Purchases at Фокстрот UA with cashback in Czechia
Кешбек не нараховується за замовлення:
- оформлені в застосунку Foxtrot.ua;
- по безготівковому розрахунку юридичних осіб;
- сплачені бонусами. Якщо оплата була частковою, кешбек нараховується на суму без урахування бонусів;
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо);
- сплачені картками банків з функцією кешбеку (наприклад, Monobank, ПриватБанк, Глобус, Izibank та iн). Ця умова діє в період промо Foxtrot і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків будуть відхилені під час звірки.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (284)
Therefore, we publish only our customers' reviews.
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I made an order using "last minute cashback". It appeared in "waiting" immediately after the order. I received the goods, paid not with a Monobank card, but the store rejected the cashback. The guys from Letyshops, as always, sorted things out in my favor, considering that I had not violated any conditions, and paid the money "from their own pocket". But as they say, there was a bad feeling about the store. The store claims to have allegedly "reissued" the order. Exactly the same crap happened with *itrus.
Stas, good afternoon!
The store refused to give a commission for this order, as it was reissued. We tried to support with a bonus from the service, so that the purchase left only good emotions.
We believe that the situation will not repeat itself, and the recommendations will be useful :)
LetyShops Team
I'm starting to get disappointed!! This is the second time that cashback is not credited from Foxtrot. The first time they said to wait 4 months!! and then they'll decide what's wrong. And then I ordered again and again there's no cashback. Why cheat?? With Ali, it immediately appeared on two orders, but Foxtrot didn't. Now the answer will be that you and the store want me to be satisfied and so on, but these situations are particularly stressful. I don't know whose fault it is, yours or Foxtrot's, but when you promise and don't do it, I don't want to order through your app. It's sad
Good day!
We have reviewed the situation in the application. Yes, waiting for a response from partners can take up to 4 months.
The process usually takes less time.
Please submit another application in your personal account. It is important to understand the reasons for non-accrual. The manager will definitely monitor the process and wait with you.
LetyShops Team
I bought Lenovo legion 5, had to buy it remotely from another city, these incompetent and irresponsible workers from the store/warehouse "Foxtrot" did not even check the display before sending it for defects, although I directly told them to do this in the comments to the order. As if they deliberately did everything the other way around. The screen is defective with a small gray spot and the cooling system whistles. There was no talk of compensation with coupons, no apologies in any form for the inconvenience caused, and that I had to drag a box with 3 kg of junk on a platter back to them
Good afternoon.
Sergey, we understand that the situation is unpleasant. We are sure that the store representatives did not want to cause you any inconvenience. Both we and the store are interested in you being satisfied with the cooperation.
We believe that your future purchases will only be successful and pleasant :)
You or Foxtrot have deliberately deceived me, no cashback, and I made a purchase from Foxtrot solely because of the "hot cashback" that day the question was either Citrus or Foxtrot. They won't send the goods, they refuse cashback, and I will probably refuse the purchase, why deceive your customers, disappointment and that's all
Good afternoon
Both we and the store are interested in your satisfaction with our cooperation. The application for cashback was rejected because the item about payment by Monobank card was selected. We contacted you in the request to sort out the situation and help :)
LetyShops Team
Happy with Foxtrot, made 2 purchases for 6 and 7 thousand, increased cashback. The first one appeared immediately, the second one did not, I applied, everything was found. Both were paid at the same time after 3 weeks.
Foxtrot service is 0. The store lies at every step. I ordered a TV with increased cashback, paid by card on the website, and the cashback itself did not appear in a day (waiting for accrual). I called Foxtrot to clarify this situation, then the manager was at lunch, then he was busy, then something else. They spent 2 (!!!) days to understand whether the cashback would be accrued. They promised to clarify and contact me the next day! At the same time, I reported that if the cashback did not appear in my personal account, then I did not need to send the TV. First, the TV was sent, and after that the manager called to clarify whether the cashback had appeared in your account. And of course it did not appear. Then the manager started singing a song that he would appear after receiving the TV in the mail. I decided to check and made a control order from another account, only I had already chosen the payment method upon receipt. And lo and behold, the cashback appeared after 3 minutes (waiting for the cashback to be credited). I will not pick up the TV on principle, the store is not reputable. I DO NOT ADVISE ANYONE TO ORDER HERE. It's just a waste of time and money.
Good day!
Mikhail, the Foxtrot store has proven itself as a responsible partner. Our customer service is always ready to help with any questions that arise regarding cashback (you can contact the manager through the "Help" section of your account). We do not cooperate with the store directly, but through an affiliate program, so Foxtrot consultants may not have all the information regarding cashback accrual.
The cashback may not have appeared due to a violation of the purchase algorithm/store terms, or due to an error in data transmission. We have contacted you by email and will be happy to help with the cashback, which will be a great addition to the selected product :)
LetyShops Team
Nice site, the main feature of the foxtrot is the fox (in an updated style, of course), fast dispatch, delivery, but the minus is a very long cashback crediting (like more than a month :()
Good day!
Yes, Dmitry, cashback is credited to the balance within 60 days. Partners need this time to transfer information and commission to us :)
LetyShops team
the most terrible store, the order was canceled after successful registration, because the extra cashback is 9%, and they say we called you and you did not answer, despite the fact that they warned that they would not call, and the order was sent for shipment)))) just laughter
Good day!
The service does not affect the processing of the order by the store.
We still have a lot of promotions for increased cashback ahead :)
LetyShops team
Cashback is accrued on time. Everything suits.
everything came) about a month later, but it came)
Credits cashback for purchasing goods on credit, not every store can boast of this
