Hello, for some reason, out of 25 orders made on 11/29/2019, the cashback was immediately reflected only on the last three, and the first 22 disappeared into oblivion, although the orders were made according to your recommendations, or this is due to your interruptions due to a large number of orders, or because you have a problem with the mobile application, I don’t know, but I hope that you will solve this problem. I made a request to the support service, I will wait for an answer. The previous 6 requests were positive, this is 7, but to be honest, I would like there to be no requests at all and at the same time everything worked like clockwork.
Good afternoon
We are also interested in automatic accrual of cashback :)
Problems with switching to the AliExpress store mobile app have already been fixed. For correct operation, please reinstall the LetyShops and AliExpress apps.
We apologize for the wait for a response to your request. The manager will definitely respond to your request.
Sincerely,
LetyShops team
I would like to apologize to Letyshops for the rudeness towards them. Thanks to the support for resolving the issue!
Good afternoon
Maria, please contact me if you have any questions.
We always try to help users :)
Sincerely,
LetyShops team
Money was stolen from my card during a purchase on November 11 and the cashback was halved after I installed the extension from letyshop on my computer.
Good afternoon
Now we'll help you figure it all out.
Payment for the goods is made directly to the store itself, not to our service. Please contact the support of the store where you made the purchase.
Cashback credits to your balance can be tracked in the "Orders and Finance" section, as well as in the "Notifications" section.
Sincerely,
LetyShops team
Withdrawal minimum 500 rubles_ you are fucking nuts!!! But the browser is slowing down because of you. Creatures!!! I will never contact you again!!!!
Good afternoon
It's a pity that you have such an opinion about the service :(
There is indeed a limit on withdrawal of funds. We take on the transfer commission.
We recommend using a separate browser for cashback purchases or disabling the extension if you don't buy online.
Sincerely,
LetyShops team
I've been buying through this service for two years, and everything was fine. But I suspect that greed is killing everyone. For $370 spent, only 214 rubles in compensation. It's easier for me to buy without cashback at all.
Victor, good afternoon!
We understand that you are upset. Believe us, we are too, because for the purchases you made, we did not receive information and commission from partners. We compensated the maximum possible amount to please you.
Sincerely,
LetyShops team
It is extremely unpleasant not to receive cashback living in Ukraine but in the Donetsk region, how are we worse than another region?
Evgeniy, good afternoon!
Some stores do not provide cashback for purchases made in Luhansk, Donetsk regions and the Autonomous Republic of Crimea. We think this is due to difficulties in data transfer and delivery of goods.
We recommend that you read the terms and conditions before placing orders. If the information changes, we will definitely publish it on the website.
Sincerely,
LetyShops team
I don't recommend it, they didn't credit the cashback, they got off with a bonus of 50 rubles, it's ridiculous.
Good afternoon
You made a purchase in a store on the AliExpress platform, cashback for orders in which is not accrued. The list of stores was published on 06.11 on the page upon transition, and also notified users by mailing in advance.
We have added a bonus to please you.
Sincerely,
LetyShops team
Are you serious???? 300 rubles compensation and 2 rubles for orders on Aliexpress for a total of 15,000 rubles. Why not 500 or 1,000 rubles? That is, if you made an order for 1,000 rubles, then also 300 rubles compensation? This is not the first time I have made purchases through cashback services and I know the rules of transitions very well. So there is no need to unsubscribe about the reasons for losing cashback, there were none. Let me remind you that your responsibilities include not only "clipping coupons from us", but also making every effort to ensure that your customers do not run away from you to other cashback services!!!!
Hello, Violetta!
We are extremely interested in the cashback being credited to the users' balance automatically, and they being satisfied with the service. Since we did not receive a commission for the orders you made, we compensated the maximum possible amount.
Sincerely,
LetyShops team