor the status of your request.
All the best!
The LetyShops team
It's not worth it. Cashbacks are there, but when you go to the site via letyshops booking shows prices higher by dozens or even hundreds of zlotys in the case of some accommodation, just to get a cashback of 20zl? Nonsense, you'll just pay extra.
Good morning!
Yes, prices for some offers may vary. Information is available on the transition page.
LetyShops Team
Don't make orders on Booking through the Letyshops app! Yesterday I saw an increased cashback in the app - 18%, I was happy, I booked... And the cashback didn't appear :( None. If I had booked through the Lety website, as I always do, I would have at least a guaranteed 3%, but this way - nothing :( And it's pointless to rely on receipts - I booked apartments, and they don't give receipts.
Good afternoon, Evgenia.
Purchase data is automatically sent to the system by the store. In case of loss, we also do not receive anything.
Regardless of the device you use to place your order, the cashback should be displayed in your account. The bet size also does not affect the process of fixing the reward.
Indeed, Booking considers requests for lost cashback only if there is a receipt . We contacted you in the request to understand the situation in more detail and help with the crediting. Unfortunately, we did not receive information about the booking.
We hope that such a situation will not happen again.
LetyShops Team
I read opinions that booking through LetyShops is more expensive. I checked, it is indeed so. I enter through the Booking app, my planned stay is PLN 399. I enter through LetyShops, PLN 439. Sorry but I will not overpay PLN 40 to get PLN 10
Good morning!
Indeed, the price of services on the store page may be different after the transition, which is also indicated on the store page. We have no influence on setting prices in stores. This cost is probably set in the case of transition to the store from other services. We hope that in the future this condition will be changed.
LetyShops Team
1) expensive withdrawal rates! 2) inconvenient, or rather not a fair payment system, the premises must be left before 12 noon, although you are renting an apartment for a day, and for example, it is settled at 10 pm, then this is not a day at all, but payment at the full rate ... 3) a house for two days for 12,000 rubles cashback was supposed to be about 600 rubles, but in the end, after a long wait for the cashback, he did not receive anything! Class!
Good day!
The partners did not give us the booking commission. This situation may arise due to a violation of the terms of service or the rules for making purchases with cashback.
We are waiting for your message in the "Help" section to find out more.
LetyShops team
Regarding the above price increase, the opposite has just happened to me when you enter with Letyshops, the reservation has been € 3 cheaper and with the same conditions
Unfortunately, all cashbacks are rejected and to take the dispute through Letyshops you have to attach an image of a physical receipt. What world do we live in? We are in 2021, it should be worth the receipt from the same Booking app.
Hello david.
We understand you very well, but the condition depends on our partners and we cannot influence this. Booking processing occurs only if there is a printed receipt issued at the hotel confirming the accommodation.
We ask you to create a request after staying at the hotel. If you have any further questions, please write to support@letyshops.com.
Sincerely,
LetyShops team
Prices increase when entering through letyshops
Hello.
There was recently a change in booking prices through Booking.com after the transition from our website. We recommend registering or logging in to Booking.com, then checking the price again. We hope all goes well.
Sincerely,
LetyShops team
Cashback is lost, and in order to be credited, you need to take some confirmation from the hotel. Very uncomfortable.
Dina, good afternoon!
In case of loss of cashback, we can contact partners to find out the reason for not accruing, as well as to return the commission.
The store will only consider requests if there is a paper receipt from the hotel, so it is important to keep it in case of booking with our service.
Sincerely,
LetyShops team
Alas the booking with Letyshop on booking is really exaggerated you pay too much than you should and I know it's not your fault
Hi Raffaele!
Thanks for your feedback!
The conditions for receiving cashback and the waiting time for confirmation are set by the shop. But our team is constantly working to make this process easier and faster.
Best regards,
LetyShops team
Recently, Booking and Letichops have deteriorated a lot. Of the 4 bookings, the cashback appeared only with 1. The rest did not come, of course, the support service asks to reset the photos of checks, etc., but this is not normal, once the cashback appeared immediately and there was no need to write in support. it is sad
Hello!
We are still the same LetyShops and orders are successfully recorded in the service.
We are also upset by the loss of cashback, because in this case we do not receive any information from the store.
Please provide the manager with a photo of the hotel check in the request so that we can contact the partners to find out the reason for non-accrual and return it. We will be grateful :)
Sincerely,
the LetyShops team