Reviews about Letyshops in Spain
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Reviews by registered users 35000
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Generally satisfied. But I've had a question open for days now, and they still haven't resolved it, and there's no way for them to contact me :(
Good afternoon.
We sincerely apologize for not responding for so long. Due to the large number of inquiries, our customer service managers are processing requests in turn. We are working to help our customers as quickly as possible. Believe me, your issue will not go unanswered.
Thank you for your understanding.
Sincerely,
LetyShops team
LetyShops has screwed me too. I have worked with them for a long time, and this is just a complete disappointment. People! Run away from here! Out of 17 orders on Ali on 11.11, cashback was displayed only for 4!??? Although all purchases, filling the basket - with a transition from LetyShops. All third-party applications are disabled, there are no viruses .... As a result, 2 rubles !!!!!!!! bonus for participation and in the AliExpress 11.11 promotion For each order from 100 rubles to 1300 rubles !!!!! For an order for 15,000 rubles that went at a rate of 6% - 300 rubles. And no explanation, no apology .... The issue is closed with them .... And I still have questions .. People! Run away from here! do not waste your time and nerves on them
Good afternoon
It's a pity that you have this opinion.
We have not received any compensation for your orders. To support you, we have credited the maximum amount of compensation as a bonus.
Sorry about the way things turned out with your request. We see that the manager has already contacted us again.
Sincerely,
LetyShops team
I ordered on 11.11 on Aliexpress, everything according to the rules, in the end the cashback was not credited. I provided all the screenshots and the link about the transition. The result - they credited only 300 rubles. Conclusion - litishops is a scam, I categorically do not recommend it!
Igor, good afternoon!
It's a pity that the cashback for your purchases was not automatically displayed in your personal account. Since we did not receive anything from partners, we credited the maximum possible compensation.
We hope that the situation will not repeat itself, and the recommendations given by the manager in the appeal will help in the future.
Sincerely,
LetyShops team
On 11.11 I made 40 orders for more than $600 worth of goods on Aliexpress using the browser extension according to all the Letyshops instructions. None of the orders were credited with cashback. When I contacted the support service, I received the following response: "A lot of orders were made on Aliexpress on the day of the sale. This may have been the reason why Aliexpress did not transfer the cashback for your orders." As a result, I was transferred a "partial bonus" of $5 and they also gave me tickets for the drawing that were half as much. Without my reminder, I would not have received the rest. Thank you very much for your generosity, Letyshops. I must note that neither I nor your other clients are at all interested in how your partners fulfill their obligations to you. We are interested in how YOU fulfill your obligations to us. And you HAVE NOT FULFILLED these obligations. Used for the first time, before this I used another app, I will never use it again and I do not recommend it to anyone, they did not admit their guilt, they moved everything to Aliexpress (too lazy to figure it out), and under the post they will also write that the user is guilty. I used it specifically for a YouTube channel, but there is nothing good to say...
Good afternoon
We understand that you are upset. Situations when cashback is not credited to the user's balance automatically are also unpleasant for us.
In case of absence of information about purchases in our system, we are not paid the commission from which the cashback is formed. AliExpress partners do not accept applications for consideration of reasons for non-accrual for a contract order. Possible factors that could have influenced the loss of cashback, the manager wrote in the appeal.
We try to help users by crediting the bonus to the balance. We hope for your understanding.
Sincerely,
LetyShops team
I made the order according to the rules, clean browser - no VPN, antivirus, add-ons. Switching from Letyshop to Lite, adding the product to the cart and paying immediately. I have been making purchases with cashback for several years now, I know all the rules perfectly well. But here the cashback did not appear, part was compensated, then we waited for a response from the partners. The response was probably sent in paper form on the turtle. In the end, it turned out that a transition was recorded via someone else's link. Who do you take me for? How can a buyer/user prove that he followed your link? No way! I will not allow myself to be deceived again. In correspondence with the store, they said that the commission for my order was transferred to admitad. Letyshop works through them. Please publish a review.
Good afternoon
Communication with partners on lost orders really takes a lot of time, because we do not work with the store directly. We received a response with information that the buyer came from another source, not from our service. Many different companies work through the Admitad system. Unfortunately, we were not informed which source exactly was given the reward. We credited part of the cashback. We understand that this is not the amount you expected to receive, but in this situation, this is the maximum compensation.
We hope that cashback for future purchases will be recorded automatically.
Sincerely,
LetyShops team
Thanks to the LetyShops company and personally to Anna Galay from the customer service, they helped solve my problem very quickly.
Good afternoon, Vladimir!
You're welcome ;)
Write if anything!
Sincerely,
LetyShops team
My sister's minimum withdrawal is 20 hryvnias, mine is 250. Please give me 20 hryvnias too.
Congratulations!
We are constantly working to make LetyShops even more convenient. We are currently testing the ability for users to withdraw smaller amounts in different ways.
Your sister probably made it into our test sample. If the test results are positive, you too will be able to take advantage of this opportunity :)
Sincerely,
LetyShops team
On 11.11, I placed about 40 orders for goods worth more than 80 thousand rubles on Aliexpress using the Letyshops affiliate link. None of these orders were credited with cashback. When I contacted the support service, I received the following response: "A lot of orders were placed on Aliexpress on the day of the sale. This may have been the reason that Aliexpress did not transfer the cashback for your orders." As a result, I was transferred a "partial bonus" of 400 rubles. Thank you very much for your generosity, Letyshops. I must note that neither I nor your other clients are at all interested in how your partners fulfill their obligations to you. We are interested in how YOU fulfill your obligations to us. And you HAVE NOT FULFILLED these obligations. A big minus to you, Letyshops.
Good afternoon
We understand you're upset. Believe me, we are too.
Cashback is credited automatically as soon as partners transfer the commission. There are a number of factors due to which cashback may be lost. All of them are described in detail in our rules , as well as on the pages of partner stores. Sometimes there are errors in data transfer.
To help resolve the cashback issue, we compensated part of it from the company's funds.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
I registered with LetyShops in October 2019 and immediately wanted to try it out (fortunately, there were some product blanks). I immediately received Premium (+30% for registration) and didn't immediately figure out how to calculate. I contacted the support service - they told me (though not the first time). Out of eight orders on 11.11, they didn't credit cashback for two, I contacted them again - they asked me to wait. Then they credited it, but at some average rate from the company's funds, which was much less than the required amount. After I wrote down each order in numbers, they credited it additionally, for this special THANKS to Sergey Skuratov. And most importantly, I have already withdrawn and received these funds, i.e. everything really works. I wish the company success and prosperity! Well done!
Good afternoon
Yuri, we did not receive information or commission from partners regarding your orders from 11.11, so we credited the cashback to your balance as a bonus.
We hope the situation will not repeat itself.
Sincerely,
LetyShops team
11.11.19 out of 13 orders only one order got cashback. They respond to my complaint with an automatic letter, so I will use other services.
Good afternoon
Due to the large number of requests we received during the sale, we sent an automatic letter to users.
It asked to check if cashback had appeared in the personal account.
Not a single such request remains without a response from the care service manager.
Please send the requested information :)
Sincerely,
LetyShops team