Purchases at Фокстрот UA with cashback in Czechia
Кешбек не нараховується за замовлення:
- оформлені в застосунку Foxtrot.ua;
- по безготівковому розрахунку юридичних осіб;
- сплачені бонусами. Якщо оплата була частковою, кешбек нараховується на суму без урахування бонусів;
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо);
- сплачені картками банків з функцією кешбеку (наприклад, Monobank, ПриватБанк, Глобус, Izibank та iн). Ця умова діє в період промо Foxtrot і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків будуть відхилені під час звірки.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (284)
Therefore, we publish only our customers' reviews.
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there is a lot, the service is excellent, attentive with cashback
When ordering (especially with increased cashback), refuse any gifts, otherwise the contact center operator will cancel your order and create a new one, and you will completely lose the cashback. After talking to the operator, be sure to go to your Foxtrot personal account and check that your order number has not changed. In a word: they are cheating, BE CAREFUL!!!
Good afternoon
Cashback will be credited only for those orders that were made with our service. Otherwise, partners do not pay commission.
If you have any questions about cashback, our customer service is always ready to help you figure it out :)
LetyShops Team
They raised the cashback again, they decided to attract people to themselves again and not pay them out. That's exactly what happened to me during the last raise, although everything was done according to the rules.
Good afternoon
The service is also interested in cashback being recorded. Only in this case do we receive a commission from partners.
A request has been sent to partners regarding your order to determine the reasons for the loss. The manager is waiting for a response along with you in the request.
LetyShops Team
I made an order with increased cashback, I had to wait a couple of months for it to be credited, thank you for your work "lettyshop", foxtrot as always - be careful when shopping, there are nuances. Good shopping to all!
Good afternoon
Always ready to understand the situation and help :)
LetyShops Team
1. I paid for the goods with LetyShops activated. Three days later, Foxtrot called and said that for some "technical" reasons they could not credit these funds and said that they would refund the money, and I had to pay again in the store, and of course all cashbacks are lost. When I offered to compensate for the difference, they said that they were not going to do it. 2. The goods that came from three positions 2 are not suitable: 2.1. 1 of 6 Berlinger Haus knives Knife set 6 pieces BH 2542 (damaged handle and blade) 2.2. GUSTO universal lid (with handle) 24cm for frying pan incomplete (1 of 2 washers missing)
Good day!
Vitaliy, I'm sorry this happened with your purchase.
If such difficulties arise, we recommend that you re-place the order yourself, through our service.
Regarding the non-conformity of the goods, we recommend contacting the Foxtrot UA support service. We are sure that the store is also interested in ensuring that you are satisfied with your order.
LetyShops Team
All purchases in Foxtrot were perfect. The staff is polite, friendly and goes to meet wishes. Cashback is not "lost" :)
